Customer Ratings & Reviews
- Model:
- 55U6H
- SKU:
- 6505543
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Hisense 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and user-friendly Google TV platform. Many users have praised the TV's stunning image quality, with comments like "Awesome TV with great picture quality" and "Straight out of the box the image looked great." The reasonable price point has also been a major selling point, with customers appreciating the TV's excellent value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Decent Budget TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is, its not terrible. Picture quality is good. If using a sound bar setup with HDMI, beware it may not work well as it keeps disconnecting and their support at Hisense is not great at all. I wish i wouldve gotten a different TV at this point
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Brett, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is not maintaining connection to the sound bar. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Good TV. Hisense support doesn't exist.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV and picture are good for the price. Overall this isn't a bad TV however there are a few issues. 1) So far I'm not a fan of the Google TV experience. Sad to say but I think Amazon's Fire TV platform did this better. Responsiveness is sluggish at times and there's some weird behavior where it tries to open previous episodes instead of the current one on some apps (I suspect there's some weird caching with HULU). 2) Customer Support is non-existent. There is no one responding to this. - 2 stars for this. 3) Intermittent Wifi connection issues. It's currently not possible to watch an entire episode of anything on any app without it briefly disconnecting. No response from customer service on this. All other devices in the same room (including a Fire TV stick) work fine. Currently I have it connected via Ethernet via a powerline adapter but the wifi is defective. Attempted to reset and also attempted to update the firmware. My best guess at this point is it's not able to smoothly transition between 2.4 & 5.0 but it's just a theory at this point. I probably should have returned but not sure if it's worth the hassle or not. Was hoping customer service would respond and help resolve but nope.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is disconnecting from the WIFI. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Second HISENSE Tv ... probably never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen seems to be in a constant state of blur and refocus. i've tried adjusting the settings - to no avail. also, the speaker at the bottom of the screen sounds raspy (or underwater). my previous Hisense was better, until the motherboard went out after a year and a half.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi townee, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We are so sorry to hear that you are not satisfied with sound or picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Great for the 1st year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had the TV for a 1 year and 4 months. I had to purchase a new TV. This TV started shutting off by itself. The remote control would work when it wanted to.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DeborahJ, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Go for a TCL over this if youre on a budget.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finicky, stutters, has weird brightness flashing glitch which is very distracting. No storage and filled with junk apps, doesnt keep settings well.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JustinG, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Lousy picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a clear picture! Contrast is poor. Blacks are horrible.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Luigi, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.