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Customer Ratings & Reviews

Model:
JGP5036DLBB
SKU:
5958607
Your price for this item is $899.99
The comparable value price is $1,529.99

Customer reviews

Rating 4.7 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention how easy it is to clean this cooktop, with many saying that spills do not get under the burners. The installation process is also praised for being a breeze. Customers also appreciate the cooktop's appearance, with some saying it looks like a higher-end product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Cons mentioned:
    Gas leak, Plastic knobs

    Rated 4 out of 5 stars

    Beautiful stove top

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my gas stove top. Hate that the knobs are plastic and also that the surface scratches easily. The burners are a pain to get clean. Constantly scrubbing them with easyoff and pink stuff to get the black marks off. Other than that love cooking Thanksgiving dinners or any dinners it easy to boil water and move pans around.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that you are overall loving your new GE Appliance cooktop unit. We appreciate your feedback about the knobs and cooktop surface and will pass your comments to our product team so they can take this into consideration moving forward when working on future builds. Dianna@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Great cooktop, installation sucked.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn't get 5 stars is because of the install. they cooktop works great and we like the way it looks. The product itself is great. However the installers didn't use the brackets to secure it to our counter top. It wouldn't have been too bad of an issue but the installers also took the brackets, instruction manual along with the box so I couldn't install it myself. I've tried to have Best Buy come back 2 other times to install it correctly and they keep scheduling the appointment, then the day of the cancel the appointment because they don't have the brackets. At this point its been several months of them not fixing an issue which is disappointing to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Best cooktop, great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a cooktop that was original to our home we just purchased(over 30yrs old). I cook daily and needed something that would be versatile, a great value and also look great. This cooktop cooks PERFECTLY! The flame is consistent, I love the power boil burner-brings water to a boil faster than any cooktop/range I've used. The flame is even all around on all burners, and the ability to change from the smallest simmer to boil is seamless. This is super easy to clean, and I love the raised look of the grates-we've gotten a ton of compliments. Overall, I am more than satisfied with the function, value/price, and look. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Great Gas Cooktop with a good price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was a breeze. The cooktop works as expected. The price was reasonable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 4 out of 5 stars

    36" Gas Rangetop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 33 year old Kitchen-Aid range-top. This seems to be of good quality and if there is a spill it does not get under the burners. The grates are in 3 pieces but sit higher than others from the flame. The grates are seperate and do not hinge like some other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unpretentious, but reliable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old GE Profile Built-In Gas Cooktop that I have had for 25 years with this model. The new Cooktop fit perfectly in the same space, and the installation was simple and quick. This is a good-looking cooktop, because its symmetrically shaped grates, make it look like is all one piece. I have now been using this Cooktop for over a month and noticed that while cooking on large pots not only the heating is more evenly spread but because of it, it heats the food/meal quicker. The space between burners is well designed too, since on our previous cooktop, you couldn't put two large pans next to each other because of the closeness of the burners. We are a family of six with two of them being a "Cook Wanna Be", so this new Cooktop is going to go through heavy-duty use, and just like its predecessor, we're counting on lasting another 25 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Stainless Steel GE Profiles Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new Stainless Steel GE Profiles 5 burner Cooktop to replace our 20 year old one. We are very pleased. It is beautiful and functions as well as it looks. The grills lift up for easy cleaning of the pan area. My wife Loves it and that's what matters most !! I waited until the Memorial Day sale which was a real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best purchase ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stove top works great we should have done this way before we did. installers were so well trained, did job in 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service at the store level was fabulous..!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amaing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Burners are large enough to make anything comfortably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas cook top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new beautiful gas cooktop. I like that it has 2 large, 2 medium and 1 small range. Very powerful and easy to clean. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    What's Cooking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and Simple, Easy Install! Large grates gives ample sace for extra large pots.

    I would recommend this to a friend
  • Cons mentioned:
    Burner color

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cook top The look but The second time I cook the The top round burner 3 of them turn a little black..I call GE and they going to send me new ones

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean
    Cons mentioned:
    Plastic knobs

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, easy to use, and comes with everything ya need. Wish the knobs were metal but oh well I can live with them for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Cook top great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product nothing else great product easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Best cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners are easy to use and clean up. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop! Big enough for all the cooking we do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new and good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed about 2-3 weeks ago, working 100%. If it goes bad I'll post here. We like everything about it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused and upset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very frustrated that back order dates are not accurate. My original purchase was set for installation on 8/31/24. Then I was told, because of back orders, that my install needed to be setup after 9/24/24. So I set up install for 9/28/24. When I called to complain, I was told if I set up my items for store pickup that I could pick up in San Marcos store on 8/24/24 and keep my original install on 8/31. So I agreed to that! Then I received another email to notifying that I had to change my install to after 9/20. Very frustrating! I don’t mind waiting, but I deserve accurate dates when committing to a BestBuy purchase. I will be reaching out to Home Depot for another solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from electric to gas so I was already thrilled. However, I love the way this stove top is made. It gives my kitchen a completely different look. I plan on buying the griddle for it next. I’m so happy about my purchase.

    I would recommend this to a friend