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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 119 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the 7.8 Cu. Ft. Stackable Smart Front Load Electric Dryer's fast drying speed and quiet operation. They also appreciate its large capacity, making it ideal for families, and consistently praise the dryer's overall quality and ease of use. Positive feedback highlights the efficient performance and the helpful steam feature. The attractive color and advanced technology are also frequently cited as advantages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 119 reviews
  • Pros mentioned:
    Drying speed, Noise level, Quality

    Rated 5 out of 5 stars

    Fast drying and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer and quiet operation. Dries fast and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Drying speed

    Rated 3 out of 5 stars

    Only one setting works.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the best and only setting i can use on the dryer is bulky bedding no matter what i dry. I cant use any orher settings or it will not be fully dried. Directions say change setting to more dry and it solves heavier items problem drying but the machine will not change to that setting on most options. Permanent press is not hot and dewrinkle does not work. When you try sanitize load it changes to 4 hours!!!! 4 hrs to sanitize!! If i knew that i would not have bought it. The good news its its huge And u dont need a stand for it. First in tighter spots and it will dry on bulky bedding. For the cost im disappointed it did not do more.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you sharing your experience. At GE Appliances, while we strive to meet the needs of all our consumers; we understand there's always room for improvement. Thank you for the valuable feedback that we'll gladly share with our product team for review. Please reach out to us again if you have any questions or concerns. Kind regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Drying speed

    Rated 5 out of 5 stars

    GE Profile Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Dries so much faster than our previous brand that’s starts with the letter “L”, and ends with the letter “G”.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for taking the time to write a review. We’re glad to hear that you’re loving your beautiful, new GE Profile Smart Dryer and that it is drying so much faster than your prior models. We appreciate you being a part of our GEA Family and want to encourage you to reach out anytime if there is anything we can assist with. We’re happy to help. All the best! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Happy with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the features of the GE products. Which the mobile app could be used by multiple users at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how quiet this machine is and how dry it gets our clothes!! Still waiting on our pedestal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern look to drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and capacity of this dryer. Really is saving time as I have cut down my washing loads in half per week. The steam feature is a nice option to have and keeps the wrinkles out. The wifi app gives me a notifications on my phone when the clothes are dry or close to it. Also, keeps track of number of dryer sheets left as well number of cycles used along with many other neat features. The Carbon Graphite color is absolutely beautiful and really adds a modern look. Looking forward to many years of an enjoyable clothes drying experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile washer and dryee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE profile washer is pretty neat and physically appealing. I got the grey but I’d have loved the blue instead for the sake of beauty. It is effective, with multiple settings. I got the 5.3 cu size. That is a little bit much for a family of 4. A size of 5.0 would have been sufficient but to each their own. It comes with a matching dryer so u can pair both.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We're super happy to hear that you're enjoying your new washer! Thanks for being part of the GE family. Have a good one! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Dries quickly and great WiFi feature!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works better than expected. Dries clothes in half the amount of time. It stacks well with the matching washer. The WiFi alert feature notifies you when the dryer is near completion and let’s you continue to tumble remotely.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer unit and its features and that it becomes a great addition to your laundry space. We are here though if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Sheets & Blankets Challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty standard dryer with one huge fault - does not thoroughly dry large, bulky items. Sheet sets and blankets consistently roll up into a cylinder, leaving the interior wet. Unless actively detangling the items, it takes multiple cycles to completely dry items. Everything comes out wrinkled & a tangled mess.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for writing a review. We understand your concern about bulky items not being dry after a cycle. Keep in mind that large, heavy fabrics contain more moisture and take longer to dry. When combining heavy and light fabrics in a load, choose the More Dry option. If this doesn't help, please review page 38 of the owners manual for more suggestions on what to do in this situation. Please reach out to us if you have any questions. Take care! -Don@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Disappointed but hopeful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a lemon. Work twice n died — got it on. Thursday, used it the following Sunday and that was it. Those two times it worked really well but it has been Very frustrating. Waiting for a replacement. Once I get the new one. Hopefully it will be a better experience. My GE PROFILE experience has always been excellent— not sure what happened.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your feedback. We are sorry to hear about the trouble you have had thus far with your unit and can understand your disappointment. Please know this is not the standard we hold and always strive to provide solutions for our customers. We hope the issue has since been resolved. If there is anything we can assist with in the future, please let us know. We are happy to help! Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Drying speed

