Customer Ratings & Reviews
- Model:
- AERO 17 XE5-73US738HP
- |
- SKU:
- 6508550
Customer reviews
Rating 3 out of 5 stars with 13 reviews
(13 customer reviews)to a friend
Customers are saying
Customers often highlight the strong performance of the AERO 17.3" laptop, citing its ability to handle demanding tasks such as CAD work, graphic design, and photography. However, some users have noted that the device runs warmer than expected, with concerns raised about potential heat-related issues. The laptop's performance capabilities are frequently praised, but its tendency to generate heat is a recurring concern among some users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
inferior to his sibling!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I already got Aero 16 same specs 12700h 3070ti 2tb ssd oled 60hz . This 17 ran hotter than 16 about 10 degress C. Both have cooling pad. I used same nvidia driver ver, same graphic settings and idk why this aero 17 give less 10% to 20% fps monitoring by afterburner (keep in mind aero 17 has ddr5). The screen only look nice and bright when HDR is ON. Without HDR it looks dim like 300 nits laptop screen. Come on Gigabyte 300 nits brightness on a mini Led screen is unacceptable!
No, I would not recommend this to a friendRated 5 out of 5 stars
A MONSTROUS BEAST!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epic PC, period! The OS is garbage but very, very managable! They have to fix the OS anyway because too many people bought this PC. Just be sure to get a very good AV! This peice of hardware is EPIC! Plus, i added 32 gigs of ram (max) and two, 2 terabyte M.2’s @7.3 r/w terabyte transfer rate (max speed for M.2). It runs like a dream!
I would recommend this to a friendRated 2 out of 5 stars
Far from exeptional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself feels quite premium. However, there seem to be so many issues with the software and hardware of this laptop. Oddly enough, halft of the screen has true colors, and the other half shows different colors. It’s quite dissapointing for a 3k laptop, will return mine.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great machine but they shorted me a terabyte
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is wonderful, but mine did not come with 2 TB SSD, only 1. I will be returning it soon and exchanging it for the proper machine. Hopefully Best Buy and Gigabyte can get it right this time, because I do like it, it's just not what I paid for.
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Multiple Failures, unit completely inoperable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit in October 2022. In Februrary of 2023 the keyboard stopped working. I sent it back to Gigabyte for repairs, and it took a few months for them to send it back to me. I had to pay for the shipping back which was odd. I think the keyboard failed because of the amount of heat this unit creates. They sent it back, and the keyboard worked for a while, then it began to stop working again. I simply bought a cheap thin wireless keyboard to sit on top of my laptop. Mind you, I paid nearly $2,000 for this machine, a sum that was actually at a large discount from the original cost. Fast forward to the end of December 2023, the unit one day shuts down and will not boot back up. I am still working with Gigabyte to see if any good grace warranty will be honored. Moving forward I am going to avoid anything Gigabyte completely. This strikes me as a company issue.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor Built Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys stick together. Screen completely stopped working after 4 months. Cant connect wireless bluetooth xbox comtroller to it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Repeates issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this laptop has a nice deisgn and good speficiations, I have had lots of issues with it breaking. I had one where the keyboard went out intermittently, then completely. Then the screen went out intermittently and I got a refund after 6 months from geek squad damage and gigabyte warranty. I then got a second, identical laptop and it broke the same way.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Unique Bestbuy discounts
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was with a discount was only offered by Bestbuy. I always wanted a 4K screen with enough juice to do my cad work and office work, this Aero 17 fits all my needs perfectly. I picked up the laptop at the store on time. No delays or hiccups.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 4 out of 5 stars
Gold Performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Post purchase off to good operational start because after laptop delivered had GS setup, added RAM and ensured drivers and potential software issue rectified. Machine does run warmer than normal. The overall performance is what expected for this machine’s specs, love it to date.
I would recommend this to a friend Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought two of these (I exchanged one for another) hoping I wouldn’t have the same software and hardware issues but I did. Either I could barely do anything on the laptop or the screen kept blacking out when gaming. On a positive note I loved the keyboard, screen size, and the feel of the laptop.
I would recommend this to a friendRated 2 out of 5 stars
Loud High-Pitched Fans
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop fans are very loud and high-pitched, they will not stop ever, I changed all the settings trying to find a way to keep the fans quiet but they will turn on as soon as I start even light web browsing. I will be returning it when I get some free time
No, I would not recommend this to a friendRated 5 out of 5 stars
Great computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to have a working version! Unfortunately I had to send mine back.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Loving it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptoo has been working flawlessly for me. As an avid photographer and graphic designer, I need a machine that can take whatever I throw at it, this computer passes that test. So far not overheating during long gaming hrs. Highly recommend for designer ot gamer.
I would recommend this to a friend