Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- |
- SKU:
- 6472679
Customer reviews
Rating 4.3 out of 5 stars with 1035 reviews
(1,035 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and large capacity of this 4.9 Cu. Ft. High Efficiency Smart Top Load Washer. Many appreciate its ease of use, but some users report experiencing issues with noise levels and occasional balance problems during the spin cycle. A few customers have also mentioned concerns about the lack of a center agitator and the washer's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Cleaning performance, Ease of use
Rated 5 out of 5 stars
GE Profile 5.0 cu ft Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This high efficiency 5.0 cubic ft GE Profile Washer exceeds my expectations! I highly recommend to buy! It’s easy to use and washing time is less than what I expected while the results of washed clothes are outstanding and excellently clean and fresh! I personally enjoy all the available Smarter Wash Technology that includes Power Clean Gentle Care and Auto Select. I am enjoying the available options like the Deep Fill, Tangle Control and the choice for bulky wash. Superior options or choices for washing different clothing materials!
I would recommend this to a friend - Pros mentioned:Capacity, Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Love our new set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it yesterday 1/9/24 and I love it. We were so behind on laundry because we didn’t have a washer and dryer for a few weeks. I’ve been able to catch up in just one day because the large capacity is amazing. Easy to use and sleek design. It is a bit noisy like others have mentioned but for us it’s not a problem as we have a door on our laundry room. We are thrilled to have such a nice set.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer with the dryer that matches. Great price and love the grey color. It's a bit noisy but is in the back room so doesn't bother anyone. Washes perfectly and has great settings on it. Fit big loads and blankets which is a plus.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your washer, and appreciate its appearance, settings, capacity, etc. Regarding noise, we do expect the unit to make some sounds as it operates. You may want to make sure the washer is level to help cut down on any extra vibration that may be adding to the noise level. If it might be helpful, page 24 of the manual has more information on what sounds the unit may make; the manual is available on our GE Appliances website when you look up the model number and go to the product page. We’re confident the washer will serve your needs well for a long time to come!
- Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Love this big drum washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This top loading washer is exactly what I was looking for. I love being able to see my clothes getting washed so the see through top brings me so much joy! I also love the compartments for my detergents as it makes the was so much more efficient! Clothes come out clean and smelling good! The washer link is a huge plus as well.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Well built
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, may not have an agitator but I feel I prefer it without it cause the comforters and quilts fit, the amount of clothes you can wash is insane and the fact that it is effective even with big amount of clothes is insane
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and are delighted to hear how pleased you are with your lovely Profile washer. We're confident your washer will continue to serve you well for many years.
- Pros mentioned:Washer sizeCons mentioned:Agitator
Rated 5 out of 5 stars
GE Profile 5 Cu Ft HEbSmart bTop Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose the Diamond Gray because it just looked great. This washer had no agitator sticking up in the middle & is HE. I am amazed at how much laundry it holds, twice as much as my previous washer. It took several loads to get used to the HE & size. So glad this is the washer I chose.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Amazing washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a washer that doesn't have an agitator, and when I first saw this washer didn't have one, I was a little unsure about it. I thought it wouldn't work as well. But I was wrong. It's amazing. I love that I can adjust the soil level and the spin level. It's really great having a washer that I can change all of the settings to what's needed for what I'm washing. Like the dryer, it took a little getting used to. But now that I understand what I'm doing with it, it's great!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new machine! It’s so easy to operate. It levels itself nicely and run very quietly! Oh yeah, my clothes come out nice and clean too! Been running now for several months no issues at all. Like I said, “I love this machine”!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing us for your home! We have heard great things about this washer unit, and we are happy to hear that you are loving it! This unit is packed with some really great features and also can also be connected to the Smart HQ app which will only provide even more perks when using your unit! We hope it continues to be a convenience and joy to use for many years.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Amazing Product!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Washer!! Have had for a few weeks now and love it! Super quiet, gets clothes clean! Holds ours California king comforter very easily and washes it like a champ! And for nearly $300 off, no brainer!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love the performance from your new washer! Be sure to download the SmartHQ app to take advantage of the smart features. Thanks for choosing GE Profile for your home!
- Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a deep and wide dish I can wash my blankets And there’s no problem at all I love it !!!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to learn that you love your new washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart features.
Rated 5 out of 5 stars
Great gift for new home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First appliance purchase. Had an initial hiccup with a delivery process, but with the assistance of the management team, they expedited the appliances - all turned out great the gentlemen who delivered our items, extremely courteous and professional, and not to mention very clean when assembling the equipment and disposing of any trash, and they took the time out to test the equipment, which I was very impressed so all in all I recommend to anyone purchasing appliances from Best Buy - great name brands with pricing. The appliances work great! Thank you!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to get cloths clean. It is a little noisy compared to the one I had before it.
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for sharing your feedback!
- Pros mentioned:Washer size
Rated 5 out of 5 stars
Huge smart washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is pretty big in size. Allows me to cut down on loads and water usage. My first ever appliance i purchased on my own and I love it.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love the new washer, and the capacity that it offers! Be sure to take advantage of the smart features by downloading the SmartHQ app. We recommend you take a look at the "Smart Washer - Benefits of SmartHQ App" support article on the GE Appliances website. Thanks for taking the time to share your feedback! -Don@GEAppliances
Rated 4 out of 5 stars
Good but finicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. It’s large. But … if you use scent beads of any kind, you have to use extra rinse cycle or the beads don’t melt enough and your laundry will be riddled with spots of half melted scent beads . I’ve tried everything but the only solution is to run it long.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your feedback with us! We love hearing that you're enjoying your washer. If scent beads aren't dissolving, please ensure that you're using the recommended amount, as using too many could cause them to not dissolve properly. We know this model will continue to serve you well.
Rated 4 out of 5 stars
Nice Machine with WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a 10 year old front load washer that dramatically quit on us. This was on display so we were able to “play” with it. Compared to our old front load, this machine cleans and drains extremely well. We have used all the modes on the dial and have had great success. If you have an unbalanced load, it will show a message stating it is trying to balance the load, which is nice.The Smart HQ app is nice and allows me to monitor the machine and gives me a useage chart which is nice. I love that after enabling the Alexa skill, I now get notified when the load is done. So far no complaints, i just hope it wil last ten years or more.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years!
Rated 5 out of 5 stars
GE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, love it! The staff at best buy were very helpful and informative, loaded the washer in my truck , i will always choose Best Buy for ALL my electronics & appliances!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Noise level
Rated 2 out of 5 stars
Lid closed error
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid not closed message less than a month from owning it. Didnt buy the best buy warranty so now I have to wait 17 days for GE to get someone out to do the warranty repair. It is much loud than i had expected it to be, the 13 year old units we replaced were much quieter. So far very disappointed. Gave it 2 stars because it fits a lot of laundry and the color is nice
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - while we're happy to hear that you like the capacity and finish of this unit, we're sorry to hear you had to experience this situation with your washer. We know this isn't ideal, especially after such a little amount of time, and we completely understand your disappointment. -- We're confident that our service technician will provide the best assistance and resolution for this concern. We do appreciate your patience throughout this process. -- Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love my washer and dryer. I couldnt ask for any better from best buy. Great appliances and awesome services
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
TH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good.., however had a small dent at installation.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Washer Lid/Hinges Are Poorly Made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but inner part of lid as well as hinge are made of subpar material & break easily & entire lid had to replace. Lid underneath & around outer part definitely needs an updated design with better made material (heavier plastic or metal underneath washer lid).
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to send us your feedback. We are glad that you like your new washer unit and appreciate you bringing the lid and hinges to our attention. We are always looking for ways we can improve and will let our product team know so they may take this into consideration moving forward.