    Rated 5 out of 5 stars

    Great buy at Best Buy - GE Profile washer & dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new GE Profile washer and dryer from Best Buy! The delivery team removed our old set and install the new ones in less than one hour. The vent and steam features and great, and this is the perfect size for large loads of laundry. We love the auto-dispense feature the washer has for detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Drying speed, Noise level

    Rated 4 out of 5 stars

    Huge capacity with great technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does a great job of drying large loads fast, is quieter than I expected and integrates well with the app. I really like how the settings from the washer will transfer to the dryer. My only negative is that some of the lights on the dial aren't functional. I need to reach GE to get this addressed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      Thanks so much for sharing your review with us. We're happy to hear that your dryer does great at drying large loads and is quiet about it. Our apologies to hear that some of the lights are not working. If your unit is under warranty, you can call for a service appointment at 800-432-2737. We're here if you need any assistance. Mike@GEA GE_Appliances

  • Pros mentioned:
    Drying speed, Noise level, Quality

    Rated 5 out of 5 stars

    Best Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product really silent and good drying time and very good quality

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your feedback! We're thrilled to hear that you're enjoying your dryer. We take pride in providing high-quality appliances that deliver exceptional performance while being quiet and efficient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Drying speed

    Rated 5 out of 5 stars

    My dream dryer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a BEAST! It holds sooooo much! It dries super fast, has setting for everything you could imagine and even tells you when the HUGE lint filter needs cleaning (I personally do it every time but my kids not so much!) You won't be disappointed! Plus my phone and my home Alexa let me know "your dryer is done"...love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – congratulations on getting your dream dryer! We’re thrilled to know that our dryer is exceeding your expectations in terms of capacity, speed, and convenience. The lint filter reminder and mobile notifications are indeed handy features. Thanks for choosing GE Appliances for your home and don’t hesitate to reach out if there is anything we can help with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level, Quality

    Rated 5 out of 5 stars

    Superb !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE’s finest line one can buy. The quality of the Prestige series is excellent but more than anything this machine operates as intended and better. The venting has been great in keeping the machine dry to prevent that humidity most front loads are plagued with. It is also very quiet. Highly recommend this and the dryer pair.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to contact us with your review. We are so happy you are enjoying the features on your new unit especially the venting. Our engineers and design teams work hard to come out with innovative ideas that will help add convenience for our customers. We hope you enjoy using your unit for many years. Let us know if we can help with anything else in the future. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Drying speed, Noise level

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. It is very quiet. It dries thoroughly and quickly even on the lowest settings. Washing large blankets and rugs has been no problem. Looks fantastic too.

    I would recommend this to a friend
  • Pros mentioned:
    Drying speed

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is a nice complement to the washer. They can link and know exactly what cycle to dry your clothes at based on what cycle you washed them in. Amazing technology. Dries clothes so fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your new GE Profile dryer. We're ecstatic to hear that you're highly satisfied with this unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Drying speed

    Rated 5 out of 5 stars

    Smooth and with less time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old dryer, clothing in this dryer comes out feeling smooth and soft. It also takes less time to dry with about 20 minutes less, and this is using medium heat. The door can be changed which is very convenient when you have both the dryer and washer. Just think twice if you decide to stack the dryer on top of a washing machine. The location of the buttons will be very high up and the display will be difficult to see. Side by side is the best option.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It sounds like you've made a great choice with your new dryer! The improved efficiency and convenience, as well as the option to change the door, certainly make laundry tasks much more manageable. Thank you for sharing your experience and the helpful tip about considering the placement of buttons and display when stacking appliances. Side-by-side arrangement does seem like a practical solution in this case. If you have any more insights to share or if there's anything specific you'd like to know or discuss, feel free to let us know. We're here to help! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second GE Profile set and I will say the technology has gotten so much better. I was satisfied with the first set and now blown away with this upgrade.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate and value your continued loyalty to our brand. GE_Appliances

  • Pros mentioned:
    Capacity, Drying speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer, the capacity is wonderful. I can dry a king size thick comforter in it. No more laundry mats.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your new GE Profile dryer. We're thrilled to hear that you're highly satisfied with the performance and large capacity that your new dryer offers. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA GE_Appliances