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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.4 out of 5 stars with 148 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are delighted by the Expression Photo XP-970 Wireless All-In-One Printer's impressive print quality and ease of use. The touchscreen and compact size are also frequently praised, along with the convenient wireless connectivity options. While some users find the printer a bit noisy, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 85 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson - Expression Photo XP-970 Wireless All-In-On

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received my new printer after owning a Canon for 9 1/2 years! I figured if I’m getting a new printer I want a higher DPI than my Canon. This printer is amazing. Easy set up. Super easy wi-fi set up. Print from iPhone is incredibly easy. The printer is quiet too. Prints are so beautiful and the ones I printed were photos I’ve taken with my iPhone not my Canon DLSR camera (can’t wait to see how those look). Worth the money & I bought it on sale too. Win win!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Small business owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this printer! I have been through two printers and always had an issue printing my art prints and stickers on thicker paper but this printer took all kinds of paper I threw at it. This printer is also good with ink I went through 100+ prints and stickers until I had to replace the ink which the cost for ink wasn’t to bad. The colors are vibrant and highest quality. I would highly recommend this printer to anyone who is interested.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for art prints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I’ve ever had! I used matte photo paper to make art prints with this printer. And I was amazed at how rich the colors turned out to be! The prints are so sharp, velvety, and gorgeous !! Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    PRINTER XP-970

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my printer XP-970, and is the best printer ever, very good for pictures print

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Colorful, vibrant photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the printer was delivered, the first thing I noticed was the width. It's pretty impressive. Definitely wider than any printer I've had before. According to the box, that is so it can print great pictures. The box didn't lie. No more one hour photo kiosks for me. The photos print with professional quality and the 6 (yes, six) ink colors let you see your photos almost exactly as you took them. With regular printers that have black, blue, yellow, and red, your photos are never as vibrant as they are on your camera or phone. Epson has solved this problem with the addition of the 2 extra colors. This printer was easy to unpack and set up. Word of advice: The ink cartridges have caps on them that you have to take off. Don't get your fingers in them. They a small amount of ink on them and I got a blue finger tip. Epson provides a plastic bag for you to put the ink caps in. You need to keep the caps and put them back on the cartridges when they are empty. Once you install the ink, the printer runs its initialization program. The touch screen LCD display tells you this takes about 7 minutes, and it did take right at 7 minutes for me. Set up is pretty straight forward. You load the paper and then run the print alignment test. After that is complete, run the cd on your computer to complete the process. There are multiple places to load paper. I have loaded regular printer paper and 4x6 glossy photo paper. The first item I printed was a 4x6 photo of my grandson and....I wasted a sheet of 4x6 glossy paper. I didn't see anything to tell me if the paper should be glossy side up or down, so I put it up. That was the wrong thing. The ink pooled on the wrong side of the paper and it was quite a mess. Make sure you put the glossy side DOWN in the tray. The next item I printed was a 3 page Excel document. I decided to try the 2 sided printing. I did not have to put the paper back in to print on the back. It printed both sides before spitting the paper out. The document had several color bands and I was worried about bleed through, but it wasn't an issue. The scanner/copier works very well and scanned the pictures and documents to my computer with no issues. The copied documents looked just like the originals. Although I haven't tried them yet, this printer has even more bells and whistles. You can print from your phone, a memory card, a CD/DVD, and even from a different location. While I was writing this review, I printed 25 two-sided copies for a club I belong to and they printed quickly and the ink was dry when I took them off the tray. In summary, the Epson XP-970 prints fantastic photos (as long as you have the paper loaded correctly) and great documents. This printer is good for people who are looking for their first printer and for people who have been printing for years. The pictures show the scanner tray, the touch screen LCD display on start up and during printing, and the 2 sided document I printed. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Epson Expression Photo XP-970 Printer was very easy to set up. People who don’t do well with technology wouldn’t have a problem setting this up at all. I don’t have much experience in setting printers up, but it was extremely easy. The printer pretty much walks you through the steps one step at a time. It would be a great printer for photos or even for everyday documents. The fact that it is voice-activated is extremely convenient. It has three different trays for different sized paper and the screen lifts up also. The ink comes with covers that come off to place the ink trays in but then they can go right back on! The printer was also packed neatly and safe inside the box. The machine itself looks very slick. I would highly recommend it to family and friends. Don’t be afraid to push a little harder on the ink trays to put it in! I was a little worried putting the ink in because of how hard I had to push just to get it to click in. I also didn’t like how it was more of a chore to put the paper in the printer. You had to move things over, and it isn’t very convenient. All in all, I think it is a very slick printer and is great for people into photography like I am. I would highly recommend it. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great Little All in One Printer !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the Epson XP-970 Wireless All-In-One Inkjet Printer - Black. I have had it for about a week now and I have used just about all of its features. I work from home sometime and am not a high capacity user so this printer has been an excellent option for me. If you are looking for a great printer with high intensity output, then I would highly depend on the Epson XP-970. The Epson XP 470 is a substantial upgrade from the popular Epson series of printers. The setup was easy and flawless and hardly had I to refer to any documents provided. Time taken to perform the setup was hardly 20-25 minutes and it was ready for printing and scanning. Installation of the cartridges were also easy and without any mess. Product size is really compact and weight is reasonable. There is a distinct improvement in print quality and speed compared to my existing Printer which is another brand. Competition is rising up for this class of printer, but the XP 970 is a very good 17" desktop printer that every photographer ought to consider. Copying is fast. Scanning is faster too...and 600 dpi gives the enough clarity that is needed for me however the maximum resolution is 4800dpi. It prints a 4X6 photo in about 10 seconds. Additionally there are multiple ways you can print wirelessly (Epson Connect, Apple AirPrint, Google Cloud Print) and you can scan to cloud. Bring able to control the printer from Alexa and Google home is a plus point. Additionally it comes with SD card slot and it does support Memory Stick Duo and CompactFlash card through USB 2.0 with the ability to connect to internet using Ethernet or Wi-Fi options. Auto Photo Correction with advanced face detection as well as red-eye removal and photo restoration capabilities are definitely few add-ons a photographer may be interested in. Overall, this is a great printer for personal and home use. I feel this is definitely worth the money. Nevertheless to say that printers are prone to problems anytime. My take is to spend a few more dollars have the peace of mind for few years. “This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.”

