Customer Ratings & Reviews
- Model:
- B11B242201
- |
- SKU:
- 5705396
Customer reviews
Rating 4.4 out of 5 stars with 100 reviews
(100 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Workforce ES-300W Wireless Duplex Mobile Document Scanner for its portability, fast scanning speed, and exceptional battery life. The scanner is compact and well-suited for mobile use, allowing users to scan documents on the go. Additionally, the quality of the scanned documents is impressive. While some customers experienced challenges with the wireless connectivity and setup process, as well as the software, these concerns were not widely shared.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Rated 3 out of 5 stars
Average Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this scanner but still needs to improve on scanning capability. The Scanner auto detect does not work for all receipts, especially long receipts. I wish there is a capability to crop images using the software where it cannot crop a good scan for receipts. I get a majority of my scan of receipt good, but there is still a small percentage that I have to use other applications to scan the way I wanted it. I believe the scan feeder could be improve in handling long receipts as well as software reading the edge of a receipt. I am unsure if this scanner can ready long receipts. I had a jam occurred while scanning a long on using auto detect. I would believe it could scan long receipts if I use the standard template to scan long documents. The software is not full proof. Still needs to work on this.
No, I would not recommend this to a friend - Cons mentioned:Software
Rated 3 out of 5 stars
Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very nice slim look to it. It takes up very little space. When it works, it works great, but it does sometime have issues with the feeder and you need to download a software to use it. I can take it or leave it but it's definitely not the best.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello fansygal, we appreciate your feedback on the ES-300W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-300W/s/SPT_B11B242201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Fast scanning, PortableCons mentioned:Software, Wireless connectivity
Rated 4 out of 5 stars
Batt. powered and portable scanner; so-so software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review for the ES-300W Wireless Portable Duplex Document Scanner that I received free of charge to do a beta test and review. To provide some background, I own a lot of computer equipment, flash my routers' firmware, build my own servers, have owned many scanners, both Epson and Canon; in few words, I'm fluent in tech. The scanner is pretty obvious to unpack and open up. I quickly downloaded the software from the Epson site facing the same, usual dread I always encounter with scanners: it installed many pieces of software on your computer and I was left to ponder whether I did really need those to operate the scanner. For a Mac, it was Document Capture, Epson Scan 2, EpsonNet Config, EPSON Software Updater, Epson Scan 2 Utility, User Guide and Uninstaller, and - optional - also ABBYY FineReader Sprint and Presto! BizCard 7. I hardly used the quick install guide, just when in doubt making sure it was on USB mode rather than Wi-Fi, and opted to experiment quickly with over the wire config. Scanning pages in AFD (autofeed document) mode was really fast using Document Capture. There was no jam and scan quality was more than sufficient even at low res. You can trigger the start of the scan on either scanner or comp side, or by inserting pages. It was also very easy to create scanning configs that automatically uploaded the doc to the Cloud (Good Drive in my case but there are other possibilities). It is worth mentioning though that Cloud uploads require your comp to be up as a temporary scan is first created on your comp, then uploaded, and then removed (I believe this is configurable if you want to retain a local copy). Going wireless was a bit of a pain. I started in wired mode with the intent to set the wireless config, and then go wireless. Well it does not work that way and embarrassingly I had to read the manual. You first place the scanner in AP mode, set your comp to connect to the scanner's Wi-Fi, use then EpsonNet Config to configure the wireless, switch the scanner to Wi-Fi mode, reconnect your comp to your Wi-Fi, and then are able to discover your scanner. One comment about the manual: instructions were laid out over multiple pages. Somehow, I open the manual from one of the apps which directed to a web page. No need to tell you I was unable to read the next page when connected to the scanner's Wi-Fi :-(. Another thing you need to be aware of is you need to use a different software, Epson Scan 2, when scanning in wireless mode; Document Capture just does not work. Another thing you need to be aware of is that such a small scanner does not have any display. It means you do not have the ability to select a destination computer for scan over Wi-Fi like you could on much larger scanners. This means that not only your comp is up and running, but Epson Scan 2 is also ready. Unlike on USB mode, you need to trigger the scan from within Epson Scan 2. I intend on creating a small virtual machine with the Epson software and driver loaded, have Epson Scan 2 up and running there, and have the house guest connect to it for them to scan docs as needed to a common Cloud account. It will prevent them to have to install the all software package and config everything, meanwhile they’ll benefit of the scanner portability. It I was to summarize my impressions of the Epson ES-300W scanner, I'd say the following. The scanner is solid, simple, battery operated, and can go wireless, thus portable. It is a bit bigger than I'd wished for to bring on a trip and scan my expense receipts while traveling. It scans quickly and the output documents exhibit the same solid quality Epson has got us used to. I just dislike the software and this for few reasons: 1) I don’t understand why config and utilization is not available under one roof, 2) I don’t understand why I have to deal with 2 similar yet different scanning software packages depending on usage mode (USB or Wi-Fi), 3) the overall design and UX is way, way dated and it shows. In fairness, I think it is the plight of many scanner manufacturers; maybe they all OEM the software from the same shop.
I would recommend this to a friend - Pros mentioned:PortableCons mentioned:Software
Rated 5 out of 5 stars
Extremely fast, compact, and easy to use!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review for the ES-300W Wireless Portable Duplex Document Scanner that I received free of charge to do a beta test and review. I was skeptical about such a small scanner being fast at scanning both sides of documents, that skepticism is gone! This scanner ran through a stack of business receipts in seconds. I ran through another stack of contracts capturing front and back at the same time and emptied out my file cabinet! The scanner is great for receipts, business cards, and pretty much all documents! There's are 2 downsides, but not a big ones. There isn't a slider on the bottom to catch the scanned papers, so don't keep it on the very edge of your desk! The software and drivers are not included in the box, you have to download them.
I would recommend this to a friend