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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 1242 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,242 reviews
  • Pros mentioned:
    Cooling, Installation, Wifi
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great air conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner to replace my wall unit. Installation was fairly simple and air conditioner blows out ice cold air. I love the wifi feature and it also works great with alexa. I was hoping that it would be quieter than my old unit but noise level seems to be about the same. Other than that, I'm very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice AC Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took me and my wife about 15 minutes to install without reading the directions. This is our first smart air conditioner, the app was easy to setup and works well. Ice cold air at 40 degrees coming out of the unit. I set it to auto with the eco on, it turns on and off at around 3 degrees above and below target set temperature. I would buy it again after testing it out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Wifi

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner. I will purchase another one this winter for my downstairs apartment. Easy to install. Strong enough to cool a small apartment. Wi-Fi works. I had trouble setting it up with google home. You may not.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great Ac unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a couple of months now i got it installed at the beginning of this year and it works great .keeps the bedroom cool thru the day on eco mode and i like to change it to cool 67 at night its perfect. I love i can switch the temperature on my phone in the app .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a year ago and fortunately I bought the insurance because it stopped working, it would not turn on anymore. The ac itself cooled down the room sufficiently and I liked that I could set it up with HomeKit. Very easy to install took me at the most 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic AC — Terrible Shield

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this AC, always worked great and honestly was to good sometimes that I would be freezing on 90 degree days. In the end though it was a terrible shield and was impaled by a tree branch during a storm, and so it died with honor being used as a fan for one last night before being buried with full honors.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Does the job, far from perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this unit for about 5 weeks now. The AC cools quickly and effectively, and is better looking that it’s competitors in the same window AC 10k btu category. It’s disappointing that it’s so LOUD on all settings. I’m working from home and I have to shut it off when I’m on Zoom calls because it creates feedback noise people can hear. The vents also don’t do a good job at pointing the air in any particular direction, the air flow is straight forward no matter left/right pointed vents. It also sometimes spits it’s condensation water sideways thru it’s side external vents. It’s was a good price and the value is there, but I wouldn’t buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Don’t think about it. Just buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally saved me this past hot hot Texas summer of 2023. This filled up my house so nicely. My electricity bill went up. But it was either sweat my butt off & be uncomfortable, or pay the extra money to sit pretty in my own house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Works with Homekit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple HomeKit is awesome. GE also has their own app you can use that probably will give you more features but being able to set the temperature and turn it on and off from HomeKit is enough for me. It also comes with a remote I didn’t use that at all. Works good my room is about 150 sq feet. Haven’t used it all that much but the little times I did it’s been great. The cord comes out from the bottom right side of the unit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    My GE AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE AC is the best it has Wi-Fi and it’s easy to use. It has an amazing app and the best thing about it that you could rename it and use it with Alexa you could control different AC whenever you want. WAY to go GE.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not a long term purchase...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for one year. 3 days after the 1 year anniversary.... Just keeps beeping, blinking then shutting off a few seconds after trying to turn it on. Filter is clean. Power supply is good. An online search reveals that this is a common problem with this model. Lots of causes, evidently. So why hasn't it been addressed from a design stand point? I expect more from GE. Again, it worked great - until it didn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A/C Works Great But App Had Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 4 stars because setting up the wifi to connect to the app is a major pain. However, it takes a lot of patience and will power to stick it out and not give up. As far as the A/C is concerned, I have never had a problem with it and it does well cooling off my room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful cooling, WiFi remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 10,000 BTU unit because I have a west facing master bedroom/bath with vaulted ceilings and lots of windows, and wanted to be able to cool just that at night, not the entire house with the central AC. This unit handles the heat load very well in this section of the house, even on the Texas gulf coast and without running the central AC. There's a smartphone app from GE which gives you full remote control: on/off, temperature, fan speed. It's great for any place in which you don't keep a predictable schedule but want to cool down before you arrive. The app also tracks runtime and energy stat's, so you can get a good estimate of what it's costing to operate. The styling is nice and unobtrusive - blends in great in rooms with white trim/furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY GE AIR CONDITIONER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same model and item number more than 1 year ago...I like the one I have in my Man Cave....I will put the new one in my bedroom...GE is a good brand, so I`m happy with having 2 of the same type and BTU!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cools Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for my bedroom, but it cools my whole 2nd floor quickly. But it does not connect to alexa, "that skill is current is unbelievable ."

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    great value for the summer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent a/c, I had this for 2 years before we upgraded to the 12,000 BTU version. The wifi option is great to cool the room off before arriving from work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    We love it! Quiet and keeps our space comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is working great, I have a very large open room (living room, dinning, and kitchen) and it keeps our space comfortable in hot weather. It is also very quiet I often have to go close to confirm the unit is running.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well. It’s in my 30’ x 12’ kitchen and cools into the living room. I’m very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It cools very well and runs perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools our whole travel trailer very well. I keep it on auto at 72 degrees and it work very well for us, keeping the whole place consistently at 72 degrees!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Cools great, bad thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great, but the thermostat is terrible! The room temperature will be about 5 to 6 degrees higher than what the thermostat is set on before it comes on in Eco mode. I usually have to turn the thermostat down 2-3 degrees to get it to come on. It's worse when the outside temperature is cooler than the inside temperature.

    I would recommend this to a friend