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Quality Photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Epson Expression Photo XP-970 less than a week ago and bought the paper from Walmart. First, I removed everything from the box and read the instructions carefully before plugging the photo printer in. It was easy to follow the instructions and get started. All the pieces were wrapped airtight and the cartridges popped into place very easily. The photo paper is simple to put in and the separate trays for different sizes was very impressive. After getting the CD downloaded and installed onto my Windows laptop, the screen on the printer prompts you to easily connect to your home Wi-Fi network, without using a cord. This printer has several setup options that allow you to connect wirelessly to your cell phone and wireless network which also allows me to use Suri. Using Suri, I can voice activate and print from anywhere if both devices are on the same Wi-Fi Network. I printed a picture of myself and my daughter and the quality were just as nice, if not better than photos picked up at the photo shop. I love this Printer! “This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great quality printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality printer I love it. I like the color of it (black) it looks nice and it is easy to use and it was easy to setup and to use the user Manuel I had no issues with it. I connected it to my phone as well as my tablet and laptop with no problems it was really simple to do. I also connected the printer to my Wi-Fi using the control panel on the printer. It was easy to scan as well as adjust the paper setting and to select different sizes to print pictures. I really recommend this printer if you want to print great quality pictures. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great photo printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Expression Photo XP-970 Small-In-One Inkjet printer is an amazing printer for printing photos at home. The print quality is much better than any other photo printer I have ever used. The print time is fairly quick. I like that you can print different sizes from 4x6 borderless photos to 11x17 printing all wirelessly. Another great feature is that you can use voice printing with either Amazon Alexa or Google assistant, so no need to be tethered to your computer to print. There is also the option to print from a SD memory card or memory stick. The touchscreen display is user friendly and you also have built in software that allows you to adjust your photos, red removal and restoration tools for old or damaged photos, which is amazing. Another really cool feature is it also has the ability to print images onto CDs or DVDs when you want to create a custom gift for family and friends. Set-up was really simple and fast right out of the box it took no more than 15-20 mins and I was ready to print. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quiet Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost sets itself up right out of the box. Step by step instructions were easy to follow. Took about 15 minutes start to finish.The printer runs so quiet I wasn't sure if it was printing. There are to different paper trays one tray is for 5x7 and one for regular paper sizes. I like this feature because I don't have to keep changing paper between the two sizes. I've printed numerous items. Photos come out excellent. I've done both the 5x7 and the 4x6. There is a feature to print from disc or thumb drive (I haven't tried that option yet). This is a review for the Epson Expressions Photo XP-970 Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price - does have its issues. Print Quality The print quality is great, but sometimes requires tweaking to the settings to get it just right, so print small until you get it right so you don't use too much ink. Paper I had hoped I could use the mountains of paper I already have for this printer, but the ink doesn't print well on certain gloss papers (ex. Xerox ultra gloss digital paper). I'm sure Epson paper would print beautifully, but that comes at higher cost. It prints well on every matte I tried and most semi-gloss. It does not play well with all paper, but that is more on the ink, not the printer itself. Ink Epson is known for its quality ink. If you have the right paper, it will print beautifully. Although, this printer is thirsty, and the cartridges are small. You will run out of black ink before printing 10 11x17s. If only there were larger cartridges. *cough* CISS *cough* Troubleshooting Unfortunately, sometimes errors do occur, and at the worst possible times. When it happens, it cancels the print, which is not fun when you were 90% into printing an 11x17. Price You can't find a better large-format printer for the price. Final Thoughts I'm sure it sounds like I am being negative about the printer by picking out all of its flaws, but I really do like it. I hope it's helpful for you and know what to expect. I do like the XP-970. It will hold me over until upgrading to the Eco Tank equivalent (ET-8550), and a UV varnish coating machine for large printing projects. It gets 5 stars for its good price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer of 2020

