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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 105 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 16.8 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with LED Lighting for its well-thought-out design, spacious freezer space, and quiet operation. Many customers find that it is the perfect size for their kitchens and appreciate the easy access to items in the back of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 105 reviews
  • Pros mentioned:
    Freezer space, Quiet

    Rated 5 out of 5 stars

    My best refrigerator purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my room yep for my room cuz the one in the kitchen is always full my family always buy so many stuffs. I have been using it for almost 5 months now. The freezer spaces isn’t too big but good enough for me. I like the isolated freezer space I put ice on the left side and only for ice so no germs could contaminate the ice. The most important thing I love about this refrigerator is there is no noise! Not a single noise coming out from this refrigerator! That’s a big deal since it’s in my room like 3feets from my bed. This refrigerator is 9/10 purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer space, Size

    Rated 4 out of 5 stars

    Haier for hire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tge size. It fits very well in the refrigerator area. It cools very well. Space is perfect for a family of 4. I like the fact that it tell me how the temperture and uf the refrigerator is not closed. It cleans up real easy. Inside and out.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      This refrigerator model was designed with cleanliness in mind. Thanks to our fingerprint resistant stainless steel finish, you can easily wipe away smudges and fingerprints for a look that's always sparkling clean. We're confident your refrigerator will continue to be an asset in your home! Haier

  • Pros mentioned:
    Design, Freezer space

    Rated 4 out of 5 stars

    Finally got delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my fridge after waiting for a month. Love the design and look. Although the storage is smaller than my previous fridge, it has different compartments to help organize and sort. Especially in the freezer section. Very helpful when finding things.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      We're glad to hear that you're enjoying your new refrigerator! Our goal with this fridge was to promote better organization, and we're delighted that you're able to use the compartments as needed. Have a great day. Haier

  • Rated 5 out of 5 stars

    How Can A Fridge Make Me So Happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes me happy every time I walk into the kitchen. I live in an old building that is beautiful with large rooms, hardwood floors, original tiles from the 30s, but the kitchen is extremely narrow in the only place where the refrigerator makes sense. I kept asking myself why on earth there weren’t refrigerators that were very wide and much more shallow. I felt like the old white refrigerator that came with the apartment was like a giant boulder in the kitchen. And then I discovered these counter refrigerators. I happened to be in Best Buy, looking at computers, and went to look at the refrigerators, and couldn’t believe it when I found this one. And it was on sale! It’s beautiful, there’s no handle that sticks out, and, after buying clear boxes from the container store, I can pull out anything I want to grab from the back. It’s like having little drawers. This refrigerator has shaved off over 3 inches that used to stick out into the space where it sits. The only thing I can’t do is put a turkey in this refrigerator but honestly, I just don’t care because I’m so happy with this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it fits my needs I don’t need a huge refrigerator and the size fits perfectly in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great aesthetics, compact counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on this refrigerator because it was the best and the only size that was appropriate to our fridge space in the kitchen. The counter depth was a selling point and it sure made a huge difference in our kitchen space. The kitchen now feels more open. What a huge difference few inches can make! The inside of the refrigerator took some getting used to. Some of the shelves are not adjustable so you need to work with that. We had one incident where the freezer frosted inside for unknown reason. Otherwise it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Perfect fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge this size for my awkward kitchen. Love the look and it’s so quiet when it’s running. Wish the shelves were adjustable. The door compartments are roomy. And the light inside is bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING our Haier 4-door counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING our Haier 4-door counter depth refrigerator so far! It fits perfectly in our kitchen. It meets our 2-person household requirements and needs. The build/quality seems great; can't complain yet. My favorite part is the drawer sections for the freezer halves. See pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, love this refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this refrigerator. Granted, the cubic feet is not huge and it doesn't have an ice maker connection, or filtered drinking water. But it looks great, very simple and sleek and fits well within the space. I like the multiple drawers on the bottom (freezer section) which is great for organizing your frozen food. I use one for ice cubes. Might not be ideal for a large family but I love it!

