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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1010 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-7840's print quality and ease of use, frequently citing its excellent results and user-friendly design. The wide-format printing capability and dual paper trays are also frequently praised. However, some customers found the printer to be large and heavy, and others experienced occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 4 out of 5 stars

    Overall Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like a lot of features on this printer. The wide format is a nice option for larger printing especially running a business. The tray automatically ejects when you print. It's much more compact width and length-wise than the last wide format printer I had and feels more solid and built better. The trays to load paper, envelopes, etc. are pretty easy to figure out. I didn't have any trouble with the ink going out because I only installed the drivers and fax utility from the web site instead of the "all in one" and even without any kind of run on alignment or anything, I have excellent printouts already. I've printed probably 20-25 pages so far on the ink it came with and still not out. The scan area is nice and easy to access. I don't care for the scan utility from Epson so I just use the quick scan from Windows as it lets me preview the whole area and select specific areas to save. My only complaint so far is that it is only a month old with minimal use and the rollers when printing are making a squeaking noise. I haven't contacted anyone on it yet, but I'm hoping this is an easy fix because it's very annoying. Otherwise, the sound the printer makes is about average for any I've had in the past. It has exceeded my expectations so far. And, yes, printer ink is expensive for it, but no worse than my last wide format printer, so that's not a big deal in my overall satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 5 out of 5 stars

    I made the right choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a color printer capable of 11 x 17. I compared as many printers as I could find on the internet. The WF-7840 was one of the two finalists and I made the decision to get the Epson unit because I had another Epson printer that worked tremendously over a dozen years. Best Buy's price was attractive and I also received a recycle credit for my old printer. I've had the new printer for a month and it's got all the features I need and working very well. It's "big" but that's what you get when you need 11 x 17. I made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    This printer does it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of months. It is simply amazing. Two paper trays plus a direct feed chute...letter and legal in the trays and 11x17 in the feeder. You just don't see these features in a home printer. Best Buy price was below any other vendor online. Free delivery sweetened the deal. Works great for photos on photo stock; labels; everyday one and two sided printing. Copy and scan works exactly as advertised. Bottom line: exceptional functionality for use as a home printer and it takes print orders from desktops, laptops, and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 5 out of 5 stars

    Nice Quality! How long will it last?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer. It prints quietly and is easy to use and set up. I especially love the ease at which I can print on 11 x 17 paper, one-sided and duplex. Having two paper trays is definitely a bonus. This is my third consecutive Epson Workforce printer. The true test will come as I see how long it prints beautiful copies. My previous Epson Workforce printers seemed to develop issues with color and print quality too soon (2 - 3 years).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer. Excellent prints and easy to use and was easy to set up. Love the 11 X 17 Scanner and paper trays.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good All In One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet printing Prints fast with good quality Convenient multiple paper trays Prints 13 x 19 Big footprint (large for an all in one) Heavy Epson Ink costs more than my Canon Ink (Canon ink seems to last longer too) Overall a solid all in one printer that should be enough for any office.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality, Scanning

    Rated 5 out of 5 stars

    Epson Wide Format printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson wide format printer is very versatile. It prints with paper up to 11 x 17, has the auto feeder, two paper trays and can do scanning directly from a computer. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    Overall great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Not as wide as described when paper tray isn't fully extended in back * More squared than previous Epson Wide Format printers * Excellent print quality * Paper Trays have lots of adjustment/sliders to accommodate a wide range of sizes and paper weights Cons: * Refused to connect to network via WPS * When using setup Wizard, you need to hit up arrow to access full range of characters. Confusing as it looks just like the case arrow for letters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has many features, easy set-up. I purchase for using the larger format paper. Dedicated trays make it more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Price, Scanning

    Rated 5 out of 5 stars

    Awesome All-In-One Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru different all-in-one printers - buying and returning - before finding this one; it does it all! Double-side printing and scanning, double paper tray, documents feeder, big display, you just name it. And all that for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    Met my needs and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Large format printing was a must. It's a huge improvement to what i had. The multiple paper trays makes going from blueprint to contracts very simple. Being able to scan multiple pages auto feed is amazing. Print speed is much faster and the quality is far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 5 out of 5 stars

    Great Multi Function Printer. Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office printer. Works with large format paper (11x17). Very easy to set up. Dual paper trays are a great plus. My only complaint would be that the ink for this printer is a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Printer Packs a Punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful AIO printer. One of the things that I really like is that the wifi connection is steady and locked-in. Allows me to work anywhere in the house and print without problems. I also like the color resolution this unit produces. Very sharp and evenly layered on 24lb paper. The paper receiver tray extends out automatically, if it's pushed in. Very convenient if you're downstairs and the printer is upstairs. The only thing that surprises me is the size of the printer. It's huge. Make room or buy a dedicated printer stand.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Scanning

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the printer I should have bought in the first place. This one does everything that I want a printer to do. I thought I had learned from past purchases of things that I should always get what I want the first time. I'll try to remember that for my next purchase of anything. I love this printer for printing and scanning, especially the automatic double-sided for both and the fact that I can mix letter and legal-sized pages for scanning and printing. I also am very happy with the 2 paper trays and the additional feed in the rear of the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    This is a great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely please. I spent the extra money for the 7840 to get the second paper tray. Really nice feature. Love being able to print Super B architectural drawings. Nice job on Photos as well. My office is pretty much outfitted by Best Buy and I LOVE the Geek Squad. I bought an HP printer but returned it due to speed and capability.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Versatile Wide-Format Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old wide format printer was experiencing problems, so I purchased the Epson Workforce Pro WF-7840 while on sale. So far, I am very happy with it. It scans/prints double sided up to 11x17, without bleeding through 24 lb. paper. It also can handle 9x13 which is handy for my occasional music publishing. Having 2 separate paper trays for different sizes is quite convenient. It is fairly large to accommodate all the features, but with some reorienting of shelves in my workspace, everything fits comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    Favorite inkjet printer for the value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite inkjet printer for the value. I probably bought 4 of these so far for my company managers and they all enjoy using it as much as I did. It's very fast and has multiple scanning options. It has two drawers so if you're printing on different sizes of paper frequently it's very useful. It also has automated paper trays and little stuff like that makes you enjoy it more if you like that sort of thing.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    The Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done with clean and crisp copies. Wifi set up was easy and I really like the automated tray that extends to catch copies. The option to use legal and letter size paper is great.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Pretty good, but not like my last machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this new multi-function machine was easy with Best Buy, and it actually came two days earlier than promised. the Epson - WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer seems to be constructed well for the price, and I like having two paper trays. I was disappointed, however, that it lacks single-pass scanning, thought many online reviews said it has it. 2-sided scanning is accomplished in the ADF which flips it and then turns it back over before ejecting. It takes longer, and there is a higher chance of jamming and skewed pages.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 3 out of 5 stars

    Good printer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, happy with the ability to print 11 by 17. Quiet when printing. Easy to connect to wifi. 1 gripe about the rear paper tray. It grabs the paper and pulls 1 side of the paper but no the other whoch causes it to jam. The 2 other trays work great.

    I would recommend this to a friend