Customer Ratings & Reviews

It does have some nice bells and whistles ... and if you keep it on blue tooth AND have a premium membership, it is pretty slick. But when I have blue tooth on, my skin turns very red under the watch. Also, the charging ports (the magnetic connection is awesome!) but they fill up with sweat, dirt, and skin and are difficult to keep clean. I find myself charging it every 3 days, and I'm barely running the blue tooth I didn't like the watch band, so I got a stretchy cloth one that breathes. But if I accidently hit the lever when I put it on or off - the watchband pops loose. I've dropped it so many times. I wanted this one to help monitor my heart, breathing, oxygen, and sleep .... but it isn't any more impressive than my Versa 2 was. It is also difficult to push the side button. It does have a cool down / settle down feature. It's an interesting feature, because you have to set your whole palm over the face of the watch. Be sure to touch all 4 sides and wait the required amount of time.

Not the best but decent for the price. Steps still count while driving which is annoying. Love the wallet feature.

I like it but the band broke in the first two weeks! I had to go get new bands today! Very sad

After a week somehow the glass face chiped not sure how it ha3

Watch has some great features that the others didnt. A few things that arent great, the charger stinks, Ive had to replace it 3 times over 2 years. Also there is some glitchyness withcthe screen where i will lose the display at times. The band for your wrist will tend to pop out from the sides of the display, because the rivets wear down and dont stay in securly after a while, so i have gone through probably 4 or 5 bands because of it.

I liked my Fitbit Sense. It was easy to set up, affordable, practical, useful and it satisfied my basic exercise needs and ECG monitoring. Then one day the Fitbit logo froze. I googled on how to fix it, but after several attempts, I couldn't unfreeze it. I called Fitbit. The young man that helped me was very knowledgeable, patient and extremely helpful but we couldn't unfreeze the logo to get my watch back to working. Unsuccessfully, he apologized and offered me a 50% discount on another Fitbit watch except the Pixel model. I reluctantly reneged on his offer and settled for a refund. Not knowing if the Fitbit Sense would freeze on other users, I would only recommend it at your own risk.

I really like the FitBit platform for the data graphing, etc. I enjoy using this watch. There are still glitches where the agenda or weather will not update & says I haven't synced in X-days, despite the fact that I sync multiple times a day. (??). The "Today" section on the watch shows Menstral Health and reports "31069 days before fertile window". LOL! That's because I have NEVER tracked my fertility in FitBit since I started with them 5 years ago. I've made FitBit aware of this oddity. No fix yet or ability to exclude that. I compared directly with the Galaxy Active for 2 weeks. The Active is significantly better as a smartwatch with many more features; however, it doesn't allow you to graphically see all the health data over time as well as the FitBit app does. The battery life with FitBit is nicer too! Since my #1 goal was fitness tracking, I opted for the add'l sensors & I'm staying with FitBit for now. ... After 2 months of use, the extra temperature tracking & SpO2 at night are not worth the price. I recommend a cheaper FitBit if you want the FitBit app. If you don't care about the health data graphing & visual trends, then choose a Samsung.

A good watch with good features however, it doesn’t do well in water (3ft pool water) and the charging system is designed poorly. I’ve replaced the charger cable 8 times contact prongs consistently fail. I purchased this model twice for my wife and had the same results. I eventually purchased her an Apple Watch and haven’t had any problems.

Ok BUT not Great. At the sale price of 129.99 its a pretty good deal and works ok BUT would not pay full price. You have to download a app to allow you to add a picture as your watch face which the 39.00 wyze watch does on its own. Vibrate function seems a little light. Battery life sucks , about 2 , 3 days tops on a charge. Really for price vs function and battery life the Wyze watch is a better deal

