Customer Ratings & Reviews

I bought my Nest doorbell around Black Friday while at a discount. I was at first apprehensive to do a self installation and called a few Nest recommended pro installers. However, it would have cost as much as the item to install. I followed the steps in the app and the installation was easy. The set up was a breeze and it connected quickly to my wifi. I set the video quality as automatic and it works flawlessly. You can customize the area being watched and the notifications can be tailored to your liking. I have added my whole family and it's learning to recognize the familiar faces vs strangers. From work, I was able to answer the UPS and FedEx delivery drivers. The conversation was clear on both sides and the video quality was clear despite my weak signal in my work area. Very impressed with this doorbell and it has become Indispensable to my household.

I was skeptical about getting a smart doorbell due to the price, but since I needed a security camera and I wanted to replace my doorbell anyway, I took a hard look to the Nest Hello and after hearing from a friend with Nest camera, I decided to give it a go. I was blown away by the image quality. The HDR camera is by far of any smart doorbell or security camera I've seen. I have this doorbell facing south, thus, in this time of the year, having the sun directly on frame, not a single shadow or highlight blown or lost. It captures every single detail. Another great thing over the Ring 2 or the original Ring is that the Nest Hello records 24/7, which allows me to scrub through the day really easily. Also, it integrates seamlessly with my Google Home, Google Home Hub and Chromecast, so I can always ask google to show me the camera and the speakers will announce when someone is at the door. My favourite feature is Familiar Faces, so if one of my friends or family members is at the door (even if they don't ring the doorbell), I'll get a notification that that specific person is at the door and the Google Assistant will also say that that person is at the door. The audio is pretty good. One drawback is that you need a strong and robust WiFi connection for the streaming to work 24/7. TL;DR: You definitely cannot go wrong with the Nest Hello.

I have been researching a video doorbell to replace my current Arlo Pro camera that I had on my front door. I was torn between the Ring and the Nest. After watching and reading other's reviews, the Nest's 4:3 picture made more sense to me than a 16:9, which makes everything fish-eyed. The facial recognition works as advertised and is already identifying the USPS and UPS drivers. I have both a Google Home Hub and Echo Show 2 and the camera works great on both.

Easy install with step by step instructions, simple and quick setup. Great picture quality and the face recognition is cool. Will definitely be getting the google IQ cameras for the back yard.

Great doorbell if you like smart devices. Will detect motion, sound, when packages are delivered. Will recognize faces and also has night vision. Easy hook up with existing doorbell. Can monitor your door view from anywhere. At home or at work. Will notify every time it detects anything. Can talk to people through the app and also tell them pretty much to go away lol. I do this with the neighbors kid. Just tell them no ones aloud to come to the door right now. Works every time for me. A little on the pricey side but I’ve caught my kids outside when there not supposed to be and fiqured our the cats get out. If you want security and knowing what’s going outside of your door then you need to purchase this product.

Installation was straight forward and took about 30 minutes. I have never messed with a door bell before, but the instructions in the app were very clear. I was a little annoyed by the repeated advertisement to purchase installation from a “Nest Pro.” After installation I tested the doorbell and it used my Google Home and Google Home Mini’s to announce throughout the house that “Somebody is at the door.” I had each person in my house ring the door bell and used the app to add their names to the facial detection. After setting that up, the Google Homes announced who is at the door (“Joe and Bill are at the door.”), even if there is more than one person. From my testing the facial recognition works surprisingly well, even recognizing my eight-month-old daughter when my wife rang the door bell while holding her. In addition to the verbal announcements, I also received a notification on my Android phone letting me know who was at the door and was provided a link to the Nest app to interact with the “visitor.” The notification also gives options for canned responses to the visitor. When one of these are selected, a voice similar (it may actually be the same) as the Google Assistant voice relays the message to the visitor at the door. For example, “Hi there! You can just leave it. Thanks!” or “Just a sec... we'll be right there.” Overall, I am very happy with the doorbell. I wish Nest would calm down a little bit the “Nest Pro Installation” and the “Nest Aware” advertisements, but the former is only during installation and the latter is easy to block with an ad blocker.

This camera was extremely simple to set up. The hardest part of setup was climbing through the hot attic to find the old doorbell. I also could not find where the power to the doorbell was fed from so I did all the wiring with power on. Ties in nicely with the nest thermostat and using the app made setup simple. Take a picture of the qr code on the doorbell and the app walks you through the setup. Camera quality is great although there is a fisheye kind of view. The familiar faces feature is nice and lets you know who is there after it learns each persons face. If someone rings the bell the google home mini will even announce who’s at the door if their face is recognized. My neighbor has the ring and this camera is hands down a way better camera than his. Just buy it if you want a doorbell camera you will not regret it.

Nest has raised the bar for Smart Doorbell 1- Camera - SHARP Image! Night vision even can see in the dark 2- Only Smart Doorbell that has machine learning that can enable facial recognition. Note this feature does require subscribing to Nest Aware to use. Integration into Google Home Hub and Google Home mini. Announces when someone rings the doorbell and announce their name if the person is tagged by name in familiar faces. Easy installation with YouTube Video & photos even if you have not installed a doorbell before. Cons: In order to access previous video, it requires a Nest Subscription.

