Customer Ratings & Reviews
- Model:
- OZMOX8M
- |
- SKU:
- 6621061
Customer reviews
Rating 4.2 out of 5 stars with 11 reviews
(11 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Finally Upgraded My Robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this vacuum for a few weeks, and it’s been a solid addition to the household—a great replacement for the older robot vacuum it’s taking over for. The new roller mop design is one of my favorite features. It hugs the wall closely along my baseboards and overall seems to clean my wood floors more effectively than my previous spinning mop vacuum. The dirty water it collects is always murky and gross. The first time I emptied the dirty water tank, I was honestly shocked that it pulled that off my floor. That said, the fact that the water looks that bad is kind of reassuring that it’s doing its job well. The vacuum function is definitely on the louder side. In fact much louder than I was expecting, or than my old bot, but with that loudness, it seems to be doing more actual work and picking up more debris. After each run, the dustbin is full of dog hair, and I’ve found I’m able to go longer between manual “deep cleans” with my stick vacuum than before. Not gonna lie, I was skeptical about the “ZeroTangle” brush, but I haven’t had to deal with any hair tangles yet. I’m used to pulling out the brush and cutting away a mess of hair every few runs, and so far that hasn’t been an issue. The self-cleaning mop feature is super convenient, and the robot does a good job navigating around our busy home, even with the usual obstacles that come from having three teens. The app is straightforward, and I’ve been able to set up scheduling and room-specific cleaning with no hassle. I also love that this vacuum has Matter built in, so I’ve been able to integrate it into my smart home using Apple HomeKit. I can see the status or send it out on a cleaning run straight from HomeKit, which is where I already manage most of my smart devices. While it’s not perfect, the X8 Pro Omni has been an excellent upgrade from my aging robot vacuum, a smart addition to my home setup, and has definitely made keeping the house clean easier.
I would recommend this to a friendRated 5 out of 5 stars
A Game-Changer in Home Cleaning: Ecovacs Deebot X8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Ecovacs Deebot X8 Pro Omni for a few weeks now, and it's transformed the way I approach Home cleaning. This device isn't just a vacuum, at a comprehensive cleaning solution that combines powerful suction with advanced mopping capabilities. The self-washing roller is a standard feature. It continuously cleans itself during operation, ensuring that only freshwater touches the floor, effectively eliminating cross-contamination concerns. The AIVI 3.0 Omni approach technology ensures the robot recognizes and adapts to obstacles in real time, ensuring efficient, cleaning paths and minimal collisions. The edge cleaning system ensures that edges and corners are thoroughly cleaned, areas where many robots struggle. The station handles everything from auto-emptying the dust to washing and drying the mop, making maintenance virtually effortless.
I would recommend this to a friendRated 5 out of 5 stars
Doing a really nice cleaning job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband complained about why I would spend such a big fortune on one robot. Here is why: 1) It does the cleaning job nicely. The corner brush makes a big difference, so the room would not have a dead end. It is all automatic, from vacuuming to mopping, no need to worry. You can even start the cleaning anywhere out of the house. 2) It can jump a little bit. I have a bathroom threshold that is a little bit higher, initially I was worried whether it can make it. I am so happy to see it jumps a little bit to make it. so funny. 3) It is quiet, which is really important since we work at home these days. Of course, I only own this unit for a couple days, so can not comment on how long it would last, but considering how little I need to do to keep the house clean, I would say this is my best investment for myself this year.
I would recommend this to a friendRated 5 out of 5 stars
Eventually hand free from cleaning the base!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years battling Roborock S7 Ult Max's high-maintenance base (manual tank emptying + smelly mop pads), the Ecovacs X8 Pro Omni feels revolutionary! Its self-cleaning station automatically washes mop pads with HOT water (bye, mildew smell!) and refills/drains tanks autonomously. No more daily scrubbing like with S7's gross residue-filled tray! While S7 required weekly base disassembly to unclog hair, X8's anti-tangle brushes and 99.9% antibacterial station handle pet fur effortlessly. Bonus: X8's 9,000Pa suction actually cleans edges S7 always missed, and the app shows REAL cleaning maps (not S7's glitchy sketches). Finally - a "hands-free" robot that truly lives up to the claim!