Nearly 7 years ago, I had a Fitbit One and it was essential in changing my habits and helping me shed 80 pounds. I found that it changed my way of thinking. I would purposefully park farthest away from stores to help getting my 10,000 steps. So, suffice it to say that I’ve been a fan of Fitbit and have a pretty sentimental connection to this product. My One barely keeps a charge for a day now and I wanted to replace it. I have also had an Apple Watch since they were first introduced and I had always hoped Apple would buy Fitbit and integrate their great approach to the fitness app. That hasn’t happened, obviously, and it’s why I still will keep an Apple Watch and a Fitbit. That being said, I’ve had something happen with this Fitbit that has never happened with any iteration of Apple Watch, and I’ve had them all. This Fitbit caused me to develop a type of rash (contact dermatitis) around my wrist that has prevented me from wearing it for a week now while I deal with the rash it left me with. Prior to that, I was comparing the Fitbit to my new Series 6 Apple Watch. There are things I like about the Fitbit and things that are lacking. Ok so let’s go with the good. The Sense shape and feel is very familiar to anybody who’s had an Apple Watch. It doesn’t feel cheap and flimsy (except the default band). The set up was pretty straightforward and easy. The automatic recognition of different exercises (walking, running, biking, elliptical) works like a charm. I really like that feature because if I forget to start a workout, the Fitbit knows automatically what the exercise was and it records it. I also like the information that is available about each exercise (location, percent of workout in different cardio range, total miles, duration of workout, etc.). THere’s a lot of useful information Fitbit provides about the recorded workouts. The screen is really pretty nice (it’s no Apple Watch), but it’s not bad. The brightness is just ok outdoors in sunlight. It is a little challenging to see, but no different than iterations of Apple Watch prior to Series 6. The animations that celebrate achieving daily goals like 10,000 steps are colorful and motivating! One thing I really liked about the Fitbit that the Apple Watch doesn’t do is alert me when I switch into different levels of cardio during a workout. I first noticed this with a bike ride exercise. When I hit the fat burn zone of my workout, I received a haptic tap on my Fitbit watch and an alert on the screen. A few minutes later, when my heart rate increased, the Sense sent two haptic taps and alerted me to moving into the cardio zone of my heart rate. I loved this feature and this information is included in the workout summary. While the Fitbit still delineates between these zones for workouts it automatically recognizes without launching the exercise app, there is no haptic feedback when the watch is automatically recognizing the activity. With Fitbit Premium, the amount of information about various health metrics is great. Some of it is useful like sleep quality but some of it is ponderous like the stress readings. The watch is light enough that I don’t mind wearing it to sleep and the battery life has been fantastic! I’ve easily been able to use the watch for 5-6 days without having to charge it. The Fitbit has no issues syncing with my iPhone 11 and it receives notifications from my watch (messages, alerts from Amazon, etc.). One of the most important motivators for me to keep my Sense is the fact that the Fitbit still motivates me to change behaviors and keep moving. I will walk around in my driveway at night if I’m close to getting my 10,000 steps or 5 miles per day goal. I am more motivated to close the goals on the Fitbit daily than I am to close my rings on my Apple Watch. Also, the goals on the Fitbit are more meaningful and quantifiable than those on the Apple Watch. 10,000 steps makes more sense to me than the generic “move” ring. 10 flights of stairs in a day makes more sense than “stand” ring. I find myself more highly motivated to close out all the goals on my Fitbit than I am to close the rings on my Apple Watch. The things that I haven’t liked have been all the reasons that I’m going to keep my Apple Watch. I can’t use my Fitbit to make phone calls like I can on my cellular Apple Watch. I have to keep my phone nearby to get the most out of my Sense. I’m not tethered to the iPhone with my cellular Series 6. A big negative on the Sense is the fact that I can’t wear the wristband Fitbit provides without breaking out into a rash on my wrist. After a Google search, I’m apparently not alone with this problem. I bought one of Fitbit’s sport bands and I hope that will work without giving me a rash because this band is more comfortable and easier to put on than the convoluted one that ships with the Sense. The supplied band with the Sense is garbage. Another thing I’m not to crazy about with the Fitbit Sense is the data for things like EDA scan. What does any of that mean? What am I supposed to do with the data? At best, it’s anecdotal, but I see no point to it. It’s not as useful as sleep data or heart rate data. And speaking of heart rate, I’m not sure why the Sense is so far off the mark with the regards to calories recorded with various exercises. In wearing both a Series 6 and my Sense at the same time, I found the heart rate monitoring to be nearly identical, but the assigned calories for exercises have been wildly different. For example, my Fitbit calculated that I burned close to 700 calories on a 53 minute bike ride while my Apple Watch was half that - 350. That’s significant enough that it makes a difference with regards to calculating calorie deficits via an app like MyFitnessPal. This is pretty big deal because calorie counting is important and this is really the one thing the Fitbit should have nailed down. Given that the HRM between the two devices were so similar, it boils down to the algorithm that Fitbit uses that must make the difference. After all, this is one of the primary reasons to own a dedicated tracker - to accurately measure steps, calories burned, etc. Having to pay for Fitbit Premium service is also a huge negative for my review of the Sense. Granted they offered 6 months free Premium service with the purchase of a new Sense, but that will run out and then I will be forced to pay to continue to use the full functionality of the watch or accept a more hobbled version of it for free. With an initial invested of close to $350, Fitbit needs to “give” that service to buyers. After all, they are investing in the company’s flagship tracker. Another issue with the Fitbit is a slight lag between swipes and moving from screen to screen. It’s nowhere near as fluid as navigating the Apple Watch. While Fitbit has added some support for apps like Starbucks, Spotify and digital payments, it’s not even close to the same feeling or connectivity of Apple. It’s a second rate experience for apps like this. I would give this tracker a grade of C+/B-. It does some things very well and it drops the ball on others. It isn’t going to be my one wearable device because it just can’t replace an Apple Watch. I love the Fitbit’s way of motivating me to close out specific goals for the day, it’s battery life is stellar for a wearable watch, it’s light, the form factor, while not stylish, is familiar and accessible, but the lack of 3rd party app integration, the seemingly wildly generous calorie calculations for exercise and the cheap band materials are all decidedly negatives about this unit. I feel that this watch is overpriced for what it does and for what it cannot do. I would find it to be an acceptable value at $200-$225 tops, but I do not think it is worthy of the current retail price.

