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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.3 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 36" Built-In Electric Cooktop's easy-to-clean surface and the warmer feature. The easy-to-clean surface makes it a breeze to maintain, while the warmer feature is a great way to keep food warm until it's ready to be served. However, some customers have experienced issues with the burner, such as the large burner switch malfunctioning and the main burners stopping working after a short period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Cons mentioned:
    Delivery, Knobs

    Rated 5 out of 5 stars

    36" cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a flat top just like this and lasted almost 13 years. Im not so crazy about the knobs cause they are so large but less likely to turn on accidentally vs the flat top. Most of my dissatisfaction came from.the time it took for it to be delivered. It not being delivered on the day it waa supposed to be delivered and no one calling me to say they couldnt make it.

    I would recommend this to a friend
  • Cons mentioned:
    Burner, Design

    Rated 1 out of 5 stars

    VERY UNSAFE DO NOT BUY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero if that was a choice. This is an extremely unsafe appliance. Note that i always go out of my way to buy GE appliances so this was a huge disappointment one of the burners was not working from the beginning , i did not bother to call about it as i was busy . Only two of the burners are any use for cooking , the other three are only for warming . After 1 and half month of use (yes that's right , just 1.5months of use ) the two main burners stopped working. After three service appointments , the two burners worked, by evening one of it stopped working again and there was a smoke coming out . I called again , after two service appointments (3 weeks) the tech finally opened the appliances and the wire was burnt inside the sealed metal housing , it was in contact with the metal housing and completely burnt out. Note that this was not burnt , the first time it was opened and repaired. Is it a defective design? Why would it burn inside, same day after a service appointment? I repeatedly called and said it is a safety concern, but they don't care.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but hard to clean

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cook top is sleek and adds elegance to a kitchen. Tons of compliments on it. Very satisfied with its cooking ability. Boiling is slow, but once you get the hang of transferring from electric coil or gas flame to using a ceramic cook top, cooking is a breeze. I rate it strong in these areas. What I don't like: this one is very difficult to clean. It is not as responsive to cook top cleaners as one would hope. And getting rid of cook top cleaner polish smears takes forever and a day. It is not as easy to buff clean as the instructions imply. That said, it is still easier than cleaning oven pans on a gas or electric coil stove. You will need a scratch pad made for glass cook tops and you will need the scraper made for cook tops. Never let old spills and smears stay on too long. And wipe off as many spills with damp paper towel and dry BEFORE applying polish cleaner. Knobs are very hard to get back shiny. Also, cook top will scratch easily---small annoying marks that are not seen until bright light illuminates, but still. I enjoy it and would not go back to electric coil. I would go to gas, so if you can get one in gas, that is what I would recommend. This one so far, is as good as any electric on the market today. I have only had it in use about 8 months, so bear that in mind. I can not yet comment on durability. If you were to purchase this one, I recommend getting the stainless steel trim. Would be even more beautiful. Mine is black in an all-white kitchen and blends nicely. Just the right size---5 burners is really all you need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Easy short cook stove top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the stovetop cooking well easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Warmer

    Rated 5 out of 5 stars

    Great stovetop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it therefore I love it. It looks nice and was a good value. Seems to cook well and I like the warmer but I read others don't. We are happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Burner

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better performance but the burners are smaller than anticipated. Good price but is hard to clean. The Service is good and gets the job done. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cooktop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is exactly what we were looking for in our new kitchen! Our builder was shocked that we could still fit a drawer below the cooktop because it is such a slim design. We love the arrangement of the burners and the size options they provide. We are able to cook multiple items at a time. We link it so much, we are ordering another for the new house we're building next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best Buy came to my house for onsite first told me which ones would work and said this one was almost perfect fit. It is perfect and fit in my space. Thank you Best Buy and Geek squad for making this easy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Warmer
    Cons mentioned:
    Smaller dimensions

    Rated 3 out of 5 stars

    Decent cooktop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE cooktop was given solid ratings upon review. It is attractive and easy to clean. The burners heat slower than the previous cooktop. The warmer feature is an asset. I have found it particularly useful for heating plates prior to serving hot foods. Unfortunately, the dimensions were smaller than the space available on our countertop, and the product was returned. I recommend having a Best Buy associate measure before installation. Because I chose that option, a return and exchange was easily accomplished.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works amazingly. Super happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Burner, Design

    Rated 3 out of 5 stars

    Design issues with burners on cook top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burners are too close to each other to cook at the same time using bigger pots. The middle burner is too big to use for regular cooking. GE should look at their design. Otherwise, the product is good. We also had a positive experience with the purchase at BestBuy as well as the delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features Wi-Fi camera etc temperature are consistent been using for over 2 years never failed very happy

    I would recommend this to a friend
  • Cons mentioned:
    Burner

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large burner gets hot and can't seem to turn it down. Hard to keep clean by the knobs.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend calling Bodewell our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your cooktop evaluated and repaired as needed. GE_Appliances

  • Rated 5 out of 5 stars

    Nice cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kitchen, beautiful! Works great, no complaints!!!

    I would recommend this to a friend
  • Cons mentioned:
    Burner

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it repaired right off the bat. The large burner switch was bad. The burner stayed on high even when I turned it all the way down to low. The warmer burner doesn’t get very warm either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Love this stovetop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stovetop. Once it finally arrived. the power boil burner works to fast. I do have to use the provided cleaner to get off the food stains but with a little elbow grease it gets clean.

    I would recommend this to a friend
  • Pros mentioned:
    Warmer

    Rated 5 out of 5 stars

    Better than I imagined.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new GE cooktop is better than I imagined. I really like using the dual sized burner. My 12 inch skillet fits perfectly in the middle, while I prepare other dishes on the other burners. The warmer feature is awesome! I will never burn the butter when I am melting it, and it's great for warming up my maple syrup for Saturday morning waffles.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Very nice and sleek look cooktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop was easy to install and looks very nice. So far it’s working as expected and we really like the 5 burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update from a 44 year old island cooktop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah...wonderful stovetop, you brought us into the 21st century. This replaced a 44 year old island cooktop. Do I have to say anything else? It hasn't taken a scratch, does the job, nothing fancy. It does have a quick boil section which is handy. Cleaning isn't bad either The first boil over was easy. We let it dry, used the little razor took and a glass cooktop cleaner and done. You know what works really well to clean these? Magic Erasers. Thank me later! Not expensive, so they don't go on sale, but well worth the money you spend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for someone else. She really likes it.

    I would recommend this to a friend