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printing quality. It has much detail and great color that I really desire. The only thing I didn't realize that the ink it requires is very exprensive. If only I could find cheaper ink that would work. I tried LD ink but the printer rejected it. Would be happy to find ink that would work so it would be so costly to operate the printer. “This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Ink is expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Prints look great. Ink cartridges that come with only are partially full and are just for charging the printer and printing a few prints. You will need to buy a set of 6 cartridges that will cost you an additional $66 for standard cartridges or $105 for the larger XL cartridges and Best Buy doesn’t even sell the cartridges. Come on Epson put the extra $2 worth of ink in the cartridges to begin with. I ended up returning the printer after a week of use.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi John, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to replace an Epson printer that gave us many good years. I especially wanted another one that would print great photos as well as every day printing. I selected this printer because it sounded like it offered everything we were looking for. And so far it hasn’t disappointed. Wireless wasn’t too difficult to contact to 2 laptops, iPads and iPhones. And yes, it prints great photos. Very happy with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Printer for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to use and produces exceptional quality photos for the price of the printer. Scanning and copying work effortlessly as well. I have not yet set it up for wireless capabilities or for phone use, but the USB hook up works for me at the moment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Cant find ink in stores

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer set up was easy and quality is good. The ink must be ordered on line. If you run out in mid job you must wait a couple days to get it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good scanner printer for art and photography projects. I thought i researched this printer thoroughly but maybe not...the printer isn't too expensive but the ink is and gets used up very quickly and i haven't even done a lot of printing. One annoying thing is you can only load one sheet of paper at a time, that's ridiculous. It does make a great print but for multiple print projects it may be cheaper to outsource.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Lopaka and his Epson XP970

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and great results with quality prints. The not so good news is the ink in difficult to find. I have found it on Epson.com and the delivery price is expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great printer. Easy and quick set up, print quality is great. Was able to print on various paper types and thicknesses.

    I would recommend this to a friend