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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1010 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-7840's print quality and ease of use, frequently citing its excellent results and user-friendly design. The wide-format printing capability and dual paper trays are also frequently praised. However, some customers found the printer to be large and heavy, and others experienced occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Large prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints really well and does handle larger print sizes. It is also heavy and bulky. We had to have the first one replaced because of an internal hardware issue. Be sure to make it go through all the paces in the first few days that you can exchange it pain free. Technical support is hit and miss. The techs are difficult to understand and have a hard time understanding the caller.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good All In One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet printing Prints fast with good quality Convenient multiple paper trays Prints 13 x 19 Big footprint (large for an all in one) Heavy Epson Ink costs more than my Canon Ink (Canon ink seems to last longer too) Overall a solid all in one printer that should be enough for any office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldt ask for anything more. Great printer. Wonderful colors. Prints quietly. My only issue is the weight of the printer. Its quite heavy. All in all its a very nice printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Reliable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for anyone who needs the flexibility of printing 8.5x11 or 11x17! It’s physically a bit heavy for the size, so it’s not super mobile if you need to move it often.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Only Need a Large Format Scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it to use as a large format scanner. It is very good for that one purpose. But the thing weighs a ton and has all that nonsense for inkjet printing that I have zero use for. I have a laser printer for printing. They force you to install the ink cartridges or it won't work at all. That is why I am taking off a point. Also, their scan software is utterly unusable. I had to buy software called VueScan to be able to use it. That cost an additional $99. Not sure why they can't bundle this at a discount. Why can't Epson make an affordable large format scanner without the "all in one" stuff that I don't need?

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Printer. However , be aware this printer is HUGE and Heavy. All functions work great.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The set up was easy and ink easy to install. The printer has a large paper capacity. The sheet feeder also has a large capacity. The printer is well build and is a durable product. It was heavier than I expected. I am very pleased with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Epson WF-7840 -sleek, fast, efficient-great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is sleek in design, fast, and efficient. More complicated than my previous Epson printer. I downloaded the 393 page manual. There is a lot to learn. The machine is heavy, weighing about 45 pounds. Ink can be recycled. I always use expensive paper to avoid jams.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much heavier than I expected and need to get a separate piece of furniture to put it on. Having easy access to the back is the only I can use some of the features. Took awhile for Geek Squad to set up. Who knows what would have happened if I tried.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ruby, we're sorry to hear about the disappointing experience with your WF-7840 printer. Your WorkForce printer is backed by 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information in the FAQs and User's Guide at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions to help troubleshoot most problems with your printer. If you need further assistance, please contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much heavier than expected but overall I've really enjoyed it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Does its job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints quickly and scanning is good. However, the ADF flap is a little fragile and broke after a few months. Ink also gets used up a little fast and is not cheap. It is also a really heavy machine for women.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    WF7840

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer; easy set-up - but very big, ie, takes a lot of space and is very heavy.

    I would recommend this to a friend