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Customer Ratings & Reviews

Your price for this item is $350.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the touchscreen feature, citing its ease of use and responsiveness. They also appreciate the 512GB SSD for its ample storage space. The laptop's performance is praised for being fast and reliable, handling general tasks and multitasking efficiently. The price point is considered reasonable, offering good value for the features provided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Cheap Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get cheap laptop from HP. Works great but not for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and everyday use. I'm not into gaming but videos look just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great Basic Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic daily use. Not for gaming or designing but is great for what its meant for.

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 2 out of 5 stars

    jonah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought it was something else but it else would recommend to a non gamer tho

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Budget Machine for Routine Tasks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for basic online tasks (kitchen computer) for recipes, YouTube and occasional NetFlix. Speakers are decent and CPU is great for a laptop at this price point. Has blutooth to connect to other speakers if you want to. It works extremely well for basic tasks, just keep in mind what it is meant for, it's not a AAA gaming machine, but plays casual games well. The only draw back is Windows 11 demanding to be linked to a Windows account to finish set up. Windows 3 stars and getting worse everyday. HP 5 stars for building an affordable basic machine that holds up fine for routine tasks. Best Buy 5 stars for great customer service and easy store pickup. I like Best Buy, the staff are always friendly and you can have things delivered to the store, rather than left on the porch for pirates.

    I would recommend this to a friend