Customer Ratings & Reviews
- Model:
- FB503CPBU
- |
- SKU:
- 6039127
Customer reviews
Rating 4.3 out of 5 stars with 3153 reviews
(3,153 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.2
Rating 4.2 out of 5 stars
- Comfort4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Ionic Smartwatch for its impressive battery life, accurate fitness tracking, and sleek design. Many users appreciate the convenience of music storage and the built-in GPS feature. However, some users have concerns about its durability and syncing issues with their phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Fitness Smartwatch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a Fitbit user for years, and this is by far their best product yet. If you’re looking for a fitness oriented smartwatch but don’t want/need the bells and whistles and low battery life of the Apple Watch, this is a great choice. The Ionic has a large square screen and a very sleek look. It has a great heart rate monitor, sleep tracking function (which calculates REM, deep, and light sleep), GPS, text and phone call vibrating alerts, silent alarms, music upload app, and everything from previous Fitbits (such as steps, calories, stairs, and active minutes counters). The watch’s battery is one of its best features (about 3-4 days between charges). Since it’s waterproof, you’ll rarely need to take the watch off. I bought a third party Milanese loop band, and the watch looks great with suits and formal wear. The music upload feature also works great. With Bluetooth headphones, the watch will play your favorite fitness music without having to bring along your phone or iPod. The Bluetooth connectivity works really well. There are a few other good fitness apps that come with the watch, such as fitness coach, weather, and relax, and more are on the way. This watch is simple, intuitive, and great for helping you meet and exceed your fitness goals. Well done, Fitbit!
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Excellent fitness smart watch and tracker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having my Ionic for nearly a week and putting it through its paces, I can say it's helped me retire my Apple Watch Series 3 on certain features that I look for in something that I want to wear every day to work, to the gym, and everywhere in between. Starting with the things I like about this watch: (1) it's stylish to a fault, looking nice while also not as eye catching as other brands of smart watches; (2) it's very comfortable and not intrusive when you want to wear it to bed and track your sleep cycle like my previous Alta HR was; (3) it's battery life last beyond five days or more, depending on how often you work out; and (4) it does just about everything you want in a fitness tracker, and coupled with the Fitbit app, it's the best kind of fitness tracker there is. For the things I don't like about this watch are: (1) it's OS is a little slow and not intuitive as the competition (a lot of button presses or swipes to get to certain features; (2) wish there was some voice command similar to Siri; (3) would benefit from a touch-to-wake feature instead of having to press a button or raise your wrist to your face to activate the screen; and (4) not using a universally acceptable charger such as USB-C, micro, and etc. These are all minor gripes about the design choices Fitbit has made and I believe they are only going to get better over time with each iteration of their Versa and Iconic line. Despite these small shortcomings, everything else Fitbit does, they do it very well in tracking sleep, nutrition, water, heart rate, weight, and so much more. It's almost the perfect smart watch, but without some other features that are usually found on either Android or iOS, it's definitely the best fitness tracker you can buy foremost, but comes in second place when it comes to actual smart watch functions such as having a digital assistant, voice command, and the like. You have to do everything manually to access common features. Things will only get better every year. Fitbit has a winner here. They just have to keep innovating and implementing what is already on the market, and then take it a step further. If you're on the fence about purchasing an Ionic, don't be. It's befitting on the wrist more than all the other Fitbit bands or watches out there. Totally worth the upgrade for built-in GPS, water-proofing, and more. Upgrade today while it's still on sale!
