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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 3.1 out of 5 stars with 30 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.9 out of 5 stars

  • Dry Quality

    Rating 3.8 out of 5 stars

  • Cycle Options

    Rating 3.5 out of 5 stars

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Cons mentioned filter

50%would recommend to a friend

Customers are saying

Customers consistently note the 24" Front Control Built-In Plastic Tub Dishwasher's quiet operation and effective cleaning performance. Positive feedback highlights its ability to thoroughly clean dishes, even those with stubborn food residue. However, some customers reported issues with the handle's durability. Overall, the dishwasher receives praise for its quietness and cleaning capabilities, but concerns exist regarding the handle's quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Rated 1 out of 5 stars

    Do NOT Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had to come out and practically rebuild the darn thing!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We're sorry to hear about the trouble you had. While we strive to meet the needs of our consumers, we also understand there will always been room for us to improve. We appreciate you sharing with us so we can make sure to continue to improve. We're glad you were able to have the issue with your dishwasher fixed. Let us know if you have any questions, we're here to help. Julia@Hotpoint GE_Appliances

  • Rated 3 out of 5 stars

    Don't buy it unless you are okay with plastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and buy an upgraded dishwasher. This one was definitely inexpensive, but it looked and operated that way too. The only good thing is the way the dishes and glasses are loaded, they drain better. It only has one cycle, with is Heavy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review. We appreciate you being a valued GE Appliances customer. We regret to hear that your unit is not fully meeting expectations. We do take your feedback seriously and will be taking this into consideration moving forward to help us improve on future builds. GE_Appliances

  • Rated 2 out of 5 stars

    Cheap dishwaser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with this product the price was great but not made steady at all has no functions only one button (start) would not recommend buying this spend a little more money and get something better

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for taking the time to share your insight. At Hotpoint, while we strive to deliver the best quality products and services that meet every need of our consumers; We also understand that there is always room for improvement. We would like to apologize for your disappointment and any inconvenience this has caused you. We do value you as a customer and appreciate your continued loyalty to our brand. We will gladly share your feedback with our product design team. Best regards – Don@Hotpoint GE_Appliances

  • Rated 3 out of 5 stars

    Hotpoint dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sturdy as I expected. Door is flimsy as are the racks. Fits well in the cabinet area. The controls are very basic with few options.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. We are sorry the quality of your dishwasher is not what you expected. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. If you need anything further, please contact us via social media. Olga@Hotpoint GE_Appliances

  • Cons mentioned:
    Handle quality

    Rated 1 out of 5 stars

    2x defective dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a rental property, and at installation discovered that there was something defecting with the handle / closing mechanism, which would cause the dishwasher to stop running. Purchased an identical replacement and had the same defect.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thank you for reaching out. We hate to hear you’ve had issues with the handle/closing mechanism – we know this must be frustrating, especially as you’ve had the issue with more than one dishwasher. That certainly isn’t what we would expect, and we regret the trouble you’ve had. If there’s a defect with part of the dishwasher, you may want to contact our service department at 1-800-432-2737. A technician would be able to examine the dishwasher and address any concerns. You’re also more than welcome to contact us with a private message over our GE Appliances social media (such as Facebook or Instagram) about this. If you do so, please provide the model and serial numbers and a picture of any damage – we would be happy to assist, with this or any other concerns/questions you may have. -Sarah@Hotpoint GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very light and very quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised when I received my dishwasher. It's very light and super quiet. I'm a night owl so I run it in the middle of the night. Doesn't disturb anyone in my home. Easy to use and works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Handle quality

