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Customer Ratings & Reviews

Your price for this item is $979.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the touch screen, speed, and adjustable height of the 27" Full HD Touch-Screen All-in-One. They find the setup easy and are happy with the price. Customers also appreciate the all-in-one design and the space-saving feature of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an amazing computer overall The only thing is, it’s very top heavy and I made it fall straight onto its face :(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing pieces

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only problem is it was missing items and it wasn't possible to get replacement parts that belong to the brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP PC - address any issues soon with Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased HP PC in December 2023, and I've had several issues that I haven't had time until now to address. Just found out it is too late to take it to Best Buy. My last HP PC was purchased in 2016 and I had no problems with it so I was very disappointed. The biggest issue was the keyboard not working well. Some keys needed to be pressed several times before working. A few other issues I will try to reconcile with HP Website as it is supposed to be under warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    White, Black or White and Black?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard did not function properly. Checked into Geek Squad. They ordered a replacement keyboard. Shell white computer with a shell white keyboard, keyboard replacement came in BLACK!!! Several emails have been sent to fix this with no success. They don't listen or know what they are replacing. It works but it is not what I bought. I probably won't be buying there again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this computer I returned it a few weeks later because it had dead pixels at the top of the screen. I got the same model in black and it was malfunctioning so I had to return that one as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems figuring out how keep it connected and how to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor camera and average sound camera constantly adjusting with poor color

    No, I would not recommend this to a friend