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is incredibly awesome. Is way better than the previous Fitbit smart watch line and the best thing for this watch is the battery. I charged the Ionic this past Sunday October 1, 2017 and today at this time the battery still at 51% without the need of charging it again. And works smoothly and without problems. I bought it on the release date on best buy. If you are looking for a great fitness smart watch give this one a shot. Is the best fitness smart watch out there right now. And the best battery too. And all the features works as the company told you in the product description. Way better than my expectations. And if you have problems with it the first days just change it. And purchase an extended warranty for unexpected problems or accidents.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Best watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is best smartwatch with more than 4 days of battery life. What else you want from a smartwatch. This also is from Fitbit which is best app in health and fitness category in the app store. The watch is best fitness with needed smartwatch features. A plus is lot of third party watch bands and cases, screen protectors are available. Only concern is the software bugs needs to be ironed out which may take sometime but in no way if ruins the user experience right now
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend - Pros mentioned:Fitness tracking
Rated 4 out of 5 stars
Great activity tracker...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a pretty great activity tracker. Now, if you have NEVER owned a smart watch, you will love this Fitbit. It is great at HR tracking for all types of activity, it tracks sleep great too. It is so light, but it is sort of big. Now, if you are wanting a true smart watch this is not it. Look else where.
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friend - Pros mentioned:Music storage
Rated 4 out of 5 stars
I'm loving it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared so many smart watches and fitness trackers. My main 2 things I wanted were a gps and music, so I could leave my phone at home when going for a run. This fits the bill. With the gps I get a map of my run. I had to sign up for a music service. I went with Deezer vs Pandora so I could make my own playlists. My Bluetooth headphones sync up perfectly. I do wish there were more apps available. But I'm sure what will come with time. I have tiny wrists. Child size. I was worried it would be too bulky but it's very low profile and very comfortable. This watch is simple and easy to use. I'm sure I dont use half of the features, but I'm very very happy with my purchase.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend - Pros mentioned:Music storage
Rated 5 out of 5 stars
Wow! Never thought I'd love a Fitbit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved Apple products, but recently switched to Android. I did a lot of research and came to the conclusion that Fitbit is the best match for my needs, as I mostly use my smartwatch for health/exercise/fitness stuff. I love that it tracks my sleep and sleep cycles, exercise programs, and loads my music so I can leave my phone somewhere safe, like in my car, while I work out. It pairs with my wireless Aftershokz headphones with no problems. The only thing this watch doesn't do yet, but hopefully will someday is sync with my Samsung Galaxy 9+ phone text messages and phone calls. Fitbit says it's working on it, but not there yet. That's not a deal breaker for me, but I'm sure it is for some people. I think it's definitely one of the best options out there. Also, lots of inexpensive and colorful bands available on Amazon, and the bands are super easy to change out--like, click, click, done.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend Rated 5 out of 5 stars
Fine As A Basic Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new Fitbit except a few things. Like, you can't change the music at all once you've started a workout. But I love that you can play music without the phone. Although it seems a wee glitchy. Maybe my headphones? Love the swim tracking, seems pretty accurate. I wish they'd add swim challenges or something. It's super light, and not too big on my tiny wrist. The coach is cool, hoping they add more workouts.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friendRated 2 out of 5 stars
Great functionality; Poor quality and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed that I have to write a poor review for the Fitbit Ionic. I love how smooth the watch runs. I think it looks very stylish and looks great on my wrist. Basically, it has everything I am looking for in a superior fitness/smart watch. But my disappoint derives from the display screen. After a week of normal wear, I acquired a scratch on the "Scratch Proof Gorilla" screen (As shown in the picture). I was upset and down about it but I figured I bought it from one of Fitbit's approved vendors and it had obviously been within the 45 day money back guarantee, so I should be good, right? Wrong. After contacting Fitbit through Twitter, they informed me that their "SCRATCHPROOF" screen was not covered by their limited warranty and that they would not replace or fix the watch. It irritates me when a company does not stand by their product and does not go above and beyond for their customers. Especially if they are shelling out top dollar for their product. I guess take it from me and invest in a screen protector (If you plan on buying the Ionic). I thought I wouldn't need it because it is suppose to be a quality product but I was wrong.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a charge 2 and it is great. The screen is a nice size and the additional apps are very convenient. The only negative o have is that you must have a subscription to use Pandora to stream music from the tracker. Otherwise it was soooo worth the wait and the price.
