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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,219.99

Customer reviews

Rating 4.4 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 367 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Stylish and Powerful Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE 5.3 cubic feet front-load washing machine in sapphire blue, and it’s exceeded my expectations. First, the sapphire blue color is stunning and adds a modern, luxurious touch to my laundry room. The large capacity easily handles big loads, saving me time on laundry day. Performance-wise, it’s incredible. Clothes come out clean and fresh every time, thanks to the multiple wash cycles and advanced settings. I also appreciate the quiet operation, even during the spin cycle. The controls are intuitive, and the built-in Wi-Fi connectivity makes it convenient to monitor and manage loads from my phone. Overall, this washer combines style, efficiency, and performance perfectly. Highly recommended for anyone looking for a high-quality washing machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    It’s a GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the extra cubic feet the GE provides vs the old 4.5 I had in my older Kenmoore model. Definitely can tell the difference in size when washing comforters and mattress pad covers with room to spare. The machine runs uber quiet and I can barely hear it running in the next room. Love the ultra fresh vent feature that runs after the washing cycle has ended and you’ve taken your clothes out to prevent standing water from being inside of the drum which eliminates the possibility of mold buildup over time. The Microban rubber used on the outer part of the drum cylinder was definitely a plus also to eliminate mold from standing water. And the blue color compliments my basement/laundry room area. Overall, I’ve been pleased with it the past several weeks and enjoy the fact that it’s stackable and replaced my old smaller easily in the same exact spot wirhout compromising width space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    General Electric washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing. So quiet and plenty of room in the loader plus the color ( blue) my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I love it. Has the biggest capacity out there which allows me to wash all my heavy comforters with absolutely no issues whatsoever. Easy to use, bluetooth easy to use with the app. I have zero complaints after 1 month of getting this washer dryer combo. It definitely was worth the purchase. Glad I bought it on Cyber Monday and got a great deal during that time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    The Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Quite Large capacity Extra a large detergent tank

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer and dryer have been working efficiently to say the least, they have excellent programming settings and run quietly, can’t notice they are in the home except when the cycles are completely the equipment will message your phone through the SmartHQ application what the status and completion of the washing and drying cycles. Not only a Best Buy it was a Great Buy :-)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GE washer and dryer set! I bought the pedestals too and I’m so glad I did. The pedestals are actually tall enough to store fabric softener and laundry detergent containers upright. The washer is so much quieter and more efficient than my 13 yr old LG was. I love the smart dispense for the laundry detergent too. Just makes things easy. The vent to dry out the washer works great. I don’t have to prop the door open anymore and everything stays clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine washes well. The quickwash feature cleans in as little as 20ish minutes. It’s very quiet and smooth. The smart dispense system is very convenient and uses the correct amount for each load. I feel we used more detergent when we measured it ourselves. Overall good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Exceptional Performance, Smart Tech, & Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Profile front load washer, and I couldn’t be happier. Here are the features I really love: UltraFresh Vent System+: The first-of-its-kind vent system keeps the washer fresh by detecting and eliminating excess moisture, preventing odors. No more musty smells! Microban® Antimicrobial Technology: Built into components like the gasket, dispenser, and draining system, this technology provides long-lasting protection against bacteria and mold. Adaptive SmartDispense™: Say goodbye to measuring detergent for every load. The dispenser holds enough detergent for up to 32 loads, and the SmartHQ™ app scans the barcode on the detergent bottle to dispense the right amount. Smart Features Powered by SmartHQ™: Stay up-to-date with the latest features, customize cycles, and receive remote notifications. It’s like having a laundry assistant in your pocket! Sanitize + Allergen Cycle: This industry-first cycle kills 99% of common bacteria and allergens, including dust mites. Energy Efficiency: ENERGY STAR® qualified, it saves both energy and money. Overall, the GE Profile washer combines cutting-edge technology with convenience, and has made laundry days a breeze for my family. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so incredibly pleased with my new washer and dryer. I am updating several rooms in my home, with the laundry being one of them. These are an incredible inspiration and addition! My goal was to easily be able to wash and dry my king sized bedding, and these certainly handle it with ease. The size is perfect, and the color is stunning!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback and choosing GE appliances for your appliance purchase! We are happy that you are enjoying the size capacity of your unit and impressed with the amazing features! We hope it continues to be a highlight piece in your home. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your clothes come out looking better than ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine actually washes your clothing, better than other regular commercial machines... I was blown away at how my clothing came out, looking deeper colors, fresher, and overall more new after the washing cycle and drying cycle. The machines are easy to operate even for those who do not like Tech capability to fill up the soap with 50 ounces of liquid detergent is a game changer and we Only have to mess with the soap, about once a month. Installation was also easy and straightforward for the electric models. I would highly recommend these units to anybody in the market. The only small Criticism I have is that the top panels dent kind of easily as they are a bit thin.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet, Spacious, and Stylish Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful, works flawlessly, runs quietly, and has an impressively large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Best washer/dryer I owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance and Value cannot beat. The GE Profile set is the best ones I owned to date. The features are great; WiFi and the detergent automatically dispenses.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome machines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I splurged and went all in on this set. Clothes come out soft and super clean. No need to keep putting soap in at every load, which I love and it has an awesome 20 minute quick cycle. Heck yeah

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good. Don’t buy the pedestal. It’s too flimsy and rocks too much. Also 3rd party install crew. Did not mount, I had to do it. Called Best Buy and no help

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend ensuring it's level to minimize vibration. Adjust the leveling legs so that the washer is level front to back and side to side for the best results. Also note that the more the legs are extended, the shakier the washer and pedestal will be during operation. -- Regarding your installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Front-Loader, Yet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used plenty of front-loaders and top loaders, I gotta say, this particular one has everything I could wish for, and many options I have yet to explore. Quiet, fast, and just looks good. Couldn't recommend highly enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the size of this washer. So far it works great, and I love the color. Love the new air venting feature and microban molding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a laundry closet no worries of mold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never would’ve thought I would own a front load washer and came across this washer off someone I follow on TikTok. The first one I got was broke wouldn’t stop squeaking and made horrible sounds changing cycles. Exchanged for a new one with no issues what so ever now I love that it dries the inner of the washer to prevent mold. My favorite feature is the washer sends you notifications when the loads almost done, finished, and if the load has stayed 30 mins in washer after cycle ended. I never knew I needed this feature and it’s been a lifesaver. I would recommend this washer to anyone who’s thinking about trying to save space make more storage. We’re in the process of making space and to have the option to dry vs leave the door open in small laundry closets aren’t an option. Next step is to buy the dryer just wanted to try the washer first and fell deep. Honestly if you plan to stack I wouldn’t recommend the drawer washer doesn’t sit to low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, beautiful color, big enough for what we needed, alot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that has a huge capacity. Adore that is spins all the water out with the vent system and that is Energy efficient.

    I would recommend this to a friend