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Customer reviews

Rating 4.8 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, producing beautiful pictures, and the ease of use, making it perfect for beginners. Many appreciate the camera's compact size and lightweight design, ideal for travel. The film simulation options are also a popular feature, allowing for creative image control. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is amazing, I love how the photos turned out. However, the purchasing experience was horrible. I ordered it for pickup and I saw that my order arrived at the store through the tracking it provided me. But after a few days, it still says preparing for pickup. I livechatted with customer service and they told me that the order is at the store and just go to the store to have them take a look. I went to the store and asked about my order, but the worker came back and told me that my order was stolen and it came in a empty box. He told me to email online support because the store cannot reorder the product. But they didn't think to even inform me about the situation? Had I not go to the store and ask I would never even know what happened. I then went online and chatted with online support and told them about the situation. But guess what? They told me there's nothing they can do and the store is supposed to order it. They kept telling me to go back to the store while the store told me to contact support. No one was helping me and resolving the issue and no one could cancel the order or reorder the order. I ended up ordering the camera again to receive the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fujifilm xt30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but kinda hard to use. Not for beginner camera,

    No, I would not recommend this to a friend