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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 462 reviews

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92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the print quality, ease of use, and wireless capabilities of this printer. Many also appreciate its compact size and affordable price. However, some users have experienced challenges with the paper tray. The setup process is generally considered straightforward and quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Printer for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer provides basic functions for a starter, friendly interface and not complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have had no problems and it is doing great.. Always get good service there and always recommend you for almost everything.. Thank you Paula Beasley

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Awesome home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer makes excellent quality documents. Has all of the features that I would ever need at home including the wifi. Printing from phones is convenient and easy with this printer. Setup and registration are a breeze (I am not tech savvy and figured it out easily with on screen instructions). Great buy, and affordable. Ink replacement is a tad bit pricey, but that's life.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 4 out of 5 stars

    Perfect size, good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have given this 4 stars for now, as I haven't yet compared the quality of printed photos. Printing on standand letter paper is of good quality. I wanted a wireless printer that was small in profile but could scan, copy, and print. These functions are performed easily and with good quality. Setup was straight forward and quick. One very nice feature of this printer is that you can send print jobs from anywhere in the world back to this printer via email. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to setup, small footprint, and quiet. Much better than my other printer (non-Epson model). Prints nicely and I seem to be using less ink. Good investment for the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it connected to my home wifi network very quickly. Print quality is pretty good. So far it's been a nice product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Surprisingly Robust Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item based on a sale BB was having. I needed a new printer, and this one was cheap. I was very surprised at what I got! Small footprint, Easy set up, relatively quiet operation, and great quality printing. Duplex printing, photo paper tray and disc printing tray were all unexpected, but welcomed. Four stars for speed. Not the fastest printer i have had, but acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Excellent color print, photo and CD/DVD printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be beat for the price. Clarity in all color printing. Very easy to set up and use. Wireless feature makes it assessable to each network computer. Duration of ink cartridges unknown at this time, but the product does all it was expected to do. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. I decided to buy an Epson for the first time after reading reviews online and having issues with my last two HP printers. The printing is excellent, very clear and quick. The printer is easy to use and set up. The only odd thing about it is where the paper tray is. It is not all that easy to get into to load paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Inexpensive, compact, but strange loading system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love all the features this printer has: photo quality prints, good scanning and copying, CD/DVD printing, and the remote wireless printing is a dream. However, the way you load paper and the position of the dispenser tray is really strange and cumbersome. This is likely do to the design compromises need to create such a small counter-top footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Size

    Rated 5 out of 5 stars

    Great low cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great quality for home or student use. Nice and compact. Fits on bookcase shelf very nicely. Has done fine on all printing projects. At this price point, you can't go wrong with this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It produces better than expected color photos and very good documents. One thing I do not like is the tray configuration. Forget to pull out the output tray and it won't print but instead gives you an error message. That has happened many times. Ink is expensive but most are. It was an easy setup for me but I worked as a Network Engineer for years and I don't know how easy it would be for the average consumer. I can print from smartphones, tablets, and all other devices connected to my WiFi network. Overall I really like this printer but could not give it 5 stars because of the tray configuration issue. Good but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    It's a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer because I've had a good history with Epson's print quality. Also the color cartridges are not bundled into a single cartridge, such that if a single color runs out but the other colors are still good, you don't have to throw out the whole cartridge. Drawbacks, the output tray doesn't automatically come out (unlike the xp-810, my other printer) and although it has a LCD screen, it's not a touch screen (unlike the xp-810). Overall, a good printer for money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great camera, even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does it all for me. Easy set up. Easy to install ink cartridges. Photos are professional looking. Love the DVD printing feature and the wireless printing is great. Even the smartphone app to print from your device is brilliant. But as all printers, depending on how much you print, the ink drains somewhat quickly, so always have spares on hand. This was one of my better investments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Prints excellent pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually the second all-in-one printer that I bought. At first I bought a HP model and was not satisfied. I returned it and bought this Epson expression 620 and the difference in the quality of the photos were amazing!!!! The Epson printer was 100% better, I was actually surprised at how much better the Epson really was. This model can actually read pictures straight off a USB port, no camera required. And it is extremely easy to set up. It also has a variety of easy to use functions. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact, easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the printer as a gift for someone that is not technically savvy. Also the person has limited space. It was hooked up to a Windows 10 laptop. The software was easy to install and the printer is easy to use. I bought the printer because it looked "nice" where the store had it displayed. The printer is compact and fit nicely in the spot available. The owner of the printer has yet to explore all the great features. I highly recommend the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Not as easy to set up as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good printer for the money. Color crisp and clear. If you do not print large amounts of papers everyday this is the printer for you. It was not as easy to set up as was told to me by the Best Buy salesperson Read the instructions carefully several times before settling it up. The paper tray is a little flimsy and it takes some time to get everything lined up just right but once you get it figured out it is easily managed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 5 out of 5 stars

    Perfect uncomplicated printer that delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply purchased this brought it home and hooked it up. Not complicated and for the price it is a great printer. No problems this far, I have had it now 2-3 months? I use this wireless with a imac.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good overall printer - with some quirks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality seems very strong especially for the print speed. Although, in default setting, photos print out a bit darker than the original source material. This can be easily compensated for by lightening up the print setting or the photo, prior to printing. Scanner and copier work great. However, the paper loading system and CD printing design, leave something to be desired. They are not "deal breakers" but seem to have been designed for maximize space efficiency, not effectiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    Good printer...takes little effort to get running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has small footprint , is very quiet, cost of ink not bad, can connect wirelesy can print form anywhere in the world back to your home or office through the internet , good price for nice printer.

    I would recommend this to a friend