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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the dezlCam 785 LMT-S's built-in dash cam, which provides clear video recordings. However, some users find the device expensive and experience issues with GPS accuracy and route planning, reporting instances of inefficient routes and difficulty locating addresses. The GPS functionality has received particularly negative feedback. Several customers reported problems with the GPS's reliability and its failure to find optimal routes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Cons mentioned:
    Route accuracy

    Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a month, it’s very user friendly, accurate majority of the time but doesn’t pick the most efficient route, the picture is great but the camera is fair, It’s well worth the money & I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam

    Rated 5 out of 5 stars

    Truck GPS that fills the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does just what I want it to, perfectly. Truck based GPS for route selection, that displays trip info any way you can decide to tailor it. Vehicle dimension, weight, and cargo specific functions all work like you want them to. It links to your smartphone by Bluetooth to provide info on traffic, weather, and road closure and suggest route modifications as they occur. You can create your own location files for groups that you use regularly. Single location or trips with multiple stops are possible. Dash cam records clear video for those times when you need it. All in a voice controlled unit that is a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drivers Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you look for in a quality GPS and a camera/video recorder too. Great clarity even at night, with the color and the larger screen than I was used to, it really pops out the detail. Best upgrade I've made in a while. So I'm almost glad I accidentally ran over my previous original DezlCam because this one blows it away in everyway. Mostly the larger screen gives you the totally higher pixel and frames per second playback of incidents caught while recording in the background while navigating crazy traffic. A variety of options for setup to personalize your screen with the information you use most, including my favorite, being connected to your phone via wi-fi/apps for weather, and browser to search the internet and a pile of other real time info connections. Use mine about 10 hours every night and love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GPS ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best GPS I have ever bought. It does everything that I need and comes with a built Dash Cam.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for trucks but little bulky and expensive

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    dash cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device it works well the dash cam also does a good job the line crossing warning is surprise me a nice extra, a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re needing a large screen GPS, and would appreciate frontal impact and side drift notifications, you’ll like this Garmin unit. And don’t think it’s just for the Big Rigs. It’s not. There are settings for your tractor/trailer rig that will help you navigate restricted roads and low clearances, but there are also other settings, including for your personal car or pick-up. It’s a great unit, and I highly recommend it to all drivers. This one has it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DezlCam 785 MyGuy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DezlCam785 is truckers dream. Gets you to where you need to be. It’s hard running to places you don’t know but this device does the job 90% of the time. I say this because it is a machine and as you know machine are designed to fail at times. Most truckers know shippers addresses and dock locations can be in two different places. Having to back 70ft of the truck off the main road into a hole isn’t always a piece of cake so it come in handy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay first off I love Garmin the construction of the CPS is great but it does have the dashcam and for some reason it would constantly restart I did all the updates i talked to Garmin I ended up buying from Best Buy the same model that did not have the dash cam which is about a $400 unit and I absolutely love it so go to do the step down to be absolutely happy do not get this product in my opinion

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We have recently released a software update to resolve the random shut downs. This model can easily be updated using the built-in Wi-Fi. This Garmin FAQ page provides all the details to update via Wi-fi:  https://support.garmin.com/en-US/?productID=589643&topicTag=region_wifi

      If you continue experiencing shut downs, Garmin Customer Care would be happy to offer additional assistance. You can find our contact information listed here: www.garmin.com/support. Again, thank you so much for your review. Garmin

  • Rated 3 out of 5 stars

    Check full model number-letter listing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the Garmin 785 for RV use and pre-loaded with RV park destinations. This model 785 was for commercial semi-truck use and did not fit my needs. Be careful of what the letters are after the model number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gps. It helped me out of a lot of jams as a truck driver. When all failed, this amazing equipment saved the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for truck drivers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great GPS for my guy. His one complaint is that the camera could be better. The quality isn't so great, so he's using a separate dash cam. Other than that, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestGPS ON THE MARKET GARMIN785

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in GPS.top of the line.cant stop useing.and all the extra safety features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only complaint is I was not offered a extended warranty. I wasn’t thinking about it at the time of purchase. Really wish it was suggested. Best Buy has great warranties. Reason for 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my OTR truck driving job. Made things a lot easier. Do the updated before you get on the road because it takes about an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very good service and I liked the product very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it can't say nothing bad about it. Tells and sowes you in 3D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and wonderful customer service relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gps dash cam biult in looks sharp would recomend

    I would recommend this to a friend
  • Cons mentioned:
    Route accuracy

    Rated 1 out of 5 stars

    I returned not good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it after trying several trips . Very user unfriendly. Take you to routes which you dont have to go . I was in Atlanta on a highway going to Alabama it keeps telling me to take exit and take local route and keep saying not a truck route but I see all big semi trucks passing me by it was a highway a freeway which is a truck route . Once it told me to go local 15 miles to my destination thank God I had my Google maps on my phone and it helped me to keep me on highway and reached 45 mins earlier the this gps without any problems . Finally after trying so manytimes I gave up and returned.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Garmin