I bought this for some of the health monitoring apps which seem to work pretty well. Some of the basic features are kind of problematic. You have to keep this watch synced with your phone to use many of the features or you have to reload and start over. This is a problem. They claim you only need to recharge every 4 days or so. NOT SO. I have to recharge every other day and I'm not using most of the energy heavy apps--no using for music, not continuously display, etc.

Upon unboxing this watch I absolutely loved it. It's a really nice looking smartwatch, probably the best that Fitbit has ever come out with. The battery life was superb but integration with Apple iPhone still isn't great. I constantly had problems with not getting notifications for e-mail & other things. I also after about 2 weeks had a huge scratch on the screen, even though they tout the durability of it. While I loved it at first, I don't think that long term it will be something that I absolutely love.

I love my Sense when it is working and connects to my phone. I often had to reconnect by shutting down the app or restarting the sense. And do NOT wear it in water. I have had it for a year after starting it to swim it stopped working. It is great for tracking exercise (except in water) and sleep.

Love tracking my fitness but Fitbit doesn’t seem to like staying connected with text messaging. My last charge only connected sporadically with iPhone and the sense has yet to receive a text for more than one day with my Samsung phone. Thought it was an iPhone problem trying to get you to buy Apple Watch but I guess not.

I had worn the Versa 2 daily for 2 years with satisfaction. I wanted to upgrade and get the ECG feature. The ECG feature is nice and seems to work well. The app will send you a pdf file showing the heart trace which is pretty cool. The brilliant touch screen is comparable to Versa 2 as was the user friendliness of the touch screen menus. The touch screen menus are much more intuitive then the push button Garmin my kids gave me. And also less configurable. After 14 days I returned the watch for two significant reasons. First the built in GPS was way off on elevation. A flat land bike ride would result in 2800 feet of elevation gain. The Sense GPS also dropped more frequently than it should while other apps (Strava, Map My Run, Versa 2 thru Phone) did not drop. The second draw back was the battery life. The Sense battery life was about half of the Versa 2 and could barely get to 3 days. I tried the published recipes for increasing battery life and did not get any notable improvements.

The display case will randomly pop off and need to be glued back on with silicone, which is my only real complaint. Not as great as other smart watches but a better price for what you need.

I have been a fan of Fitbit since the Blaze model and later adopted the Ionic and have used its fitness features to successfully help for health and fitness levels the past few years. My Ionic recently died and thought the timing of the Sense and Versa 3 release were perfect since both had advertised on-board GPS so I didn't have to carry my phone with me on runs. While its true it does have built-in GPS, Fitbit neglected to mention that they removed the ability to store your own music on the device like you could with the Ionic and Versa 2. To download music you have to purchase a separate premium subscription to Deezer or Pandora (about $10/mo). I just don't feel like springing an additional $120 annually for the ability to store music when I had it for free on prior Fitbits. Without the ability to play my own onboard music , I'm stuck carrying my phone again on runs which defeats the point of the onboard GPS for me. Couple that with already paying for an annual premium Fitbit membership to get my full health metrics at $80 and further paying a $100 bucks for extra health sensing monitors which at this time are not fully fleshed out based on my testing make this version of the Fitbit not nearly worth the cost of what you are getting. Maybe down the line if they do firmware updates to address the music downloading and flesh out the stress and temperature metrics scoring to something that is useful I would reconsider, but not at this time. It is a shame as this watch is nice in many respects and has much of the same features I know and love but my advice if you want to stay in the Fitbit ecosystem, go with the Fitbit Charge 4 at half the cost but for me with so many other viable health and smart watch competitors to choose from I am going to test my luck elsewhere.

I love the look & feel, but I am already having some issues with charging & error saying "unlock phone" when it's already unlocked. Unfortunately, I have had these issues over time with most Fitbits. This is only a month in though.

Does what you would hope it would do. Captures exercise, sleep, etc. A little finicky sometimes. Good cross between fitbit and smart watch.

I like the Fitbit watch. It's a good value for the money. So far it's been easy to use. I'm learning more details about the watch everyday. My only problem is I can't seem to change the temperature from Celsius to Fahrenheit but other than that, it's working well. I don't need the sleep feature on the face as much as the calories burned but I know where to search for that information when I want to see it but unfortunately, that's usually after my workout. I'm also going to order a leather band. Not a friend of the rubber watch bands.