Customer Ratings & Reviews
- Model:
- FFHT2022AB
- SKU:
- 6578033
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the compact size of the 20.0 Cu. Ft. Top Freezer Refrigerator as a great fit for smaller households or individuals. They appreciate its user-friendly design, making it easy for seniors to use.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a secondary unit to be kept in my garage. It’s been great. Keeps everything cold just as needed. Great price.
I would recommend this to a friendRefrigerator damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was damaged upon delivery see pictures attached
I would recommend this to a friend- Cons mentioned:Burnt marks
Frigidaire refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Frigidaire brand refrigerator from Best Buy Best Buy is great nothing against them for Frigidaire has given me so much trouble not replacing a bad second refrigerator that they gave me I have photos of corrosion burnt marks on the back as if it was serviced before that is what one of the service technicians said I've had a total of four Representatives here to look at my refrigerator it's supposed to be brand new they keep sending technicians to check it out saying things like oh that was just sloppy manufacturers Department work I do not recommend Frigidaire brand sorry I heard LG is the best
No, I would not recommend this to a friend - Cons mentioned:Delivery, Misinformation
Good product, lying salesman.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge, but the salesman, Liviston lied when he said the delivery guys could not move the handle from the left to the right side. He said it had to be done at the factory, and charged us an extra $70 to have the handles moved, and it also delayed the delivery date. Fridge arrived with the handle on the left, and the delivery guys moved it to the right, no problem. I hate being lied to. I think you should refund our $70. It makes us want to go elsewhere for our appliances.
I would recommend this to a friend - Cons mentioned:Delivery
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very noisy when the compressor runs and the delivery was an absolute nightmare. They delivered to my old address the 1st time so it got rescheduled to the new address a week later and they barely wanted to even haul the fridge into my kitchen, they wanted to leave it in my driveway! They left all the stickers and plastic wrap on it. What ever happen to best buy customer service?????
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Cons mentioned:Cooling issues
Warranty means no refrigerator for over a month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator stopped cooling 6 months after purchase. Since it has a manufacturer's warranty, I am forced to go through Frigidaire for resolution before my Best Buy protection plan goes into effect. Frigidaire's process has been to send a repair person out 4 times and the refrigerator keeps breaking down. After a month of this very frustrating process, Frigidaire now says they need to send another repair person out for a second opinion before deciding to do a replacement.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, KarenM! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Although this is an unusual occurrence for a newly purchased unit, please know that we are basing the replacement eligibility during the 1st year of ownership. The manufacturer warranty will continue to offer repair or replacement if the unit is deemed unrepairable within the warranty period.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any other specific assistance needed, feel free to reconnect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
- Pros mentioned:Adjustable shelves, Top freezer
Decent refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, compact size is good, the bottom shelf is so close to floor, it's not easy for older people, I don't use it if it can be avoided
I would recommend this to a friend Would probably get something else.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is really 3.5 stars. I wish I had seen this in person because it is a tad bit smaller than I wanted. I was slightly irritated because I clearly expressed to the salesperson that I wanted the model with the icemaker and it did not have an icemaker. Also, 5 months into me owning it, it died. Luckily still under manufacturer's warranty so they came out to fix it, but it took a week.
No, I would not recommend this to a friend- Cons mentioned:Defective, Delivery
Bad Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three attempts, decided to upgrade to a different refrigerator since this model was defective. Both doors were scraping and scratching against each other. It took a whole month before the final refrigerator was delivered.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you've had a less than stellar experience with your new refrigerator, Alma. We want our customers to have a flawless experience with us so if there is additional assistance you may need, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in black. Very attractive and no finger marks on the shine!
I would recommend this to a friend- Pros mentioned:Good size
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 95 old mom is very happy with her new refrigerator its smaller and easy to use.
I would recommend this to a friend Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I do worry a bit about the sturdiness of the shelves.
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this fridge in our garage. Works fine however everytime you close the refrigerator door the freezer door pops open.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Klus! We appreciate your feedback and thank you for reaching out to us. A "garage-ready" top-freezer refrigerator is designed to operate effectively in environments where temperatures can fluctuate more widely, such as garages, basements, or other areas with less consistent ambient temperatures. We can understand your disappointment, and we will work hard to improve your future exposure to our brand and products. We seem to have a great chance to improve your experience with us, and we would be happy to see how we may be able to assist with this concern regarding your top-freezer refrigerator door gasket sealing issue. At your convenience, connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to lend a helping hand by taking a closer look at your concerns. ~Juan
Chilling
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator good quality and a reasonable price
I would recommend this to a friendNew one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this one I thought it was going to be smaller in the inside but it has way more room then I thought I love the space and the set up
I would recommend this to a friend- Pros mentioned:Good size
Cool fruits
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working:))))) Nice cool and good size for family
I would recommend this to a friend - Cons mentioned:Cooling issues
Don’t buy. Stopped cooling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 8 months. I would not buy this again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
My First purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize the height of refrigerator. It’s short
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for leaving a review! Our tallest top-freezer refrigerator is 66 15/16" in height and the model FFHT2022AW which you are referring to is 65 7/8" in height. Top-freezer refrigerators are generally not as tall as other types, such as French door or side-by-side models, primarily due to their design and functionality. They prioritize a compact and efficient layout, making them well-suited for smaller kitchens or spaces where height may be limited. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Function and beauty.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to replace a old refrigerator that did not match my new Frigidaire stove looks beautiful works great.
I would recommend this to a friend- Pros mentioned:Recommendation
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge it was a great purchase i highly recommend it
I would recommend this to a friend