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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the Pro EX9240 projector for its exceptional picture quality, remarkable brightness, and user-friendly setup process. They appreciate the projector's portability and wireless capabilities, making it suitable for various indoor and outdoor settings. While some users have concerns about the sound quality and fan noise, the overall positive feedback highlights the projector's great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Picture quality, Wireless connectivity

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but the installation was/is not user friendly. We bought this for our church. We mounted it on the ceiling. We could not get it to sync with our computer and when it did, it blinked off an on. The geek squad were not able to help us with the install. We finally was able to connect through wifi but we could not have more than one monitor connected to display our slides for service. One Sunday the projector disconnected from the computer and could not be detected by the app. We had to reset the whole projector. Not happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless connectivity

    Rated 2 out of 5 stars

    Projector and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Epson Wireless Projector and also had Best Buy to install. The people were nice and friendly, but it took 4 visits to get the projector installed and it's still not quite right. We also are still trying to figure out how to properly work the projector.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Projector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projector bulb lasted a little over a year. When replacing bulb, a prompt to see epson service center appeared. Projector was un-repairable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No audio out option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Epson I bout I paid the same amount and it had an audio out . Bought this one for 900 and no audio out ….. why would you make a projector without and audio out option .

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Pinky, we're sorry about your disappointing experience with the EX9240 projector. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Projectors/EX-Series/Epson-Pro-EX9240/s/SPT_V11H978020#questions. Additionally, your projector includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team. Epson