Cannot believe how long it took me to get this product, should have bought it sooner! Installation was extremely easy. Images are very clear and night vision is great too. I already had a Nest cam indoor and a thermostat, so it was easy to just add one more product. Notifications seem to be very accurate, and the face recognition is a bonus. I also like that the app keeps 24/7 footage, but highlights the moments when there was some kind of movement so I will likely be keeping the service active after the trial period. This is really an awesome product!

Replaced Ring Doorbell Pro with this one. Reason being is the Ring was unreliable with Amazon Echo Show display. Also the massive motion alerts no matter how I adjusted it was horrible. The Nest is much better looking design. The button is nicer feel when pressing it and what I really like is there is a chime for the person at the door to let them know it rang. I love the prerecorded responses. So if you are away from home in a meeting and get a notification you can just click a response to play and don't have to actually talk into your phone. I have both Amazons Echos and Google Home and this works flawlessly with google home system. When someone rings bells it pops up on google home display immediately and announce who it is. Facial recognition tells you who it is if you store their picture (like mailman, neighbor, friends, etc). Motion detection seems more refined than Ring. However 1 big reason for me was to keep everything in a single ecosystem. I have Nest Cams, Thermostat etc. and eliminating Ring eliminates another app. The cost for storing video is more expensive with Nest, but because I had other nest products I got my 1st year free. Great doorbell though and video is actually better on the Nest. This latest version is well refined.

Just recently installed my Nest Hello and it was easy to setup. Install wasn't too complicated, you just need to know where your doorbell chime is and how to take off your old doorbell and you should be good. Just a good flathead screwdriver should do the trick, maybe some wirecutters and pliers, but those are not necessary. Unit itself is clean and stylish. Picture quality is excellent and the app is great if you're already familiar with the Nest apps. The ability to have 2-way communication as well as pre-recorded messages by Nest to use when you want to respond quickly without talking yourself are great. The facial recognition is also fast and it starts to learn who people are and will start to recognize familiar faces. Last but not least, one of the best features is if you have Google Homes in your house, you can set it up so that it can announce that someone is at the door when someone rings it, and it can even tell you who, if it recognizes who it is. Overall, a great product from Nest!

Love this camera. Easy to install and works well with our nest system. Video quality is nice. I like the face recognition l.

Excellent so far. Easy to use and set-up. Detects sound, motion and recognizes familiar faces.

My wife and I spend significant time away from our home and I decided that a video doorbell would be a good idea. After weighing pros and cons of competing devices, I selected the nest doorbell for its facial recognition ability and excellent video. I found that installation was easy after watching the installation video. Linking up with my internet and iPhone was also a snap. I have received notifications on my phone when there is activity around my house and able to quickly review video. I will be adding more nest products at a later date including thermostats and an indoor video camera. These products will help me feel much more comfortable with the security around our home.

We looked at the other door bell cameras out on the market and settled on this one. I cannot be happier. Can see very clear. Works well Can set your settings the way you want. Easy to install Took about one hour from start to finish. 24 hr recording along with clips that can distinguish between person and motion. It can also learn peoples faces. With Nest you pay for what you want. You can get 5- 10-30 days of saved recordings. For this since I am home I chose the 5 day which most people go with. Each one costs a different amount and if you also put up another device you get a discount for the 2nd device. Really like it Only issue is that you cannot hear yourself on the saved recordings while talking to the person outside. So for that I give it 4 stars but I believe this doorbell fits my bill and is worth the money

This camera picks everything! Bats, birds, insects. Sound/Speaking quality is crystal clear. Great camera quality night and day. I see things going on in my neighborhood that I never knew exist. Camera captured a crime in progress right in front of my house. Not feeling great about the neighborhood... Face recognition is awesome and eay installation, 20 minutes. I have one log in account for my home and able to flip over and see my daughter's camera at her home. Better than RING!

First Connected Doorbell for me and I’m pretty happy with it. Easy install on my 10 yr old home as I didn’t have to do too much messing with the wiring. The instructions on the app are very easy to follow so save some money and don’t spend on hiring a “professional” to install it. Video Quality is awesome but there is a little bit of a delay when watching the camera feed on your home as well as the notifications. All the better features such as recording clips, face recognition and multi day activity videos are locked behind a pay wall subscription to nest aware. You can get a 30 day free trial to check it out and after that the plans start at $5 per month. It’s worth it in my opinion and definitely makes this device with having in your home.

I previously had an Arlo. The video was slightly better than the Nest. That was the only thing better. The nest setup and installation was much easier. The access to my router was far better. The Arlo system was very fussy with routers, I wasted a lot of tine when I had to change routers. No problem with the Nest system. Familiar face recognition is nice

I went with the best because of how discreet this video door bell is compared to the ring, and the picture quality is much better. There is a subscription that you can buy into if you want the extra features like facial recognition and longer recording options but the free version works just fine as well. The nest keeps me posted on what’s going on outside of my home and sends alerts quickly. I set it up myself and installing the camera is simple

I'll start this by saying that this doorbell was a replacement for a Skybell HD doorbell that worked well and would recommend had it not had known issues with my current WiFi router that just couldn't be fixed it seems. I went with the Nest Hello due to the fact I already had their cameras, smoke detectors, and thermostats. Seemed like a no brainier and I'm very happy with the switch. Having the camera feed in the same App makes things simple and the video is amazing. The IQ part with facial recognition and announcement via Google home or phone notification is always very cool. Overall, very easy install and have had no issues.