Customer Ratings & Reviews

We bought this new electric cooktop on Nov 2024 from bestbuy.com. Its installation can only scheduled at Thanksgiving Eve. It was more unfortunate that the cooktop is a defect. One of four burners does not work. The technicians said we can use this defect electric cooktop and request a replacement on-line. We are not sure if it is safe to use a defect electric appliance, but we had no choice While waiting for a replacement. We also called Best Buy for scheduling replacement. The available date for re-installment is between 7am-7pm about a week later. We took a whole day off and waited for the technicians till 8:30 pm, there was no technician showed up even gave us a call for an update. Finally, we called Best Buy Rep and were told that no one would come as it was too late. We were asked to request an installation via online again next day. It was disappointing that a new cooktop needs 3 times of installment. The 3rd installation was scheduled more than 2 weeks later. During this period, two of four burners are completely out off work. What a disaster! We had many good experience with GE products as their quality and reliability are generally very good, thus we had purchased many GE appliances without any problems nor defects, even our previous GE cooktop worked well for almost 20 years. But this GE product does meet our expectation. It is so disappointing to have such a experience during holiday season.

Exactly what I wanted and a great price!! I have been waiting for a great deal. Waiting paid off.

Is it easy to install? Fits, looks and works great as well. This is the second one I bought. The first one was perfectly fine, however, the circle in the top versus where the heating element was aligned was slightly off. Poor quality. The second one seems to be much better.

Just bought & installed on Saturday, then found to be a defect, one of four burner does not work :( Bestbuy says I can return it but... it's already attached on my countertop. what the.... Tried to contact GE if they can repair, then found they don't answer calls during weekend. Their online schedule shows the earlier repair service would be available after 2 weeks.... what a disaster!!! The other 3 burners are working so I guess I will have to wait 2 weeks to use it as it should be used. I like the color and the design.... but I do not like the service availability.

Overall I like the cooktop. It heats evenly with no cold spots. I love the power boil function. That really is a great feature. The only reason I gave it 4 ( should be 4 1/2) stars is because it is difficult to keep clean. Just make sure to get the correct cleaning products and use a soft cleaning cloth. The knobs do come off easily for cleaning. All in all this cooktop makes a nice addition to our kitchen and make it look more up to date.

It's not a terrible cooktop for the $. That said there is not a lot of temperatures control. You have tur turn it way up to get any heat. So its either hot or warm. I repaced a very similar GE cooktop wich did not have this issue.

Cooktop is just big enough for cooking needs. Doesn't take lots of countertop space. Great sale price.

Good price and excellent customer service. Best buy have a variety of tv to pick from and quality

The radiant cook top was exactly as described and fit perfectly in the granite counter top of a much older cooktop that had been cracked (it was over 22 years old). The new cooktop works great. Service was great, nice people to deal with.

Love my new GE cooktop . Burners heat up quickly & evenly . Only complaint is the black top, shows smudges & streaks . It’s hard to keep it smudge free ! I have to clean with glass top stove cleaner, often !

This cooktop replaces our older, different brand one that cracked recently after use. This new one works great and the extra features are helpful too. I choose white because it goes with our kitchen appliances and doesn't show scratches.

GE cooktop is great! i can tell my new appliance will be great because my old one is old

Clean look, easy to clean. Needed an extra piece to fix existing opening.

This stove has a really nice look, works efficiently, and was priced right.

Very nice cooktop. Works great and easy to use. Thank you Best Buy team!

Very elegant but definitely needs daily care. I am happy with the product.

It has exact measurements, it is perfect!!! happy with the purchase

Made it almost two months and one of the burners went out. Tried to contact GE and they are giving me the runaround. Complete waste of money. The top also scratches very easily.

I purchased this and two of the burners were still on when in the turned off position. Faulty equipment overall. I had to return it and I had new quartz countertops cut just to fit this stove. So im forced to buy another one. Needless to say im very worried about this product

love it have learn to cook all over again. even to clean