Customer Ratings & Reviews

Purchased this after my 3 year old LG fridge died and was recommended to buy this brand. Due to availability and sizing requirements, this was one of the few I could actually choose from. I've only had it for 4 days, but I am considering returning it. It appears to freeze and cool food just fine, but is absurdly loud. When the repairman came for my original fridge, he noted that he could hear the compressor (which was busted) just from walking into the house. This fridge can easily be heard in every room of my home, I have had to close my bedroom door at night to try and block it out. When watching a movie in the living room (adjacent to kitchen), I needed to nearly double the usual volume the TV is at just to try and drown it out and hear dialog over it. Frigidaire support appears to state that it will quiet down once it reaches the set temperature (which if it hasn't by now is another problem), but it honestly seems to have just gotten louder over the last two days. It doesn't necessarily sound like something is broken, it's just an ever-present loud drone, like a large box fan set on high. It doesn't even stop when the doors are opened like one might expect. It should also be noted that in the Q&A on the product page Frigidaire support states that the dispensed water is chilled, but it is in fact not, as confirmed by the user manual. There is a hidden follow-up answer in the Q&A from Frigidaire stating that it does not chill the water, but I did not see that until after delivery. I will give it a few more days, but if it doesn't quiet down (even if it's just for periods of time), then it will be returned. There is no reason why a functional fridge should be running the fan/compressor 24/7.

The first fridge I received came with a defect as the water/ice would not come through. I was concerned because it was EXTREMELY loud however I trusted previous reviews and knew it was the fridge I received. Best Buy replaced the ridge and my new one (same model) is quiet, working as expected! No new complaints!

I absolutely love this counter depth fridge! I wanted a smaller side by side and this is perfect for me. It’s well made and even ice maker is quiet. Stainless steel doors are fingerprint resistant too! If you’re looking for smaller, counter depth fridge this is for you!

I always thought people who got really excited about appliances needed a life. I've gotta say, either I need a life or this is one awesome refrigerator. The LED lights turn on gradually as you open the door, like a luxury car, the refrigerator doesn't run with the door open, conserving energy, it's roomy inside and beautiful inside. So far, I am completely satisfied. Best of all, it fit the space I had for it as if they were made for each other. I'm a bit embarrassed to admit, I actually hugged it, but only like twice.

First one BB delivered had circular holes on the backside covered with blue tape (obvious defect in the manufacturing process in Mexico) The delivery crew failed to run water thru dispenser to test their handy work, and the first time we tried it flooded underneath the fridge. The replacement also had circular holes on the back with blue tape as well as a big dent on the side cabinet. The delivery crew spotted it and took picture and said for me to contact BB and they will give a discount, and BB did. The quality of Frigidaire is NOT what is was in years past and I do not recommend.

I’ve had this refrigerator for 3 months and the freezer has broken down 3 times. This has been one of the worst purchases of my life. Since it first broke down 20 days after it was delivered, we were outside of Best Buy’s 15-day return policy, so we had to go through Frigidaire’s customer support to try and get help… which has been a horrible process of waiting on hold, having scripts read to me and taking time off work on 3 different occasions for a local repair company to come out and get it patched up. I have lost all faith in this product. Luckily I didn’t lose a freezers worth of food 3 times – I know that’s not covered under their manufacturer warranty. I feel utterly helpless and like I’m stuck in a constant loop of dealing with this. I guess the only redeeming quality of this product is the "HI" temp warning that alerts you WHEN (not if) your freezer is going out so if you’re lucky enough to be home when it happens you can try and save your food. Oh... another heads up to people, be very careful removing the protective film from the shelves and drawers. The protective film peeled off the silver finish on the edges.

Love it. Is not to small or to big is perfect for my kitchen.

Works great, easy to setup & has plenty of space inside! The digital panel is easy to use & setup temperature to your liking!