I would recommend this to a friend- Pros mentioned:Fitness tracking
Rated 5 out of 5 stars
The Ionic is an awesome upgrade to the Blaze!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using the Blaze for several years I upgraded to the Ionic - I am very happy with my new purchase - it does everything the Blaze did plus more - my usual use for the watch is to help me keep track of my fitness - I also enjoy the feature that allows me to view my text messages and actually see who is calling me before I have to reach for my phone - all in all I’m very satisfied -
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend - Cons mentioned:Customer service, Durability
Rated 1 out of 5 stars
Made to Break!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got off chat with Fitbit support after my watch bricked itself for no reason while sitting on the nightstand. They informed me that "this is unexpected behavior for our products" but there is nothing they can do except for offer me a discount on my next product. This is the second watch from Fitbit that has broken just past the 1 year warranty date. "Fitbit is still improving their products," support says. So, if you want to fund Fitbit's beta testing on 300 dollar smartwatches, this is a great purchase. Just don't expect it to last more than one year! Fitbit offers no repair or technical support other than pressing buttons to reset, either. So, whatever is wrong with my watch, there is nothing that can be done other than send Fitbit more money to improve their products.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
No, I would not recommend this to a friend Rated 5 out of 5 stars
Outstanding watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I purchased two these high tech watch because of the capabilities. We both are members of a famous health club and use the thread mill every other day. The watch not only monitors our heart beat but it's also a computer that can perform all sort of things; one need to buy one to find out for himself what I'm referring to. My wife and I love these watches as well.
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friend- Cons mentioned:Customer service, Durability
Rated 1 out of 5 stars
Terrible Qulity, Very Disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two devices in a row died for different reasons. The first one worked for about 32 days and then the screen became noisy (it was filled with white and impossible to read). It took four weeks for the company to receive my broken device and to sent me a replacement. The replacement died even quicker. After my first sweam, it became warm and glitchy and then switched off completely and stopped charging. Now it's dead too and FitBit seemingly does not want to fulfill their warranty obligations. Here's their answer: "In this case, let me inform you that this scenario needs to be reviewed by an Ionic specialist before we can replace it. If allow me to do so, I will go ahead and assign this case to them and we will contact you back very shortly." This kind of customer service should not be tolerated.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
No, I would not recommend this to a friend - Pros mentioned:Battery life, Waterproof
Rated 5 out of 5 stars
Surge on steroids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch has exceeded my expectations. Waterproof and dependable with ridiculous battery life! I love everything about it!
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Mixed Feelings but still in love.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was a display watch in the store to really see how big the watch face is and how high it sits on your wrist. It’s definetly more bulky than the versa watch. But I do love the capabilities and easy feature accessibility. And it’s really a gorgeous watch. I get lots of compliments.
I would recommend this to a friend Rated 5 out of 5 stars
Fitbit is Excellent nothing compares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit is not just an ordinary wrist watch, it is a tool, helps me set my goals to stay fit and healthy im 55 so exercise is necessary despite busy schedules. fitbit fits the role.
This review is from Fitbit - Ionic Smartwatch - Charcoal/smoke gray
I would recommend this to a friend- Pros mentioned:Music storage
Rated 5 out of 5 stars
Love my new ionic Fitbit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a charge 2 and it was a good tracker but this Ionic is awesome. I love that you can download your songs and then listen to them without a phone. Also love the apps and variety of clock faces.
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friend Rated 5 out of 5 stars
Awesome watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the second generation and this one exceeds my expectations. Great for the tech savvy and the novice.
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth the extra money for the upgrade. The software seems to work like it should and the larger screen is much easier to see and navigate through. I have had it about a month and haven't had any issues with it so far. That is a relief after going through 2 other Fitbit models that stopped working correctly within a few days of purchase. I use this device to track sleep, treadmill exercise, and daily steps. I use and absolutely LOVE the Fitbit app for counting calories and the macro overview.
This review is from Fitbit - Ionic Smartwatch - Blue gray/silver gray
I would recommend this to a friend