I would recommend this to a friendRated 5 out of 5 stars
No corner dust hiding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its lightning-fast mapping creates floor plans in minutes. I'm amazed how it automatically lifts its mop when transitioning from hard floors to carpets, keeping rugs perfectly dry. The smart corner-cleaning feature truly impresses - during turns, it extends the mop to reach every nook while maintaining full surface contact. This clever design ensures complete floor coverage without missing spots. With strong suction power and intelligent obstacle detection, it masters whole-home cleaning while avoiding furniture collisions.
I would recommend this to a friendRated 5 out of 5 stars
Quiet, Powerful, and Gets the Job Done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the X8 PRO OMNI for a few days now, and it’s been awesome. It’s really quiet that I can run it during my baby’s nap and it doesn’t disturb her at all. The cleaning power is impressive, even with everything set to basic in the app. I haven’t needed to mess with any advanced settings. I’ve scheduled it to run at the same time every day, and it just does its thing. The floors stay clean without me having to think about it. The battery easily lasts through a full clean, no issues there. Honestly, it’s been super convenient and well worth the price.
I would recommend this to a friendRated 5 out of 5 stars
A step up from my previoys robot cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot cleaner is definitely a step up from my pervious one! It has a app that allows you to see what area the robot will be cleaning and can be controlled remotely! You can even make it go back over an area if you think it didnt do a good enough job. Sitting on the couch watching it do its thing is quite nice. The noise wasn’t as loud as i thought it would be, its rather quiet. I think it does a exceptional job at cleaning as well.
I would recommend this to a friendRated 5 out of 5 stars
Effortless Cleaning with a Smart Touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has truly changed the way I approach cleaning—it’s made everything so much more effortless and hands-free. It’s not only powerful, but also smart enough to clean efficiently and handle some of its own maintenance, which is a huge help during a busy week. After using it several times, I can confidently say it's been a solid investment. One small issue I noticed is that it struggles with a certain carpeted area and occasionally gets stuck, but setting a 'no-go zone' in the app solved that easily.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good robot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new features are amazing the way, the mopping roller expands out as well as the bristle for sweeping. The only reason I didn’t give it. A five star is for some reason it won’t empty the dust into the dust bin. I’ve cleaned it multiple times which it does suck up a lot of dirt into the little bin on the vacuum itself, but it still won’t empty into the dust bag. I have swapped it out waiting on a new one hopefully the dust bag will work and it’ll be an amazing addition.
I would recommend this to a friendRated 1 out of 5 stars
Started malfunctioning after one day…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, we may have gotten a bad unit. I loved the concept of have a robot mop and vacuum my house with the touch of a button. It mapped the house pretty well. I set the robot to clean the home. It was very user friendly. It was pretty good at getting around obstacles. However, half way into cleaning, we received the error code “Robot dirty water box error”. We cleaned the water box multiple times to no avail. After reading the manual and trying to troubleshoot the error, it told us to contact customer service. Back to the store it goes. We will have to try a different model.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Thank you for choosing ECOVACS. We’re sorry to hear about the issue with your device and apologize for any inconvenience caused. Our team is happy to assist you further—please reach out to our ECOVACS Customer Support Team for dedicated help.If you require any further support, please don’t hesitate to contact us at support.us@ecovacs.com. We’re here to help!
Rated 1 out of 5 stars
Couldnt even get it to map- got stuck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first 5 minutes of mapping the house, it got stuck on an exercise mat under the exercise equipment. My old Shark could navigate the mats wth ease. The Shark matrix cost $360 (with a mop system included). This cost me $1299.99 and couldnt even set up the mopping…Its going back immediately. The only reason i replaced the Shark is bc it only lasted 11 months but it was still under warranty. I thought i would try another brand with more suction. Guess I’ll switch back to Shark.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Thank you for your response. We sincerely regret to hear that your device is not meeting your expectations. Regarding the mapping and navigation issues you’ve experienced, our dedicated technical support team is available to provide expert assistance and help resolve any problems with your machine.
If you require any further support, please don’t hesitate to contact us at support.us@ecovacs.com. We’re here to help!