Received damaged. Corner was smashed and pin inoperable. Most of the plastic interior pieces are shattered as a result of the impact. Customer service was a joke at all levels. Doors won't open and definitely won't close. Buyer beware. This was part of a remodel where all appliances were Frigidaire/Best Buy so I'm completely disappointed in the brand and their customer loyalty from both Best Buy and Frigidaire.

Excellent refrigerator. Love being able to get water, ice or crushed ice by just tapping. The salad crispers work as listed which is unbelievable. My salad and vegetables stay fresh at least a week more than standard ones. A masterpiece of workmanship. Plus, through Geek Squad, they hauled my old fridge and set up my new one in about 45 minutes. No stress.

This was an upgrade compared to an old Frigidaire side by side. Better shelving and easier to use controls. Only issue is the same that other consumers have noted, i.e. the design of the lower pullout drawers. The drawer edge slides against the inner door. No scratching, but you have to ensure door is fully open to open the drawer.

Sleek, cute, simple however you describe it, it’s just perfect! The counter fit makes it look good with the furnace and not look too bulky.

Excellen purchase. Buy it immediately excellent...

Good features but difficult to level so that the doors align. Never got it quite right with my basement floor not being very level. If your floor is perfectly level you may not have a problem. It worked well, but the installers didn't tighten the water line properly and had a small leak at the connection. I exchanged it for a more expensive 3-door model.

I like everything about the frig except for the crisper and freezer drawers. Seam a little small. Has nice lighting, a lot of shelf space. The in door water and ice is big enough for large bottles. Ice maker is inside of freezer and not in door. Never get a frig with ice maker in the door, our old Whirlpool was a big mistake and only lasted 5 years before compressor went out. Handles are black stainless and not regular stainless which is nice touch.

This refrigerator is a perfect size for our space- but with that comes smaller storage space on the inside. So I can’t really complain about that However, it does have a few flaws. One handle had a deep scratch when we unboxed it. Not a big deal because it was replaced right away. Now after only 2 months of use we have a clicking noise every time we open and close the refrigerator door. It’s almost like the metal is very cheap at the bracket. We are hoping to have the bracket replaced. Next, the water from the dispenser is not very cold. We can’t figure that one out since the water comes through the freezer.

We looked at several fridges. Best Buy had the best prices. We went with a Frigidaire, but when it arrived, It had quite a few defects to it. Best Buy said not a problem. We will get you a new one within a week. This gave us some time to regroup. We went back out and looked at Samsung and found the reviews to be very good and found some videos online where Samsung has really improved. So we decided to go with it and have been happy ever since we love the pitcher inside the door That fills up automatically with cold water. We also like the option of having pellet ice or large cube ice readily available. the doors Do not show fingerprints As much. The door panels can also be interchanged with other colors Only complaint is the fridge has a filter, but the water filter does not provide a better rating for parts per million. The tapwater coming out of the sink was the same as the filtered water coming out of the fridge. We will look to get a filtered system under the sink that will run to the fridge.

I’ve always purchased Frigidaire refrigerator because they rarely have issues and they’re priced reasonably. I thought I would loose space going from a standard depth to counter depth but this refrigerator has a ton of space on the inside. I actually think it’s bigger and it looks great in my kitchen. Great purchase for the cost.

Beautiful fridge with ample storage. I've only had it for a few months, so we'll see. I would give 5 stars, but the icemaker is a bit noisy.

After reading through lots of reviews, we decided to go with this split door fridgidaire. The overall look and feel of this particular model fits right with our new stainless steel theme in the kitchen and fit right into the existing space. I would recommend reading the measurements of any fridge clearly before purchasing because we almost made a mistake with this one. Space is abundant on both the fridge and freezer side. The water dispenser puts out room temp water and not cold but it’s not a big deal because if you want cold, you can easily just select on the touch buttons for some ice to come out before the water. Overall a decent buy. Delivery and installation was smooth through total tech which I highly recommend when purchasing appliances.