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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 110 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation, excellent cleaning performance, and the helpful third rack. Many appreciate the ease of use and the effective bottle jets. However, some customers reported issues with the door and concerns regarding the dishwasher's reliability and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 110 reviews
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Great and silent dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dish washer! I can't hear it at all. I used to have to always schedule my old LG DW to run at night, and it did a poor job cleaning (came with the house). This one, stellar cleaning. I didn't go with the lower priced GE due to the top rack with the 3 sets of wheels you have to use to adjust. I didn't think this one had adjustable top rack due to the 3rd rack up top but it does. And it adjusts up/down without having to remove it onto other wheels. The wifi connectivity is great, it performs great - and silently. It was worth the extra 300 bucks IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because our previous dishwasher was getting a little long in the tooth and was quite loud. We also like the additional features of the new unit such as the third draw and the bottle washer jets. This is a great unit. It is dead quiet. We’re glad we spent the extra money to get the 39 db vs the 42 db. The third draw is great for washing utensils and small ramekins freeing up space for the things on the second rack. Also, like the separate water jets for the silverware. My wife left some food on the dishes on the 2nd rack on purpose just to see if the they would come clean and they did. Very pleased with the purchase. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super quiet,third appliance to my kitchen upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher! It’s super quiet and efficient. Really easy to use. The bottle jets are great. I love the feature if you only have a small load you can select to only wash the top rack or bottom rack to run a half load. The third rack is great. Connection to wifi was super easy and the app is nice to get alerts. App even keeps track of how many dishwashing pods you have remaining and let’s you know if your need more rinse aid. I do wish it had a door lock so it can’t be open while cycle is running but not that big of a deal because it shuts off when door is opened.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Extremely quiet, cleans and dries perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a dishwasher from Lowes only to have the delivery date pushed out multiple times. So I went on Bestbuy.com, bought this sight unseen due to the upcoming holidays, booked delivery and it arrived as promised. The unit is much quieter than our Bosch and has the 60 minute cycle I wanted. It cleans great and has a macerator to keep the gunk out of the drain. Even with the short cycle and the heated dry off, it dries everything. The bottle jets were also a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    A QUIET Wonder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved in January, I had my eye on this DW but it was out of stock all around town. I decided to look at BB again and it was well-priced AND immediately available. Best Buy included delivery, install, haul away in the price. This DW is SUPER QUIET. I have just run it 3 times now but it is SUPER quiet. It cleans well on the Light cycle. There is plenty of adjustment avaialble of the tines and racks. It has the third rack, which I used today for the first time. Also, it is a wifi smart DW so the app alerted to me when it was finished. Also, it dried plastic glasses well, something my previous GE dw did not do well. I am super HAPPY with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 2 out of 5 stars

    Now using PAPER PLATES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now using PAPER PLATES to avoid breakage while awaiting part replacement. Lower Basket ROLLER FAILS CONSISTENTLY so the basket drops, tilts and jostles dishes violently, even with lightest load and even when corner (front left) is lifted slightly and basket pulled out S-L-O-W-L-Y. (If it were a car it would be a tire blow-out every 5 miles). RUNS very quiet. GOOD cleaning glasses and silverware. Love 3rd tray, but would have liked a simple "cancel" button... I won't really know how well it washes dishes until bottom basket can be fully and reliably loaded. *** Also GE no longer provides manuals so you have to go on GE's website to download & print one (using YOUR toner & paper) advertised as "environmental" but printer paper is actually worse for the environment than newsprint which uses only recycled material... and this roller failure promotes Paper Plates - eek! BESTBUY did their part, providing knowledgeable Sales Associate, good price, excellent payment options, timely and professional delivery/installation. Will amend review if replacement part remedies problem.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thank you for taking the time to share your experience with us. We’re glad you appreciate the dishwasher's quiet operation, that the unit is cleaning glasses and silverware well, and that you love the 3rd rack. We’re also happy to hear you had a great experience with Best Buy, and if you want to share positive feedback with them, their customer service can be reached at 1 (888) 237-8289. We do regret that you’ve had an issue with the lower basket roller, and aren’t happy with the online manual or the cancel option. (Please note that you can cancel a wash cycle by pressing and holding the Start pad for 3 seconds and closing the door.) Your concerns will be shared with our team for review – your feedback is appreciated, as we always want to know about any issues our consumers have. We’re confident this dishwasher will serve your needs well once the part has been replaced. If you wish, you're welcome to contact us about this issue over our GE Appliances social media - we're glad to help with this or any other concern you may have. All the best. -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Made a believer out of a skeptic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly had my doubts about how big a difference a new dishwasher could make but no more. This machine does an outstanding job in washing and drying. It even removed almost all of our flatware's spots from our lousy water. And, it is so quiet that at first I was very concerned that is was even running as it should. I installed the app and while it is well-written and easy, I just don't have much occasion to check my d/w via the Internet but who knows what I might need in the future. The install was easy and took me about 3 hours. About 45 minutes was spent trying to interpret the instructions for putting the insulation in at the front of the machine. I guess I got it right since it is so quiet. I don't write reviews of stuff very often, much less give 5 stars but this dishwasher is the real deal and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 2 weeks, and so far so good. It is much quieter than expected. We sometimes forget it is running. The bottle washers work well. The integrated grinder is a must for our household. It is hard to find those in dishwashers today. My only complaint would be that to top lights are glaringly bright, making the words hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Noise level, Third rack

