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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers commend the WorkForce WF-2860 Wireless All-In-One Inkjet Printer for its excellent print quality, ease of use, and compact size. Many appreciate the straightforward setup process and the convenience of wireless printing. Positive feedback also highlights its functionality, including fax capabilities, and quiet operation. While some users experienced occasional issues with the scanning function, the overall customer experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 191 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Good printer for the $ but ink is another story...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the printer is great, its small, easy set up and the mobile printing feature is great. However the issues is the ink. the ink comes with the printer, but 7 color copies and 20 black and white ones later the printer is saying one color is completely empty and 2 are critical low and black is at 1/4 already.. Then the new ink is 10$ less than the whole printer...they make after market for half the price, but apparently Epson new firmware isn't allowing those to work...So long story short unless you only print black and white find one with a better ink option....

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Fred, we're so sorry for the trouble that you've encountered with the Epson WF-2860. Your WorkForce printer includes a 1-year Limited Warranty, plus free technical support for the life of your product. Our Advanced Support Team would like to hear about the firmware issue and can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help and look forward to your call. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about a week to get here. Was easy to put together. Struggled to connect wi-fi but that is because I did not follow Directions ! Follow All Steps given to you!! Works like a charm now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up, Good Quality Prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching way to many stores for a printer, I landed on the Epson WP 2860. I knew I wanted a printer with separate ink cartridges not 1 combined color cartridge which is ultimately what attracted me to the Epson models. Everything was easy to set up right out of the box. We choose to set it up over the network versus a printer cable. I think print speed might be a little faster if we choose to use the traditional cable but we aren't running a print shop so its fine for us. I have noticed there is a little more of a lag when printing from wireless devices vs desktop. I also purchased a box of ink at the same time, thinking like my previous printer purchases that the trial ink would get you maybe 10 pages and then be done. Black of course ran out first and I did push it to the last little bit. On the Trial Cartridge I was able to print 69 black and white copies (probably could have gone a few more before noticing a diminish in print quality) and 31 color pages so far but still have about 1/4 of a cartridge left of blue, magenta, and yellow. I figured I would be getting an email for a review so when I changed it out I printed a history sheet. Overall I Would reccomend it to a friend. Touchscreen is easy to read, responsive to touch. If you forget how to do something it walks you through the prompts onscreen. Ive used it to print regular documents, 2 sided documents, a large amount of color pictures/graphics that came out crystal clear and scanned from both the top feed and flat top. I read other reviews about people complainting about it being noisy and honestly I dont find that to be an issue. My dishwasher is louder. For the pricepoint I dont think its a bad little printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great printer and a nice size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy to set up. It is quieter than my larger HP printer I had. The print quality is very good and is easy to operate.It also fits nicely in my home office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased this last night and am taking it back today. i took a chance on it, being a new product and BB didn't even have one on display yet. print quality is not that great as far as i'm concerned. for it being a brand new printer, i'm surprised and disappointed at the thin white lines on the full page graphic that i printed. the machine is also rather loud when it prints. i think it will go through ink fast as the ink levels are already showing depletion after only printing 5 pages (maybe it's due to the "sample" cartridges that came with the printer). of the 5 pages that were printed, only 1 was a full page. 3 were test pages upon completion of printer install and the 4th was a small graphic. i'm attaching pictures of what i printed and the ink levels. i wanted to save on space and took a chance on the "latest" technology. i think i'll try a different epson printer. i have had good experiences in the past.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great ALL in one Printer/Fax/Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I have been really impressed with the performance of this product. Easy to set up. My daughter needed a two sided copy, and this printer did it. The Fax works great. Email a file to Printer from miles from home. I haven't found anything negative about this thing yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good reliable small printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a low cost good home printer. Be aware that the ink that comes in the printer doesn't print nearly as many pages as expected. You will need to buy an extra black cartridge and a color set of cartridges when you buy the printer (or shortly thereafter). The cost of the ink is expensive in comparison to the cost of the printer. You will find this in any home printer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Bought for my office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for small office, love that it is compact and easy to connect to laptops. Works great for basic printing and copies. Love Epson products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Setup

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a great price. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi James, we are glad to hear you are happy with your purchase, and hope you continue to enjoy the all-in-one capabilities you get with an Epson WF-2860 printer. Thank you for the five-star rating! Cheers, Marina – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use in an in home office. Works very well and takes up a relatively small space for a copier and scanner. Good quality. Do have to use advanced settings for photo printing.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Scanning

    Rated 2 out of 5 stars

    Problems from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all in one printer because it was compact so I can use it at work in my vehicle. The printer function works fine but my main use is to scan documents directly into my laptop. Unfortunately this main purpose has proved useless. It skips random pages of the document and when I try to open the document I get a pop up that tells me I have missing font packages. I’ve updated the drivers and still the same problem. Therefore this product for me is basically an expensive paper storage tray.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Reasonable price. Ink is harder to find.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent printer, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Epson all-in-one, wireless printer. I have used all of the functions except fax and I have no complaints. It was easy to install and easy to use as well. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid so far with some inconveniences

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years in and the printer is still working fine and the print quality is good for its price. Some of the software updates consistently fail for some reason though. I don't think it is a big deal but it is annoying. Setting it up is somewhat easy as well with Windows devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Streamlined version with more functions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer for two weeks. I really like the smaller footprint. Paper is easy to load. Printed copies are good. I am using it as a 'wired' printer.

    I would recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 4 out of 5 stars

    So far works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Canon with this after it decided to stop working after only having it 2 months. This one likes to jam up when scanning in multiple papers. But other than that, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for almost 2 months. Great print quality. Set up was okay. Needed to call support several time and finally got advanced support and they solved the problem. I have a Mac and the airport would not communicate with the printer. Something about 5 MHz and 2.4mhz.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy setup, reliable printer, great with MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me less than 20 minutes to setup (including testing ink and alignment quality, connecting to wifi, registering, etc). Always reliable, easy to AirPrint from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great entry Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great device. The printing comes out well and ink cartridges seem to last a while. Easy to connect to the wifi and easy to use with all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been easy To use day to day I am very happy with this choice it is wireless.

    I would recommend this to a friend
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