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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 575 reviews
  • Pros mentioned:
    Ease of use, Video calling

    Rated 4 out of 5 stars

    Gift for Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom on mother's day, was easy to use and the video and audio sound was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    use everyday, great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife and i love the portal. use it almost daily to video chat with parents, other family, friends, etc. 8" is a great size, takes up minimal space and displays pictures form our shared album which is a nice touch. alexa enabled so we can also control our smart lights using this device. thinking of upgrading to the TV portal to to use it on our big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great video calls with built in Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little power house for video calls and works great as an Alexa speaker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the camera moves with your voice. It's super easy to use great volume

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Xmas gifts to my parents, our family is spread all over North America, the plan is to use it so the grandkids can talk to the grandparents. Hopefully it requires less help than the iPads they currently have. Setup is not easy, having to log in to Facebook on a computer to authenticate the device is quite a challenge for a senior. Really good audio quality though, good for music too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Facebook Portal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are enjoying the Portal. Excellent picture quality. The great thing is you can connect with your Alexa and enjoy the lyrics while you are playing music. The price is very reasonable also. And portal shows you your pictures all the time, like a digital picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great especially during the current pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this right before the major travel restrictions and social distancing guidelines in order for my young children to easily call Grandma and Grandpa on their portal. I love the sleek picture frame design and easy to use system. My youngest son, who is four, calls Grandma and Grandpa every day to check in on them and play games and read stories with them. Well worth the value!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Mother's day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother-in-law. My husband hasn't seen his mom 7 months and I really wanted to get this gift for her so that she could video call her son and grandchildren. She was hesitant to set it up but she received help and we were so happy to be able to video call her the other day. The clarity is great and we loved seeing her. I have since then bought the TV portal.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for video chatting with people that have other Portals or facebook messenger. It does NOT work with Messenger Kids, just FYI. the video quality is AMAZING from Portal to Portal. Much better than any other video chat system on the market. Works with Whatsapp also, and kids love using the built-in avatars and face changers, story time and alexa controls.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portals have been great! 8" on sale is good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the regular portal and liked it so much that we also bought the mini! It's been great to have in the room to be able to just hang out while using your computer for something else. Highly recommended. That said, if you're anti-facebook. Then you may want to avoid. If not, the 10" is better, but this at a low price is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal PERFECT for College Dorm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my daughter! Shes away at college, and I recently got thec16" Portal as a gift. I loved it so much, especially to talk with my daughter, that I got her the smaller one! The FB Portsl is great! Love the news apps also available and my daughter hooked up her spotify account right away! It is more than just a video chat device. And reasonably priced as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Alexa too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in the quarantine period to communicate with our Mothers who are in assisted living. We put another one by them and it is simple enough for them to operate. Works good and keeps them from being lonely. We can talk to anybody through Facebook Messenger. We also use the one in the kitchen to access our Alexa network. We are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in the quarantine period to communicate with our Mothers who are in assisted living. We put another one by them and it is simple enough for them to operate. Works good and keeps them from being lonely. We can talk to anybody through Facebook Messenger. We also use the one in the kitchen to access our Alexa network. We are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my parents

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this during the COVID-19 outbreak for my parents so they could have some face to face interactions with their family and friends while remaining safe. It works really well and they love it. I also bought the tv model which we haven’t been able to get to place nice with satellite yet, so we’re not sure about that one but this one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great way to keep in touch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Facebook Portal! It’s a great way for my daughter to keep in touch with family who lives states away! My mother can read to her using the stories feature! We love that the camera can follow my busy 5 year old daughter around the room!! The Facebook portal is a great way to invite friends and family into your home when you are near and far from each other!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my elderly mother stuck in a nursing home for 8-9 months and was only able to talk on the phone, no visitors. I took this up to her, plugged it in and then we all had face time with her on Thanksgiving, first time in a long time she felt part of the family! Very simple and easy product for anyone to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than Zoom!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are literally the best Christmas gift! We bought several last year for Christmas and bought for the rest of the family this year! Local or long distance these have helped us stay connected with Family for birthdays, holidays, etc. The ideal gift during a pandemic. Easy setup and Better than Zoom!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for Christmas. It is super easy to use and she loves that she gets to See us on video. Great cause the person answering doesn’t need one to use it. She can just give it a verbal command and call whoever. Super easy for non tech people! The camera follows her if she gets up to show me something. Super cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 5 out of 5 stars

    Geat product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great video quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 4 out of 5 stars

    Easy to use and very good video and sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Very good video and sound quality.

    I would recommend this to a friend