Customer Ratings & Reviews
- Model:
- PFW950SPTDS
- |
- SKU:
- 6494210
Customer reviews
Rating 4.5 out of 5 stars with 208 reviews
(208 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, ease of use, and cleaning performance of this 5.3 Cu. Ft. Stackable Smart Front Load Washer. Many appreciate the quality and numerous features, finding it a great machine for everyday use. However, some customers noted that the washer can be a bit loud during the spin cycle. The UltraFresh vent system is also a highlight for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
High Capacity Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of this washer has been a welcoming experience. My previous washer had 3.2 cubic feet and this one is way more and has easily cut down the number of wash loads per week. So many different modes on this washer and having fun experimenting with it on various clothes. The manual lists some suggested wash load but does not cover all the available modes. A major reason I got this washer is because of the ULTRAFRESH VENT System with ODORBLOCK. I have been using the ULTRAFRESH VENT after I am completed with my wash loads and it will quietly go through the Fresh Vent cycle. It usually last about 2 hours. I have noticed that when it is done with the fresh vent cycle the Microban inside the door and in the dispenser do not get completely dry. I am thinking it does not matter since they are treated with the Microban anyway. So far so good as everything smells fresh and wonderful. The Wifi features are nice to let me know the current status of the appliance. Also, the smart dispense simplifies washing even more as I just fill up the dispenser with 50 ounces of detergent and it automatically determines how much to add to the wash load. Overall I am very happy with the product and finding ways to get more out of it.
I would recommend this to a friend- Pros mentioned:Capacity, Washer
Rated 5 out of 5 stars
GE Profile 5.3 cu. ft. Large Capacity Smart Washe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are pleased with our new GE Profile Smart Front Load Steam Washer. My wife likes the large capacity and easy front loading. We like the smart detergent dispenser as we can fill it up and scan the detergent bottle and the washer knows just how much detergent to dispense. We also like that the app sends me notifications to my phone when the detergent level is low and also lets me know when the wash cycle is done.
I would recommend this to a friendBrand response from GE Answers
Posted .We're delighted to hear that you're pleased with your new washer! It's great to know that you're enjoying all its convenient features, especially the SmartDispense detergent dispenser. It’s wonderful to know that the app notifications for detergent levels are helping make your laundry routine effortless.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Praise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give more stars if I could.. I honestly would. This new 950 Series is everything. It is heavy great looking advanced features. I had no issues wtf the Smart HQ app everything showed up. Believe me when it was time for my clothes to wash and be done I wish this model would have came out sooner than none. Auto dispenser is great holds alot. GE promotes Tide but when you go into the app you scan whatever detergent you have and it comes up and adjust the washer accordingly.. Wow.. Abs cleans tremendously well. I am more than pleased and satisfied. Very well done designed and built.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new washer with UltraFresh Vent System & Microban Antimicrobial Technology. We are so happy that you are loving it and will be certain to share this with our engineering and design teams. We are sure they will be so pleased to hear. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. Please let us know if any additional questions come up. If you have any questions at all, please reach out to us directly and we will be happy to help! Joyce@GEA
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Best purchase of the year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance very easy to use and can do large loads which is helpful when you have 4 children
I would recommend this to a friend Rated 4 out of 5 stars
great washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, good looking, easy operation and convenience
I would recommend this to a friend- Pros mentioned:Washer
Rated 5 out of 5 stars
Washer front load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got delivered was defected Best Buy brought me a new one have only had for a month I’m loving the automatic detergent descender
I would recommend this to a friend Rated 5 out of 5 stars
Old washer’s ❤️ gave out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good..we like all of the features..old Washers heart went out.. just after my husbands heart attack..
I would recommend this to a friendRated 5 out of 5 stars
Best Dryer EVER!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is so worth it!!!!! The best appliance investment I’ve ever made. I love the conveinance of the app that you can download and connect to the dryer. I can delay start a load and even check the time left on the load if I don’t hear the alert go off that the load is done drying. I would NOT recommend installation with Best Buy, if you can avoid it do so, but the product is great. The service I received during the purchase was great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Sorry to hear that you had a bad experience with your retailer’s delivery service. We understand that can be frustrating. We are thrilled though to hear that you are loving your new dryer and that it is exceeding your expectation as well. We love hearing feedback like this, especially when you mention the features and the convenience the App provides, because it helps us to see that our engineers are on the right track with our units. We hope you continue to enjoy using your dryer and that it becomes a favorite in your laundry space for many years. If you need anything else from us, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
The Best Of The Best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best washer I've ever owned. The Wi-Fi tech that lest you know when the wash is done is next level. Would recommend buying this
I would recommend this to a friendRated 5 out of 5 stars
Best washer on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vent system is game changing. Very quiet. Best on market as I see it.
I would recommend this to a friendRated 5 out of 5 stars
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and dryer! Love that i add my detergent for about 40 washes and it reminds me when i have to refill! Wish it would do the same for the fabric softener.
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this item!! I love being able to poor a whole bottle of detergent into it and not have to worry about it again for a while.
I would recommend this to a friendRated 5 out of 5 stars
Best washer/dryer combo I’ve ever owned!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best washer/dryer combo I’ve ever owned. They are phenomenal and surprisingly quiet when using. I love the smart features and they look very nice!
