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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,199.99

Customer reviews

Rating 3.3 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and I am loving the 2 ice makers! It was a perfect addition in time for holidays with family.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Ice production

    Rated 1 out of 5 stars

    Useless ICE Makers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual ice makers are useless. This fridge makes less ice than my old one. The bottom ice machine makes 1# of ice each day. A Frigidaire tech just left my house, did nothing, said it made ice and there's nothing she could do. They didn't test water pressure or anything. Don't buy it

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

      Best Regards 

      -Christian Frigidaire

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    TERRIBLE DELIVERY SERVICE...if you can even get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this purchase zero if possible. I am STILL WAITING for my refrigerator from my 7/31/24 purchase. They keep delaying and rescheduling the delivery. I have never in my life encountered this kind of terrible service. I do have a refrigerator that was delivered last month, but is damaged and have been promised a new one "right away", which has already had a "reschedule for delivery". I don't know if this will ever be resolved, and in the meantime they have my money. Best Buy does not care about their customer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention. We're truly sorry to hear about the ongoing issues with your refrigerator order and the delays you've faced. We understand how frustrating this must be, especially when you've already been dealing with a damaged unit. Your experience is certainly not the level of service we aim to provide.

      We encourage you to reach out to Best Buy directly for any updates regarding your delivery and to express your concerns. They should be able to provide you with the latest information and assist you in resolving this matter. Thank you for your patience, and we hope this situation gets resolved for you soon. -Yhano Frigidaire

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional setup and great price point. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Works well. Lots of ice. Freezer drawer is enormous and needs to be well organized or can't find anything.

    I would recommend this to a friend
  • Cons mentioned:
    Broken

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful ,this the second refrigerator that I received d it’s broken, Best Buy is not helping much during this process

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, MariaJ! We regret that your experience did not meet your expectations. Although this is an unusual occurrence, for any concerns pertaining to installation or delivery, we recommend connecting with your local BestBuy specialist directly.
      Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam Frigidaire

  • Pros mentioned:
    Beautiful appearance

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful in appearance and great features nice ice maker

    I would recommend this to a friend