    Rated 3 out of 5 stars

    Damage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had a chip out of the handle. The box was not damaged in any way. It was packed into the box from the factory that way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great economic option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is definitely on the economic side, but it gets the job done. It has no modes just one button. For the price, it was worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cheap machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is not very loud even thought it is 60dBA. It seems to wash the dishes well. But it is a cheap model and I returned it because I don't like this model. I had no chance to view it in the store. Had I been able to do that, I would not have bought it. Is it 50 characters yet? I guess not so here it goes????????????????!!!!!!!!!!!!!!!!,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little diffficult to install but once we set it up no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it were bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, this item is much too small. I hate having to decide whether I'm going to do the pots and pans or do the dinner plates.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice dishwasher but i wish they put some kinda insulation into the door it is to noisy when opening the door

    I would recommend this to a friend
  • Cons mentioned:
    Handle quality

    Rated 1 out of 5 stars

    BROKE DOWN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    July 3 I had this dishwasher 2 years it already broke down. In the 2 years I wasn’t impress with it sometimes it didn’t get all the dishes clean. I would’ve bought the extended warranty, but it was too high. I guess that’s what I get for buying cheap dishwasher.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that your dishwasher has not impressed you and it stopped working. We apologize for any inconvenience. To troubleshoot, we recommend making sure any large dishware does not block the detergent dispenser or the wash arms. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Let us know if we can help further. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this thing washes my dishes when i put dirty dishes in it. All i had to do was turn it on and away it went...washing away. I opened once it was done and viola, they were clean and dry. I put them things in the cabinet until we do it over again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for taking the time to write a review! We’re thrilled to hear that our dishwasher has been efficiently handling your dirty dishes, leaving them clean and dry every time. It’s great to know that the process has been seamless for you and we’re confident it will remain a great help in your kitchen for years to come. Thanks for choosing Hotpoint Appliances and feel free to reach out anytime if you have any questions or need support in the future. Warm regards. Lauren@Hotpoint GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean and simple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets dishes clean, even with food and grease. I like just having one button instead of a bunch of useless settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It's great to hear that you're more than satisfied with the performance from your dishwasher. We’re thrilled to learn that you’re enjoying the user friendly controls that your new unit offers, Thank you for trusting the Hotpoint brand. All the best! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift for my wife. She absolutely loves it even with out the bells and whistles. it is really quiet and does a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor performance. Does not get dishes clean, especially glassware, even on heavy wash setting. Door on detergent dispenser sometimes fails to open. A total waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Junk of a Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed through Best Buy. The first time my wife wanted to use it it wouldnt start bc the door does not latch. Weird to explain. But you have to hold the door down with your hand for it to work and if you let it stops. Cheap product. The fact the door doesnt latch is unreal.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're so sorry to hear that your dishwasher door will not latch and certainly understand how frustrating that is. To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning, or turn the house circuit breakers/fuses to the off position.

      If the dishwasher door will not latch on a new installation:


      Close the door and check both sides and the top of the door.
      If the door is hitting the cabinets or screws under the counter, contact your installer to correct or consult your Installation Instructions.
      On new dishwashers it may be necessary to push-in on the top center of the control panel while latching the door because the gasket is still stiff.

      New gaskets may not yet have had an opportunity to seat properly.
      Up to ten dishwasher cycles may be required for wash heat to help mold and seat the gasket. The gasket will become more pliable after a few uses.

      If the dishwasher door will not latch on a new or existing installation:


      Check your rack loading. Be sure all items are within the racks and do not stick out beyond the front or back of the dishwasher racks.
      Also, check to be sure items do not fall through the lower rack. Items sticking through the lower rack may prevent the lower rack from rolling completely into the dishwasher and may also prevent rotation of the spray arm below the rack.
      Make sure nothing, such as silverware, or other small items, obstructs the closing of the door. We hope these tips help! Mike@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good for price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works without any problem. Quiet machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY. DISAPPOINTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not review this item because the Geek Squad team DID NOT SHOW UP today. Nor did anyone call or text. After waiting ALL DAY I called the 800 number only to find out they can not make it today and need to reschedule. I lost a day of work for this and it was scheduled well in advance. WE ARE VERY DISAPPOINTED

    No, I would not recommend this to a friend