Customer Ratings & Reviews
- Model:
- C11CH78201
- SKU:
- 6426723
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the crisp print quality and ease of use of the WorkForce Pro WF-7820 Wireless Wide-format All-in-One Printer. Many found setup to be straightforward and the printer to be a good value for its price. However, some users experienced paper jams and issues with the document feeder. Addressing these concerns could further improve customer satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print qualityCons mentioned:Paper jam
Good machine for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good machine you can use up to 13x19 size paper despite the advertised 11x17 For regular letter prints its fast and reliable, it does get jammed if you dont load paper correctly minor bend in the corner can mess up your entire print which is not goo if your using heat transfer paper and the printing proccess for that taking about 10 min per print
I would recommend this to a friend - Cons mentioned:Paper jam
Don't waste your money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a printer that I was so excited for because it could print on larger paper. I have been very disappointed in it's performance. It jams regularly, says it jammed but it's not, constantly thinks its out of paper (it has more than half) or wants to print from the back not the cassette because it's out of paper. Super unhelpful. I can't count on it to do that one job that I need it to do - print paper. I've reset it multiple times, had it for an entire year, and can absolutely assure you it's a waste of money. I don't know if I just got a dud or if they are all like this. I will not be purchasing an Epson again after this experience.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Moochelle, we're sorry to hear about your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
- Cons mentioned:Paper jam
Epson printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had so much trouble with this printer, it was the second one I got and still had the same issue, saying paper jam and it was brand new out the box
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Brenda, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team