I would recommend this to a friendRated 5 out of 5 stars
Best washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever had will recommend to any one
I would recommend this to a friendRated 1 out of 5 stars
Tons of features, but washes very poorly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has it all. Load sensing, auto-detergent dispensing automation, uses barely any water, etc. However, somewhere in there, it forgets to actually wash your clothes. We have been beyond disappointed in our household of 4 children in how this machine fails to remove even the most basic dirt and stains. The auto-dispensing function seems to dispense barely (if any) detergent, even when set to the "More" setting. The wash cycles use barely any water. I have opened the machine during mid-cycle to find the clothes barely wet. Maybe it relies on the new revolutionary technology of hopes and dreams. Who knows? But without water, how does one expect it to wash clothes? This will be the first and only appliance we'll be returning in our lifetime. Somewhere amongst all the techo wizardry, it fails to do the most elementary task - wash your clothes. But don't worry, it has Wi-Fi, so you'll be notified on your phone when your clothes are dirty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We hate to hear that you're planning to return your washer. It's never our intentions for you to have a bad experience with any of our products. To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right settings for your load size. Thank you for the valuable feedback that we'll be sure to share with our product design team. Take care. -Don@GEAppliances
Rated 5 out of 5 stars
New Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great product. This new washer gets my clothes clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to share your review. We’re thrilled to learn that you’re loving your new GE Profile washer! We appreciate you being apart of our GEA family, and feel free to reach out to us on social media if you have additional questions. All the best! - Don@GEA
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Washes extremely well, that’s what matters
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been holding off creating a review until having owned it for a bit. The washer itself is great. It is quiet and has great washing options. Cons- at times it will randomly turn off when doing a cycle. There is no power outages or anything that could cause this. If the issue happens more, we will definitely contact the manufacturer. Secondly, I get why people say the dispenser tray gets very moldy. Once a cycle is complete, if you slide the dispenser open it retains a decent amount of water. I realized this when I was going to load another round of clothes. Once I slid the dispenser tray open, a bunch of water spewed out, and fell out and dripped into the washer drum area. My boyfriend and I were surprised this kept happening and checked to make sure the washer was leveled and it was. It definitely is a design issue, but to alleviate the problem and avoid mold, we just slide the tray open every time a cycle is done to ensure that remaining water drains out. Pro - it does what it’s supposed to do. It washed stains out of older clothes we used to wash in our old top loader whirlpool Cabrio washer. We were surprised because we thought they were a lost cause. It cleans extremely well. The app also has flaws, it notifies you at times when a wash is done and other times it decides not to. It has a mind of its own. It is a first world problem and doesn’t affect the performance of the washer itself considering being notified is a nice touch. I just go check to realize it finished and load and chose not to tell me haha. Overall it is a phenomenal washer, but should the above problems become a serious issue I will definitely be contact the manufacturer. Ideally I should considering anything over $1.3k deserves excellent performance out of the box, but we’ll see.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to share your review. We truly appreciate your honest feedback. We're happy to hear that your washer performs very well. Thank you for being part of the GE Profile family! Have a great day! -Don@GEAppliances
- Pros mentioned:Capacity, Ease of use, Quality
Rated 5 out of 5 stars
Awesome washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the GE Washer, and I am delighted to share my positive experience with this exceptional appliance. From its outstanding performance to its remarkable durability, the GE Washer has exceeded my expectations in every way. One of the standout features of this washer is its impressive performance. With various wash cycles and options to choose from, it effortlessly tackles a wide range of laundry needs. From delicate fabrics to heavily soiled clothes, the GE Washer consistently delivers outstanding cleaning results. The advanced technology and innovative features ensure that each load comes out fresh, clean, and impeccably cared for. I have been particularly impressed with the washer’s efficiency and time-saving capabilities. It incorporates cutting-edge technologies that optimize water and energy consumption without compromising on performance. The washer’s ability to balance loads efficiently ensures thorough cleaning while minimizing unnecessary water usage. This not only benefits the environment but also translates into cost savings on utility bills—a win-win situation. Durability is another remarkable aspect of the GE Washer. The robust construction and high-quality materials used in its manufacturing give me confidence that this appliance will withstand the test of time. Its solid build ensures smooth operation, reduced vibrations, and minimal noise levels, contributing to a pleasant laundry experience. The user-friendly interface and intuitive controls make operating the GE Washer a breeze. The well-designed control panel allows for easy selection of wash cycles, temperature settings, and other customizations, providing flexibility and convenience to meet specific laundry requirements. Additionally, the large capacity of the washer allows for efficient handling of bulky items or larger loads, saving both time and effort. Moreover, the GE brand’s reputation for reliability and excellent customer service adds further peace of mind. With their commitment to customer satisfaction, GE has consistently delivered reliable appliances backed by dependable support. In conclusion, the GE Washer has proven to be a stellar addition to my laundry routine. Its exceptional performance, energy efficiency, durability, and user-friendly design make it a standout choice for anyone in need of a reliable and high-performing washing machine. I highly recommend the GE Washer for its outstanding quality and value. Rating: ⭐⭐⭐⭐⭐
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Quality Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a quality washer. Clothes come out a lot fresher. Can fit a king size comforter. The ultrafresh vent works as advertised. Nothing wrong yet, but do wish the warranty would cover the electronic components longer than just a year.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're glad to hear you're enjoying your GE Profile washer! It's great that your clothes are coming out fresher and that it can accommodate a king-size comforter. The UltraFresh Vent system seems to be working well too. Your concerns are understandable but rest assured that we're here for you in the unlikely event that you have any issues with your washer. You can always contact us on social media if you ever have questions or concerns! Thank you for choosing GE Appliances. -Kacie@GEAppliances
- Pros mentioned:QualityCons mentioned:Noise level
Rated 5 out of 5 stars
Excellent machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really high quality machine. Does not shake or vibrate on any setting. Has a smart ability to get notifications when loads are done. The app itself and setup are a little cumbersome but nothing too difficult. The notifications are needed because the end if cycle chime is really low even on highest setting. As far as function goes this is the machine you want to buy. Skip on cheaper models from other brands on sale this is definitely worth the extra expense. We returned multiple other brands that shook out of the box. Even at 500 more im totally happy with this machine.
I would recommend this to a friend