Customer Ratings & Reviews
- Model:
- EM2FPAB24B
- SKU:
- 6509701
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and affordable price of the Element 24" IPS LED 1080p Full HD Frameless Monitor. The monitor is also praised for its ease of setup, lightweight design, and sleek appearance. While some minor issues with the stand were reported, the positive feedback on the screen quality and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
DO NOT BUY FOR VESA MOUNTING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have reached out to both Element and Bestbuy customer service with no resolution. This product is not completely VESA compatible as listed and advertised. They have changed the mounting setup that goes on the back of the display and it only has 2 holes and not 4 holes as needed for mounting. I tried to mount with just the two holes and its not sufficiently balanced and such a poor setup. You can easily see the mistakes in the photos below. I typically really like the value that Element products offer, but this feels like I was absolutely bamboozled and now stuck with products that do not match what was advertised.
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi there. Thank you so much for bringing this to our attention. We sincerely apologize for your experience, and we would love to work with you to resolve this. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Cheap, died after a few weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than a month ago and it already died. I guess you get what you pay for. It died just after its warranty had ended too, but I did buy the Geek Squad product replacement plan. Although that ended up being a big pain too with half an hour on hold and having to go into the store and wait for them to run diagnostics before getting a replacement.
No, I would not recommend this to a friendNot Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually write reviews but felt compelled by this purchase. I bought three of these and had problems with all three immediately blanking out and doing strange behaviors. I replaced them with a few LG monitors and they are working great. Tossed boxes and pass the return policy so I am taking a $350 bath.
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi Brett. We’re sorry to hear you’re disappointed with your new monitors. We want to learn more about your issue and help fix the situation. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen support is not stable. Screen has tendecy to push down without possibilty of adjustment
No, I would not recommend this to a friendWon't work together
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these for a dual monitor set up and they repeatedly would not work with any cord or set up. I will be returning these ASAP!
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi there. Thanks for your review. We hate to hear that you aren’t satisfied with your Frameless monitor. If you’d like our help, please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Is cheap for a reason !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screws dont tighten all the way is very wobbly dont use anymore becuase it was so bad
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Caden,
We hate to hear that you weren't overly pleased with your new Element 24" Frameless Monitor. Our customer care team can help with the screws. If you contact us, we can get some sent out to your right away. It’s easy to get ahold of us: contact us via email (customerservice@elementelectronics.com), text message (888-842-3577), or via chat (www.elementelectronics.com).
Didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home, plugged it in, nothing but a black screen. I spent an hour or so trying to troubleshoot and gave up. Returned for a refund.
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi there. Thanks for reaching out! We’re sorry to hear that you’re unhappy with your new TV. Please reach out to us via customerservice@elementelectronics.com, by calling 888-842-3577.
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work, and I would not recommend it to anyone.
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi there. We’re sorry to hear you’re disappointed with your new TV. We want to learn more about your issue and help fix the situation. Please reach out to us via customerservice@elementelectronics.com, by calling 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would no longer power on after one week of using this screen.
No, I would not recommend this to a friendBrand response from Element Expert
Posted .Hi there, if you haven't returned the unit we may be able to help. Please contact our team at customerservice@elementelectronics.com.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to discuss the issue further.