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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.4 out of 5 stars with 148 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Expression Photo XP-970 Wireless All-In-One Printer's impressive print quality and ease of use. The touchscreen and compact size are also frequently praised, along with the convenient wireless connectivity options. While some users find the printer a bit noisy, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    worst ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst printer ever. bought one, returned it because it didn't work. replacement is slow. loud. won't print black and white without the color ink full. low quality print compared to my canon.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello lois, we apologize for the disappointing experience you had with the XP-970. Your business is important to us, and we're here to help. Epson provides information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions to help you troubleshoot most problems with print speeds and print quality. Your Expression Photo printer also includes free lifetime tech support, so if you need further assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Color Clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not very “tech-savvy”, I am always a little nervous when it comes to setting up new devices in my home office. However, the set-up for the Epson XP-970 was fairly straight forward after I found a place to put it. The Printer/Scanner/Copier was wider than my current printer, 18 ½”W x 14”D, but since it was wireless (bonus!) didn’t need to sit right next to my laptop. The process to install the color ink cartridges and adjust them correctly took about 10 minutes. Then adding this printer to my computer via wireless wi-fi was easy as well. There are several connectivity options: Ethernet, wi-fi, or you can connect directly to your PC with USB cable (not included). There are two paper trays for various sizes of paper. Neither tray holds a large amount of paper so this isn’t a machine for massive print/production jobs, but suits someone like me who has a home office. The screen on the front is bright and readable and has onscreen helps if you need assistance in how to perform a function. On to the good stuff! I was impressed by how vivid the photograph output was. With no enhancements to the photographs, they looked like amazing. The colors were true and accurate, and the speed of printing was relatively short. I also printed some other business forms that I had previously been producing in black and white and they look so much more professional on a color printer. I also took the time to connect the printer to my Android phone via my home network. Viola! I was able to print a photo from my phone as well. That’s a feature I will definitely use. Now, for couple of drawbacks. The printer is a tad bit noisy for my liking and not just during printing. I didn’t realize that it had a sleep function, until I had left on and jumped when it started making noise to put it to sleep. In addition, as stated before, I wish the paper trays were deeper and held more paper, but it does accommodate larger format images. If anyone with a home office is in the market for a larger format color printer, I think they would be well served by this model. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate to say it but I’m not impressed at all. It’s a lot louder when it prints than what I’m used to. It’s already messed up 4 -6 print jobs and just isn’t as user friendly as the printers I’ve had and used unfortunately. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

    No, I would not recommend this to a friend