Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 14703 reviews
(14,703 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered our washer and dryer did an excellent job. Both were easy to install. They were very careful in bringing the appliances into the house, not a scratch on the wall. Fast and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Installers a delight... 10 Stars!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thrilled with the installation of these units, They work perfectly. The installers were sensitive to my requests on where to place the units and helped to clean everything up. These were very heavy at 291 lbs, and going up a steep, old stairwell too. Wasn't easy!
I would recommend this to a friendRated 4 out of 5 stars
Works ok but kinda hokey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He did a pretty good job installing it. Took the time to explain maintenance. Loses one star because we needed to reconnect the exhaust when it popped off during first use.
I would recommend this to a friendRated 5 out of 5 stars
Good service and worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a new electric dryer from Best Buy, and I decided to have them install it for me. I was a bit hesitant at first, because I've heard horror stories about appliance installers damaging walls and appliances. However, I was pleasantly surprised with the service I received from Best Buy. The installers arrived on time and were very professional. They took the time to explain the installation process to me and answer any questions I had. They were also very careful not to damage my walls or my new dryer. The installation process went smoothly and quickly. The installers were efficient and knew what they were doing. They were also very friendly and helpful. Overall, I was very happy with the electric dryer installation service I received from Best Buy. The installers were professional, efficient, and friendly. They did a great job installing my new dryer and I would definitely recommend them to others. Here are some specific pros and cons of the electric dryer installation service from Best Buy: **Pros:** * Professional installers * Efficient and quick installation * Careful not to damage walls or appliances * Friendly and helpful **Cons:** * Can be a bit pricey * Not all Best Buy stores offer installation services Overall, I think the electric dryer installation service from Best Buy is a great option for anyone who wants a professional and reliable installation. They have experienced installers who know what they're doing, and they take the time to do a good job. If you're not comfortable installing your own dryer, I highly recommend using Best Buy's installation service.
I would recommend this to a friendRated 5 out of 5 stars
Jose great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a LG WASHER AND ELECTRIC DRYER and I love them both. They both work great. The washer washes my clothes very well and efficiently and the dryer dries my clothes quickly and efficiently. The installation was quick and professional. Jose did a great job installing everything. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Product and Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer and dryer set! Its a must buy! Fits perfectly i my laundry area! So many wonderful options on washer. It works great! The Geek Squad and delivery was amazing as well. It was a timeless and effortless process ✨️ They were kind and very respectful of not just me but the product as well! Well done
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They very kind and respectful definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came and installed quickly. Stuck around to make sure it worked. In and out within 20 minutes
I would recommend this to a friendRated 5 out of 5 stars
Great Product & Great Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung washer and dryer set that works like a charm for my new place. I opted for the washer install package with parts. The first delivery did not go too well because it was determined that 2 of the numbers in my address were flipped so the first crew told me that could not deliver and I had to reschedule the install. The second crew that came a week later was great. The crew notified me 30 minutes prior to arriving, they were respectful of my property and they brought in and set up the units in about 15 minutes. The guys did a test run of the washer and dryer and let me know little things such as what I might hear & smell because units were brand new and this is the first cycle. The delivery guy also told me who I could call and what to do in any situation that items don’t work properly. They then provided me with the user manuals and the process was done. I’ve been using the units for the past 2 weeks now and I can’t complain. My clothes are clean, the units are sleek, and they don’t make a lot of noice while running with is nice because I work from home and have opted to wash a load or two mid day. All in all I would give the washer and dryer unit and the install service a 10 out of 10!!!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super proud of this beautiful dryer! Very stylish and eloquent design. Love the smoked window to view your clothes— super cool! The Best Buy technicians were awesome!! Delivered— installed and hauled my old dryer away. Very polite and courageous— thank you gentlemen!
I would recommend this to a friendRated 5 out of 5 stars
Best workers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install team were super friendly and worked fast! Had my washer and dryer installed in a matter of minutes
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team installed dryer, fast, friendly, knowledgeable, didn’t damage anything. Best install ever
I would recommend this to a friendRated 5 out of 5 stars
Great dryer install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer set up was quick and easy. Installers were professional and cleaned up their mess.
I would recommend this to a friendRated 5 out of 5 stars
Great Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was easy. At first they brought me a dryer that didn’t work. We couldn’t figure out if it was the outlet or the dryer so I had to wait for my apartment to check the outlet. In the meantime I was past my 2 weeks return period but they take good notes and they understood so they delivered me a new dryer and I haven’t had an issue since!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad (2 member team) came out in the time frame I was told. One of the team members called me when they were about thirty minutes out. They were very professional in all aspects. They installed very quickly. I will say we followed all their pre-install instructions and had everything ready. I only have one negative thing: when they moved the dryer back, it crushed the dryer vent tubing (see picture below). I did not see it before they left and I do not think they knew they did it. I got the impression that, had I alerted them to it, they would have resolved it. It does not impede functionality in any way, more of a cosmetic issue and given the location, we will leave as is.
I would recommend this to a friendRated 5 out of 5 stars
They definitely know what they’re doing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a particularly good job. There’s not a lot of wiggle room in my narrow laundry room yet they got it installed and usable very promptly
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great installing the machine, very professional and took trash with them
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great, they helped me out and answered my questions
I would recommend this to a friendRated 5 out of 5 stars
BEST DRYER EVER!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE my new dryer! Not sure how I have managed life without this dryer. The Auto Dry sensor is Definitely the best option on this dryer!! I put 6 pair of Levi’s in the dryer, set it on Auto Dry and 22 minutes later the dryer shut off and my jeans were Completely Dried!!! ps… (I have the set- Washer & Dryer..Love Both)
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Fast and knew what they were doing.
I would recommend this to a friend