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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4 out of 5 stars with 232 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 31 reviews
  • Rated 4 out of 5 stars

    Sleek and Smart: A Remarkable Addition to Any Mode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast and someone who recently remodeled their home, I couldn't resist getting my hands on the Google - Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat in White. And let me tell you, it has truly exceeded my expectations in every way. First and foremost, the design of this thermostat is simply stunning. The white color perfectly complements the modern aesthetics of my newly remodeled room. It seamlessly blends with the decor, adding a touch of sophistication to the overall ambiance. Not only is it visually appealing, but the minimalist and sleek design ensures that it doesn't distract from the room's overall style. Functionality-wise, the Nest Learning Thermostat is a marvel. The smart features are a game-changer for home automation. Connecting it to my Wi-Fi network was a breeze, and the intuitive setup process made it user-friendly even for someone less tech-savvy. The ability to control the thermostat remotely from my smartphone is incredibly convenient, allowing me to adjust the temperature to my preferences, whether I'm lounging on the couch or away from home. The learning capability of this thermostat is the icing on the cake. It quickly adapts to my daily routines, automatically adjusting the temperature to save energy when I'm away and ensuring a comfortable environment when I'm at home. Over time, it learns my preferences and creates a personalized schedule, helping to optimize energy usage and ultimately reduce utility bills. Another aspect worth mentioning is its compatibility with various smart home systems. I have integrated the Nest Learning Thermostat with my other smart devices, creating a seamless smart home ecosystem. The integration with voice assistants like Google Assistant and Alexa makes controlling the thermostat as simple as issuing a voice command. The fact that I opted for the Geek Squad Certified Refurbished version is worth noting as well. Despite being a refurbished product, it looks and performs like brand new, proving that Google and Geek Squad have ensured its quality and reliability. In conclusion, the Google - Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat in White is an excellent addition to any modern home. Its sleek design, smart features, and energy-saving capabilities make it a must-have gadget for anyone looking to upgrade their home's heating and cooling system. I am thoroughly impressed with its performance and can confidently recommend it to anyone in need of a reliable and stylish thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Thermostat Google NEST review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to help you monitor your home energy expenses. It's easy to use and set up. I picked one up and love using it. Worth the purchase and looks good on the wall when you have it installed. Comes with eveything you need for easy self installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and looks great on the wall. The app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Installation was not as difficult as I thought it would be. I plan on expanding it's capabilities by purchasing additional thermometers so the system can better relate the temperature throughout the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great easy-to-use thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: Great thermostat! It does a great job of adapting to your changes while still keeping your initial scheduling at its core. It looks sleek and modern but doesn't feel too "techy" to turn away non-techy users. The setup was pretty straightforward and connects well to my Google Home setup. Minor setback: It came without any initial battery charge and it took about 4 hours to charge up to a point of fully working and connecting to other devices like wi-fi. Be ready for this just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to get the wiring figured out for this thermostat but it was worth it. It says in the product description that it is a Learning thermostat. It has learned and continues to learn the way I like it in the house and adjusts it automatically. For a while I have not had to touch the thermostat and kind of forget that it's there which is one less thing that I have to worry about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy to use…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its about as plug and play as you can get. Easy to install and now i can control the temp of the entire house from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my house I had to return it. I wish it was

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Fresh. Thank you for sharing your review on Nest Learning Thermostat. We're sorry to hear that the device wasn't compatible with your system and that you had to return it. If you’re ever considering Google products in the future, we recommend reaching out to our team of dedicated specialists that are standing by to lend a hand. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    100% Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love my nest. I recently purchased my second house, and after having a nest in my first house, this was one of the first upgrades we made. There has been an immediate change in how our house is kept to an appropriate temperature and have already seen improvements in our bill as well. 100% recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but handy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish that the learning variant of the thermostat was a little more affordable, but the features you get justify it in the end. Learning is handy if your preferences change over time. You never have to touch the schedule if you want. My favorite feature that isn't available is less expensive model however, is the estimated time to setting. When you adjust the thermostat it will give an estimate as to when the setting will be reached. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Refurb Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks modern. Ease of use. So far no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy lil device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was defective or something it was hard to enjoy the benefits It kept wanting to recharge...as soon as I got the new one it was amazing Haven't had any issues I can preset it and manage thru my phone. I also put a pin lock on it so those who don't pay my bill can't touch my thermostat :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmm maybe wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a mind of its own and that’s no good because it’s interface doesn’t respect the programming you create, which will cost you because it often runs the units without your authorization. I really love Nest because it’s so easy to use with their app, but Google is eliminating the Nest app. to replace it with Google Home and that’s a nightmare. It’s like going from am iPhone to a Droid.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi EdwardNewportBeach, thanks for reaching out. We apologize for any disappointment you may be having with the Google Home app.

      We understand that long time Nest user, like you, enjoy viewing their Nest devices from the Nest app. However, our priority with this launch was building a complete experience for our new Nest Thermostat with the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Customer service rep needs more training

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to self install since nobody could come out or schedule to come out and install for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but I don’t know if the learning part works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat very easy install good instructions. What I didn’t like is that it doesn’t integrate with SmartThings very well you can still control the thermostat but very basic. Also I have a harmony remote once it integrated with it but unfortunately once nest went with google it has became incompatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but be careful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked. Although I still have 1 to install. Beware, you must charge these before installing, especially refurbished units. After talking to Nest tech that was a big issue. At least 30 minutes.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 82ndAbn, thanks for choosing Google Nest products, and we appreciate that you contacted our support team for assistance with Nest Learning Thermostat. However, we are sorry to hear about your disappointment in having to recharge it.

      Your Nest thermostat gets its power from your HVAC system’s wiring. There are cases where these wires can't deliver enough power to support the Nest thermostat's features, then they start draining the batteries and disconnect from your Wifi network. In such cases, installing a common(C) wire between your HVAC and Nest thermostats can resolve the battery drain problem.

      If you still experience some issues with your Nest Learning Thermostat. Our support team would be happy to assist you once more, if you could visit our page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the quality is good and help me to monitor temperature. I really like to ECO mode which automatically turns off when I am away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked fine - Decent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished item had all the accessories and worked fine. The box was a bit beat up with writing and tape on it but that has no effect on the item itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat option

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates like-new despite being refurbished. Functions correctly in my home.

    I would recommend this to a friend