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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 586 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, responsive touch screen, and good performance of this 23.8" Full HD All-in-One. Many appreciate its attractive design and affordable price, finding it a great value for the size. While some users had mixed feelings about the camera quality, the overall experience appears positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Christmas gift for my son first computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this PC three stars it was a Christmas gift for my 6-year-old son so you could do his homework on it and use it for gaming like Minecraft and Roblox which was great but the problem was I was told it was in Good working condition just minor scratches which there were none. I hooked it up everything worked except the sound on Christmas I ended up having to return it and the employees were great they were able to find me an even better more powerful machine all in one HP with the wireless mouse and wireless keyboard that my son originally wanted for the same price. But this is an excellent computer if you buy it new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Appearance, Poor Performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/25 review of HP-23.8" Full HD Touch-Screen All-In-One Intel Core i3-8gb Memory- 512gb SSD- Starry White I purchased this (back in July of 24) as open box so got a great deal on it. I needed a White computer for a bedroom since didnt want black to clash with decor. I was planning on using it as a computer/streaming tv since it is a very small room. Since it didnt come with a box or even the keyboard, I did have to use my own. For useability, Very slow reaction time, esp during set up. But I know this usually takes a long time. After set up, including customizing, installing my programs, etc., I still found it extremely slow. Since I really planned on using it to stream as a tv, I though the 8gb ram Memory would be ok. Its not! opening up several tabs immediately slowed down and was barely operational. After a couple of days, I saw the screen flicker and screen went blank. So I gave up and returned to store. I dont know if it was because it was already an opened and used computer, ( it definitely had signs of wear), or if this happens frequently. I have read on some boards that one of the AIO HP were consistently having trouble like this but I dont remember if it was this exact model. Its really a shame because White computers are so rare to find and I believe more people dont want this black square in their bedrooms anymore and want at least one other, if not a variety of colors for computers and accessories.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stupid wired keyboard and mouse. Cheap!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but keyboard and mouse are not wireless!!! Yes you get a big clutter of stupid cords running all over your desk! Just like the old days. The design of the unit is slick and modern. The cord issue is I’m sure a matter of saving money. So what else did they save money on on this system. Poor impression on JP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problem dimming the monitor brightness

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product and it's budget-friendly, but I have been unable to dim the screen's brightness. I went to the settings and clicked on the Display tab to make adjustments, but nothing changed. I contacted HP chat, looked up tutorials on YouTube, and even bought a privacy screen, but none of these solutions were successful. The brightness is still too intense for me. Overall, it's a good buy for the price, but it hurts my eyes when I’m in front of the screen for more than 30 minutes.ront of the screen for more than 30 minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Space Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the "all in one" model for the space saving it provides. I still prefer windows 7 to the win 11 on this machine but I am slowly adapting to the differences. I am disappointed in the lack of headphone availability. The speed of log on is very good and the quality of the visual presentation excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was absolutely everything I needed it for. Perfect at home desktop with all available applications easily downloaded easily Navigated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Kate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical easy to use computer that does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it didnt have built in camera for zoom otherwise its a great product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    wife's new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love's new look and touch screen. She also use's for games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to get Best Buy to respond to calls. They tell you someone will return your call with in 2 hours, but you never get a return call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Restart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than a restarting issue I have yet to solve its a good computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle slow, but I can upgrade RAM for a little better performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had cords and I wanted wireless. Returned for wireless all in one.

    I would recommend this to a friend