Customer Ratings & Reviews
- Model:
- TC10PEU
- SKU:
- 6451560
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the cooling performance of the 194 CFM Indoor Evaporative Air Cooler, stating that it keeps their rooms cool and eliminates the need to run the air conditioning throughout the house. The cooler is also praised for its user-friendly controls and overall functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Warranty issues
Good medium size cooler but terrible warranty dept
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this Honeywell evaporative cooler. It is a convenient size, not too bulkly or heavy and easy to roll about. The air flow can be felt up to ten feet or so and it holds enough water for about half-day. The controls and displays are simple and easy. Unfortunately after about four months use the water stopped circulating to the element rendering it just fan. Honeywell warranty response was the most evasive and un-helpful I've ever dealt with and I eventually gave up. Although they did respond, they insisted on perfect photos of the unit tags in addition to the receipt, model/serial numbers and detailed description. The reflective backing of the ID tags makes photos difficult and they would not accept the best I could obtain from many attempts. I will never buy a Honeywell product again. After four months of use it goes in the trash.
No, I would not recommend this to a friend Not worth the headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an over glorified fan. Will not drop the degrees in a room at all. The fan doesn’t blow much so you need natural air. Just get an industrial sized fan for the same price it’s about the same.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environment conditions of the area you are operating the unit in, in order to ascertain why it did not work as per your expectations.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB0526. We look forward to make this right for you. Thank You !
- Pros mentioned:Cooling, Easy to use
Low watts means solar powered is easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 2 of these to give our poor single ac unit a little help. Because living in the heat dome of 2021- even the pacific north west had dry air and high temps. At 108 degrees our poor dining room 8000 BTU AC struggled to get this one living area down to 98. With the swamp cooler addition we added another chunk of coolness....10 more degrees! Yes! Hugely more bearable. Which is why we bought a second one for bedroom- which has no AC at all. Easy to use. Comes fully assembled. You unbox and add 2 plus gal water. Water lasts a full day. I recommend misting the pad to speed up operations by about 30 minutes. After 4 months you replace the pad. No refrigerant, no condensor, nothing complicated to break. Draws less than 60 watts so in the rolling Avista power outages- our simple 75 watt solar panel, 12 volt marine agm battery and inverter means we had still cooling going on!
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Affordable
Good quality and easy to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced. Very useful for rooms that cannot fit a window a/c unit. Tried in cool weather and it was easy to use..quiet..just sounded like a fan. Anxious to try in very hot weather.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Our units work best in areas with a dry climate with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. Our customer support team will be able to assist you, in case of any more queries. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Maintenance
PRETTY MUCH AS ADVERTISED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES PROVIDE A COOL BREEZE IN A VERY LIMITED AREA. NOTHING COMPARED TO AIR CONDITIONING. HARD FOR ME TO MAINTAIN WATER LEVEL AS I AM VISUALLY IMPAIRED. JUST GOT MY POWER BILL. RATES HAVE GONE UP SO DO NOT KNOW HOW IT AFFECTED MY BILL AS OF YET.
I would recommend this to a friend - Pros mentioned:Water tank
Love this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not an a/c. First understand that. It needs a window slightly open for draft and will cool the air in the room with water you put into the water tank. It’s a super glorified fan but it works very well in small rooms. My bedroom is not air conditioned but this thing makes my room feel comfortable. Only issue is the water needs filled up almost daily and it takes a decent amount of water.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. These units work best in areas with a dry climate, with humidity levels below 50-60%. They also require ample cross ventilation along with dry heat for optimal cooling. The frequency with which you will need to fill up the water tank depends upon factors such as hours of uninterrupted usage, temperature conditions and so on. Our customer support team will be able to assist and troubleshoot for you. Please feel free to write to us at usnfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
NOT meant as an AC
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this thing!! If you wanted this as a cheap alternative to an AC, rethink your strategy. It is NOT meant to cool down a whole room, just to cool you off directly in front of it. I unfortunately cannot get an AC for my apartment, but the cooling breeze this provides feels nice, so it works great for me! When filled to the max line, can last about 24 hours straight. (so maybe ideally 3 days at 8 hours) My room gets dry a lot and it works great as a humidifier, too.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your detailed review, Kathy! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us.
Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. These units make use of water evaporation for cooling , instead of compressors . So these cannot be expected to cool like AC's. The wind coming out of evaporative air coolers will feel more like a gentle cool breeze.
Please feel free to write to us at usinfo@jmatek.com for more assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Control, Cooling
A cool breeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides a nice cool breeze. Perfect for me in SoCal, where I have it situated about 7 feet away from me. Easy to use. Happy with the purchase!
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Rdobbs27
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and so happy it does the job I wanted it to ,keeps room cool so I don’t have to run the ac zone throughout the house and it’s really quiet .
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Control
Honeywell 194 indoor air cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to operate, cools the room, the controls are easy to read. I can move the unit to any room of my choice.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautiful and better for suny and super hot days
I would recommend this to a friend- Pros mentioned:Affordable
Stayingcool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a convenient appliance for a reasonable price.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at usinfo@jmatek.com for more assistance and infomation. Our customer support team will be happy to help you. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Does the job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, works well. I wish the inlet was a bit larger to better accommodate ice
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and feedback! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Please feel free to reach out to us at usinfo@jmatek.com. Our customer support team will be happy to assist you with any product related queries or concerns. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Control
Swamp cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low fan speed, good for a solar power or small area
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review, Daniel ! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us.
This is a compact spot cooler, built to cool your immediate area. Couch, bed, workspace, dining table - the unit is compact and easily portable for personal evaporative cooling. Please feel free to reach out to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBC0813. We look forward to assisting you.
If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Personal ac unit
Im dumb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be a kind of replacement to my AC, but make sure to read everything first, its not meant to cool a whole room, its just some personal AC unit, so be cautious, but it does work well for pointing it at myself
I would recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. These units cool using water evaporation and do not rely on compressors, as is the case with portable air conditioners. Therefore, the two devices cannot be compared to each other in terms of functionality.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0607. We look forward to making this right for you. Thank You !
- Pros mentioned:Control
Cools good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and as described. Would prefer if had a timer.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and feedback! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. This unit does not come with a timer. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Yay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Honeywell cooler, it works to keep the room cool.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Water tank
Great little unit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It’s a regular fan or a little swamp cooler. It holds enough water to last most of the day.
I would recommend this to a friend - Pros mentioned:Cooling
Nice small cooler
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than what I thought, but it works!! I added ice cold water and then room felt nice and cool.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a decent sized bedroom. Would purchase again!
I would recommend this to a friend