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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 348 reviews
  • Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good computer. I was told that this computer has a 100% return rate, and I was going to return it to get a better one (more expensive), but so far this computer is serving my needs. I haven't saved much on here because I was warned about the memory issue, so I have been careful, I hope this computer keeps up the good performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for basic uses such as Zoom, internet browsing etc. The UFS storage is relatively fast compared to eMMC drives. For those that are comfortable opening the machine up, you can easily swap the 4GB module for an 8GB or 16 GB module. This will make the machine better, especially with more open tabs or programs like Zoom. It's easy to use an SD card for additional storage with the builtin slot. The machine does work with Linux with some caveats. The UFS drive isn't recognised by all installations so you may have to use a Live image like Ubuntu or Debian Live. Also, the Mediatek WiFi works but the power saving settings in currently available kernels freezes on suspend. Solution, disable suspend, and it'll work fine. I get good battery life and performance from this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great. It has great quality video and takes great screenshots. The storage is great as well as all the apps that comes with the computer and that you download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and great for the price. I purchased this chrome book to take care of my basic online needs without wanting to break the bank and it’s been good for me so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic bargain laptop for basic tasks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic tasks, though it does not multitask well due, I suppose, to a slow processor and minimal 4 gb RAM. It froze up on me altogether after a month of use, and I had to re-install windows, but it has been working fine since. A good back-up laptop, and at a very reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Critical Memory Crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good basic laptop. I bought it as a backup for travel. Good for basic browsing and video streaming. Not a lot of memory, but I don't use it to store anything important. Good battery life and I like that it's small and lightweight. The biggest con is that it (at least mine) has some sort of critical memory error. It crashes on me at least twice a week. I have noticed that if I move too much, like picking it up or shifting it, I'll get a blue screen of death. But, restarting only takes a couple minutes. Since this is just a backup, I put up with it. I definitely wouldn't want this as my only computer though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP-14 laptop intel possessor N150-4GB Memory -128G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new HP laptop ; ) and is awesome i really liked a lot... Its on different colors very lite and fast is perfect for what a need it for... thanx Best buy you guys are always my favorite electronics store!!!.; )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation. Simple set up. I was interested in an economical solution for journaling on Word. Basic budgeting on Excel. The price was perfect for the uses I needed it for. Pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great value laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need and nothing I don’t! All I need is the internet and basic word processing stuff and I don’t want a ton of stuff I would never use and this fits the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer Pretty color Esthetic wise it was dinged on many ports of the computer Didn’t come with a charger Had to purchase my own universal charger But everything works great on my computer have no issues with the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Very pleased with my purchase. My older laptop died suddenly and I needed a replacement fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Hp laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Hp labtop at a friendly cost, and excellent for my daily needs I'm looking forward for Christmas so i can purchase one for my Grandchild

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS, the price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for school based materials. I got this for grad school and it has been the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very affordable laptop. Easy to navigate. Good color specs, good audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop 14”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it for movies and to hang out with games and the truth is that for now I haven't had any problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, its a very light and compact laptop. For the price its great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for the price and all I would need is for it to be touch screen. I am in love with the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase. Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Price was fair. Battery life is impressive. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a perfect fit. So happy I made this purchase it has really helped me out. Thank you BestBuy for your help at this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and. Simple process. I ordered on line and picked up in store. The employees were very nice and helpful.

    I would recommend this to a friend
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