    Rated 5 out of 5 stars

    Super quiet with many deluxe features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very quiet. If it did not display a cleaning light you would not know it was running. Many deluxe features like bottle jets and a third rack. The bottle jets are great for cleaning tall pilsner glasses and wine glasses. I would definitely recommend this product. The one caveat is the wifi app is way too hard to set up. It is 2020 this should be super easy. GE should make is easy or not include wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    AMAZING DISHWASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher. Only complaint is that the door feels flimsy. All the dishes are clean and dry after each cycle. This machine isn't to loud and only again does an amazing job. I would highly recommend this dishwasher. It does a way better job than my Kitchen aid.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for leaving a review. We’re thrilled that you overall like the dishwasher, it’s getting your dishes clean and it’s not too loud! We do regret that you have a concern with the door’s quality – we certainly want to provide a great product using quality materials. Both your positive feedback and your concern will be shared with our team for review, as we always want to know what our consumers think of our products. We’re confident this dishwasher will serve your needs well for years to come. If you ever have any other concerns or questions, we’re glad to offer assistance any time. All the best! -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Dishwasher on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can share the fact over the course of 5 months I have had 4 dishwashers. This unit by far is the most quiet, easy to use, and powerful cleaning unit we've experienced. The unit has several features for cleaning specific items like tall bottles, and dinner ware. The added bonus of hard food disposal built in make a huge difference for over all clean. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Awesome Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome dishwasher. It is the most quiet dishwasher I've ever owned. I really like the third rack and glassware and dishes get sparkling clean.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Noise level, Third rack

    Rated 5 out of 5 stars

    Silence is really golden

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a small house, this is a must: it's quieter than a church mouse. Third drawer up top for tongs and bigger utensils. Bottle jets work well for jam jars with small openings too. There's a reason it costs 4 figures--it's good! (some of the trim feels like they could've used better adhesive though)

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new dishwasher and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks great in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Fantastic dishwasher - so quiet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new dishwasher. I love that third rack allows us to free up space on the bottom rack by removing the silverware tray. It's SO quiet and cleans well. We are really happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, cleans very well and connects to your WiFi and app

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher performs exactly as specified! It’s so quiet I can’t even tell it’s running except for that the display tells you it’s running and what stage of completion it’s on. Super great cleaning and spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    You’ll Never Know It’s On!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase so far! Incredibly quiet dishwasher, washes and dried well with no residues left on your dishes. The 3rd rack is a fantastic addition for your lids, spatulas, and other cooking utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Really quiet, like... silent?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. We spent the dough for a big reason...open concept noise from kitchen bothers us. We saw this is uber-quiet and gave it a chance. So far it is great. We do not even know it is running unless we read the display bar. Install was relatively easy. I am fairly good at install stuff and did get a bit confused with how the excess insulation was to be embedded into the sides and the bottom. It was a tight fit and was hard to keep in place when sliding it all back into under cabinet cavity. But we got it. The only gripe was the 90 degree elbow and the adjoining water hose. I bled a ton with little cuts all over my fingers and hands because it was nearly impossible to thread it together with such a tight area. Like, freaky tight and hard. Finally got it on and all is well...now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Third rack

    Rated 5 out of 5 stars

    GE Profile dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, love the top rack. Easy to use. Looks nice.

    I would recommend this to a friend