Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, portability, easy setup, sound, brightness, and price of the EpiqVision Mini EF12 Smart Streaming Laser Projector. They appreciate the crisp and vibrant image quality, the powerful sound, and the convenience of the projector's portability and easy setup. However, some customers have expressed disappointment with the lack of Netflix compatibility and the limited Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-12 of 12 reviews
  • Rated 1 out of 5 stars

    Projector EF12

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display of the screen has a blue tint that makes it look like everyone is a smurf, it’s unwatchable. very disappointed and ruined the super bowl show. the contrast ratio was excellent!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Netflix

    Rated 1 out of 5 stars

    Poor quality, poor compatibility.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware failure after 2 months, HDMI ports wouldn't work with chromecast, not compatible with Netflix.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello 1234, thank you for your purchase and for taking the time to share your experience. Your Mini EF12 projector is backed by a 2-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, Epson provides helpful information, including FAQs and user manuals, on the product support website at https://epson.com/Support/Projectors/EF-Series/Epson-EF12/s/SPT_V11HA14020#manuals. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you.
      Kind Regards, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hefty price. Have seen better quality images for half the price in other brands. I would look at something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow software. You press a button and wait for two minutes for something to happen, but make no mistake and press two buttons in a row after 5 minutes it will crush and restart. For the price it costs the software is embarrasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A difficult projector for the price.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a huge pain and wish I would have taken it back while it was still in my window. I thought I could get away with a cheaper one in my smaller board one but want to hulk smash it on the reg.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get the item . They change the date 2 times, and after that, never reply to my messages

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airplay Did not work for me. Returned the product and BestBuy Charged me $135. DO NOT BUY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 1 out of 5 stars

    Great video quality - apps never work properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited for this, but have had a very bad experience with this projector. I knew going into this purchase that it didn't have Netflix, but the other apps run very poorly with audio delays on the Peacock and Paramount apps. Granted, this is with a 300 MPBS internet connection, so there's no problem there. It will also sometimes not work with the soundbar connected to it in which scenario I have to completely unplug and replug in the projector. The picture quality is great and the brightness is decent, but if you're buying this to replace a smart TV you will likely be disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    HDMI ports didn't work and limited apps available.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought an Epson product in my life. Unfortunately I probably will never again. Didn't like the idea of an Android product but this looked like the closest thing I could find to a one stop shop for a portable projector with a good speaker system and smart tv capabilities. The speaker system appeared to be good but the app selection was not good for my needs. The only app I would have used was HBO Max. The main reason for the one star rating is that neither of the HDMI ports worked. I tried both ports, with multiple sources (Apple TV, computers, dvd player, video game). Each device I tested, I made sure it worked on my tv before plugging it into the projector. I called tech support to make sure there wasn't something I was missing and they verified that the things I had attempted were the only things necessary. I I'm sure it was just bad luck on getting one that didn't function properly but that is enough for me to not want a replacement or purchase an Epson product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laser Bulb dimm at 1850 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product but laser has dimmed at 1850 hours. Just 3 years after purchasing will purchase another brand to replace it. Will not last you 20000 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No 5g networks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t work on 5g network Best Buy charges a 100 restocking fee that was not compatible to our network will not buy from Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no support for netflix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can not download or use netflix on this projector

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello bds2022, we're sorry to hear about your disappointing experience. Epson considers all feedback to improve the performance and quality of our products. Your Mini EF12 projector includes free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson