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Customer Ratings & Reviews

Your price for this item is $1,749.99
The comparable value price is $2,699.99

Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Door alignment, Installation issues

    Rated 2 out of 5 stars

    Buyers remorse soon after purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m coming up to a year following my purchase and I wished for so many great things for this fridge that never appeared. I thought I did my research on this fridge but maybe there weren’t many reviews and I purchased based on the name and reputation. Some parts were the installation and the others were just the unit itself. After what seemed like forever to get installed, I was left with plastic still left in all the rubber molding parts and still have not been able to remove it. Doors are uneven and sometimes freezer does not shut properly so I am left with totally frosted food. One thing I just realized almost a year later after getting reminders to replace the air filter and once i finally found where the filter should be replaced - no air filter was EVER placed during installation. Urrgghh!! Also, water is now leaking on the water dispenser and the water tray is showing condensation. So disappointing. Now i have to keep a cup under the dispenser to catch water from running on the floor. And finally…. The interior space doesn’t allow for much storage - thank goodness i have a second deep freezer because this seems built for a college dorm!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, akaglld85! We're sad to hear that your refrigerator didn't perform as expected. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Pros mentioned:
    Looks nice

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It looks really nice in our newly remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Careful delivery, Quality

    Rated 5 out of 5 stars

    Nice Ice Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, nice looking box. Careful delivery team.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Faulty flap

    Rated 2 out of 5 stars

    Defective door

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's generally a nice refrigerator. The left door doesn't always close. Worse, it feels like it closes. There's a flap on the inside that doesn't catch the track to close the door all the way (seal). I think the door is maybe too low. I don't know if this is an installation problem or a manufacturer problem. I'm past my return window with BB so I don't really know what to do about it. It's very frustrating.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, ThomasL! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, other wise its a refridgerator doing what its meant to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Also, the delivery men were courteous and professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire Counter Depth. Nice fridge. Have had it a couple of months. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Ice and water in door are very handy. Controls are easy to use. Lots of shelves and can adjust them to our needs. Best Buy was helpful finding the exact one we wanted and the delivery guys were nice.

    I would recommend this to a friend
  • Pros mentioned:
    Matches appliances

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. It goes with all the appliances that we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRENCH FRIDGE TO THE RESCUE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED TO REPLACE FRIDGE IN AN RV. PERFECT FIT. CUSTOMER WAS THRILLED.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Worst purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst fridge I ever bought. Cooling stopped 30 days after installation and service has not been able to determine the problem after 30th.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Osborne, we are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! Kindly, Ciara Frigidaire

  • Cons mentioned:
    Frequent service calls

    Rated 1 out of 5 stars

    JUNK!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 service calls and its not even a year old yet. Stay away from this junk of a fridge if you enjoy your sanity.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Good day! We're sad to hear that the refrigerator didn't match your expectations, and we appreciate you taking the time to share your feedback with us. This is not the ownership experience we would want for you, and we can understand your disappointment. We absolutely want to make sure we're taking the right steps to resolve this for you. Please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire