Customer Ratings & Reviews

I’ve had a Fitbit since the very first one. The Fitbit Sense has quite a few notable fitness trackers built-in. I find I’m using it more than any other I’ve owned. The display is clear, fairly easy to navigate, and with the Fitbit app I’m able to track my progress fairly easily. I have yet to use the built-in coach feature on the Fitbit Sense, but will be doing that soon. I tested the GPS against a friends Garman and they only differed by a couple 100th of a mile. Where I live, the GPS connects quickly and I haven’t had a drop when I am outside. The biggest area for improvement that I see, is an effective API with Apple. The Fitbit Sense well apparently allow you some smart watch features with an android device, but Fitbit and Apple’s long-term lack of communication causes problems for those of us with iPhones. I’m not fond of large watches on my wrist, and was apprehensive about this one. However, even though it is larger than I would like, it’s light and comfortable. It doesn’t bother me when I sleep, which the Apple Watch used to. The battery life lasts about two days when I use the GPS for my 5 mile walks. I might be able to get about three out of it, but I charge it while I’m sitting down and working. Overall, I’m happy with the features and will continue to use this watch.

the Fitbit Sense is a solid choice for individuals who prioritize health and wellness tracking. Its comprehensive sensor suite, ECG capability, and sleep tracking features set it apart in the fitness tracking market. Price is affordable and However, its less extensive app ecosystem may be drawbacks for those looking for a more versatile smartwatch experience.

I really like the watch! I bought it for the stress management technology that is built in because i am a full-time student. It helps me stay on top of my health and stress. The watch face is a little larger than I expected, but I have really small wrists so it's hard to find watches that appear small. Great color too! I got the soft gold band and it makes every outfit look a little more classy. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may receive nominal compensation.

Good watch, it lacks all the bells and whistles of Samsung Galaxy 5 watch or Google pixel watch, but it's fine for me: 6 day battery life! -- can answer calls on watch! -- gives my daily step count! -- comfortable and nice bright display -- loads of health apps. It works perfectly with my Android phone.

I received this watch for Mother’s Day, I love the way it tells me to move and also tracks my sleep. This watch has been really helpful towards getting me up and moving!

I'm enjoying my new Sense. I'm still learning all the functionality of the watch but i like band and the face of the watch. My favorite part is the voice response to text messages. I would suggest this Fitbit to family and friends.

So far heart rate is pretty accurate. It will occasionally be off and I’ll have to clean it readjust. It has the most accurate heart rate out of the 5 watches I’ve tried in 6 weeks. Good battery life- last 4-5 days for me. Only thing I don’t like is screen is real sensitive. While taking shower the water will make the screen go crazy. Overall good and keeping it

Great all around smart watch and fitness tracker. In regards to Fitness tracking I find the Fitbit app to be easier to use and informative over other brands. GPS is accurate, battery life is good, 2-3 days on a charge depending on how heavy of use. Has a speaker so you can answer calls. Only complaints the screen wake up could be better especially when in an activity, I flick my wrist several times before I can check current stats, etc. Another minor thing is the watch faces are not as customizable as other brands

I’ve own 3 Fitbit watches - the sense is by far the best watch. The large face is easy to read and the colors are bright

So far much better features that my Versa 2. I like the ability to add my heart rate and body temp. I like the different apps I can put on here as well. The only thing I have problems with is the band. For some reason, it makes my skin itch.

The watch looks good. Sleep tracking, ECG, SPO2, Heart rate works well. The weather app doesn't work and needs mobile app to sync everytime. Clock face had bugs initially, works well now after removing and adding back fitbit device to the app

This is my 3rd Fitbit. I got this one as an early b/d present. I wasn't sure if i was going to like the large square-ish style - but I love it now. It has more features and I am a bit of a 70+ y/o techie, so the more gadgets and features the better. I also like the different clock-faces. Only drawback I'm finding is the battery life isnt as good as I'd like. The first charge lasted about 8 days, but now that i use more features, it's more like every 2-3 days per charge.

I like this , to me is was difficult to use at first but once you get used to it then it was fine. I like the new added features . So far happy with my purchase

Great for heart rate, sleeptime and calories. Only thing that kept it from being 5 stars is the watch counts steps while I'm driving. Counted 15k steps on a 7 hr road trip.

Love my fitbit! Has amazing battery life, app keeps me in check and so easy to chnage bands that I chnage them daily.

Love my new Sense Fitbit, keeps me on track with my health regiment. Would definitely recommend to my friends

Nice watch!!! Good feel. I liked the basic screen that came on the watch, however, if you track sleep the basic screen comes up short. It does not display battery life, and we all know those batteries need charging.

I love this health watch because it has everything I need plus simple and elegant.

First, the reviews posted the first day or two of this being released are irresponsible - you could not have given this watch a chance as most of the new stuff takes 3 days to even start recording and longer to get a sense of how to use it. For me, I previously used the first Versa but was 99% sure I was going to the Apple Watch 6 since they were adding sleep tracking. When the Apple Watch released and the battery was left unchanged at 18 hrs, I flipped back and forth for days on it vs. this watch, the early reviews on the Sense really worried me, but finally decided to go with the Sense and thought "hey, I have 45 days to return it." Here are my thoughts: The reviews really hit this watch on a few things that really concerned me: - Heart rate tracking inaccuracy - I immediately updated this to the new firmware when I set it up and have not seen issues with the HR tracking. I have compared to a heart rate strap and have only seen 2-3 bpm differences, but nowhere near some of the reviews. Given Fitbit changed the HR sensor, I can believe they had a firmware issue with it over they delivered a flawed sensor (they would have tested this given it was a major change). I trust many of the reviewers and that there was an issue, I am just not seeing it on this firmware. - OS lag - The Sense is more responsive than the Versa 1 I came from. Is it as zippy as the Apple Watch OS? No. But, I will take the ~4 days of battery with a little lag over 18 hrs and a super fast OS. The OS has been fine IMO. - Removal of the button - This one I kinda agree with. I am not having any real issues with the "button" on the Sense, it takes some getting used to, but I would absolutely prefer the old physical button as it never had an issue. - SpO2 tracking - This one I agree with. I like the Fitbit SpO2 watchface and use it but it is silly that you must use that watch face to get SpO2 readings. Other complaints that this only tracks at night and not on demand - that may be an issue for some, but I am fine with just a daily reading as how often do you need real-time readings? - Not knowing what to do with the health info - I kinda get this complaint also, but I have to say I really like what the Sense does. Could it be better? Sure. Do you need Premium? No, you don't NEED it, but the watch is probably better with it. I really like heart rate variability, breathing rate, and the EDA sensor (although it may be more for forcing me to take time to do guided breathing as opposed to the actual numbers you get back). Skin temperature tracking I am not totally sure what to do with. Stress management score is a bit murky on how it is calculated but I like that they are aggregating data and simplifying an interpretation of it instead of needing to make your own judgment on sleep + resting heart rate + stress, etc. - My only other small complaint is the new band. It is ok, but I much prefer the old sport band with the latch and hope third-parties make one for the Sense. This one is a bit clumsier to get on and off and I just worry we will be back to the band lasting 6-9 months before something breaks on it like the early Fitbits. - And for battery, they say 6 days, I do NOT use always on display and have not tested the Sense to run it all the way down, but it seems to be dropping a bit over 20% a day, so I would say the battery is 4+ days which is exactly what I got on the Versa 1.

Watch is great. Easy to see even in daylight. My old charge 2 was Impossible to see in daylight. My only problem is the plastic band. So far I have not found a reasonable leather band to replace it. Battery life is good and like my old charge 2 it syncs well with my phone. I also like the phone finder.