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hi there - we’re thrilled that you’re so happy with your beautiful Haier 4-Door Refrigerator! It’s wonderful to hear that the sleek look fits well within your space and the interior design has helped you with organizing your frozen food. Also, good news - this model does come equipped for an optional icemaker, if you are interested: https://www.bestbuy.com/site/ge-icemaker-kit-white/1407078.p?skuId=1407078 -- For more information on installation requirements and instructions, see page 15 of your manual: https://files.bbystatic.com/0QcxSKudXKqPnt2JDH6qaA%3D%3D/Owners%2BManual -- We hope this is informative and want to thank you for being a part of the Haier Appliance family. All the best! Lauren@Haier Haier

  • Pros mentioned:
    Freezer space

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just arrived today, so far, so good. Freezer is a nice change, no more stacking needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking and good working refrigerator we have them in multiple apartments and have had no problems with any.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    RUST in six weeks:(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and led is so cool BUT this has not faired well. First there were two dents in top left panel. Ok, so maybe delivery guys knocked it around. Went through the hassle of scheduling replacement but Best Buy guys were able to just replace panel. Great. We had to move the fridge into another spot and wrrr SO careful. Basically slid it across the floor on sliding things. We have another dent! Also the other door has a small dent I didn’t notice at the side that had RUST on it. The refrigerator is less than two months old, in a vacation home with two of us here on weekends! I must say the stainless steel of the doors is inferior. Also we get tons of frost in the freezer. You can’t adjust the shelves so I can’t fit my water filter pitcher or a soda bottle. I dojkd definitely not buy Haier again.

    No, I would not recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hi there, thanks for taking the time to leave a review. So sorry to hear about the issues you've had here, we can certainly understand the frustration. The shelves in the fresh food section actually are adjustable. You can take a look at page 12 in your Use and Care manual for more information about how to adjust them. If you're not able to remove this rust using a soft cloth and mild dish soap then service may be needed to investigate further. Service can be scheduled on our website under the Support tab near the top of the page. We do hope this helps and that this is taken care of for you soon. All the best. -Michael@Haier Haier

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has change our lives! From personalized options, to easy storage and customizability, 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect with good space inside and good freezer I’ve have it for 6 months and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars Refrigerator is fantastic and the service was and is always great! Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge but mine came with a defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge good size for the space I have the only thing is that the fridge I got has a defect where you close it it doesn’t automatically latch on to the door and you have to manually close it to make sure it latches on to the top

    No, I would not recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hey there! We are happy to hear you are enjoying your new fridge but disappointed that it arrived with a defect. Please contact Best Buy at 1-888-237-8289 or call your local store to discuss your situation. If you have any questions, please reach out. We are here to help! Julia@Haier Haier

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic accessories missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money , but shop around and make sure its worth it

    No, I would not recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello - while we're glad to hear that you think this unit is worth the money, we're sorry to hear that the accessories included with your refrigerator have not met your expectations. -- We find this feedback to be very valuable, and please know we will share your thoughts with our product and design teams for future design consideration. -- You can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@Haier Haier

  • Rated 4 out of 5 stars

    Overall good purchase for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works good, but the shelves came scratched

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hi there - thanks for taking the time to write a review! We’re thrilled that you’re loving the look and functionality of your new refrigerator and that you’re happy with your purchase. Our apologies that your shelves came scratched - we recommend reaching out to Best Buy Support for best resolution to this issue. Thank you for choosing Haier Appliances and feel free to reach out anytime if there is anything we can assist with, as we’re happy to help! Take care. Lauren@Haier Haier

  • Pros mentioned:
    Freezer space, Quiet, Size

    Rated 5 out of 5 stars

    It's a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is absolutely perfect for us: the size, the interior storage layout both fridge and freezer. It's quiet, doesn't overwhelm the kitchen with its presence, and has all the features we looked for with none of the unnecessary bells and whistles. We would recommend this refrigerator wholeheartedly (and have).

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hey there! Thanks for taking the time to share your thoughts with us. We're thrilled to hear you're enjoying your refrigerator. This model combines convenience, technology, and compact sizing. We're confident this refrigerator will continue to amaze you for years to come. Let us know if you ever have any questions, we're here to help. Thank you for choosing Haier for your home! Julia@Haier Haier

  • Pros mentioned:
    Freezer space, Size

    Rated 4 out of 5 stars

    Great garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator for our garage. We eat a lot of fresh fruit/veggies and freeze excess of what we grow in our garden. Some key features for us when selecting this model: not too big…less than 18 cu ft, counter depth, no ice maker, split of refrigerator to freezer space…more freezer space. This one is about 60/40. We were a bit reluctant to buy Haier based on some reviews and purchased protection plan. So far after 4 months we are very pleased with this refrigerator/freezer. The quality of doors/drawers is not the same as our Thermador kitchen refrigerator but it’s perfect for our secondary use.

    I would recommend this to a friend