Customer Ratings & Reviews
- Model:
- 3YM55AN#140
- |
- SKU:
- 6404829
Customer reviews
Rating 4.7 out of 5 stars with 1318 reviews
(1,318 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 67 Standard Capacity Ink Cartridge for its high-quality ink, ease of use, and reasonable price. Many appreciate its compatibility with various HP printers. The product's simple installation is also frequently praised. No significant drawbacks were reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 1 out of 5 stars
INK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer Beware if your printer is set up for instant ink this will not work for your printer and the printer will not print
No, I would not recommend this to a friend Rated 1 out of 5 stars
Don't buy these!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. They run out of ink after a couple weeks.
No, I would not recommend this to a friendRated 1 out of 5 stars
NO INK!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry about this purchase. Or should I say multiple purchases. I purchased 12 different cartiridges and all of them arrived, fully packaged, with NO INK! I was given a hard time at the store for returning them because they are a "consumable product." Even when a printer consumes "all" of the ink, there still shows a small bar on the printer because it's not ever FULLY empty. These cartridges did not even show a single bar.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Leanne,
Twelve defective cartridges are a ton. Possibly, all of the cartridges arrived empty. Still, the printer could have trouble detecting the ink, or the ink monitor on your printer might have broken. If possible, try to print a test page. If you cannot, contact www.support.hp.com/us-en/contact-hp/. As for the return policy, that information is located at www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Ink cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable..Selling a product,that they don't recommend..Took a ink cartride back that was no good,and they knew that it was of poor quality and couldn't do anything about it!..said that product wasn't good...but they have to stock it..what to heck??..Said I needed to complain to the company that makes them...I WILL NOT RECOMMEND THIS STORE EVER...AND YOU CANNOT CALL THEM..NO PHONE NUMBER FOR A DIRECT CALL!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
An very unhappy person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will no longer shop at Best Buy. I try calling the store only to find out that they no longer answer calls. I was put through all call center only to have the person not give me any help and hang up on me. So I drive 25 to 30 miles to see if they have the ink for my printer. They did, but could have care less about how we were taken care off. VARY POOR WAY TO RUN A COMPANY.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 1 out of 5 stars
Ink printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sealed. Haven't used printer yet. Recommend for price.
I would recommend this to a friend Rated 1 out of 5 stars
waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wrong item received need to shop in store. on line ordering is a joke
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad situation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had to order another one and haven't had the other 1 butt since January and barely use color ink only black-and-white I don't know what's going on but the quality of these items is going down
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand constantly ordering ink is a hassle. We strive to make the ordering process seamless. If you would like, you can try the XL cartridges. Some consumers find great value in them. Buying in bulk is another solution. Avoiding color is an excellent step for ink conservation. It is not the only step. I recommend using the print preview or draft mode to avoid extra copies.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Ink
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dried out fast was very much a pain to change though it was probably the printer that cause a lot of problems
No, I would not recommend this to a friendRated 1 out of 5 stars
No Ink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came without ink and Best Buy would not exchange. My Son waited to long to install. I will not be purchasing anymore. I have purchased this product numerous times and never had this issue before.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh what can I say? This ink gets used up pretty quick and kinda expensive. Why can’t I buy a combo pack anymore? Oh yeah, because it’s another way to get the consumer to spend more money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that your cartridges don't seem to last long enough. I can understand if you are irritated by it.
The combo packs are probably just temporarily unavailable. There are shortages of the cartridges in some areas. There has been a definite increase in online orders during the lockdowns. Supply hasn't been keeping up with demand.
We are also experiencing shipping delays because the delivery companies are having a hard time keeping up with orders too.
Mary Chris
HP Care
hp.com/support
Rated 1 out of 5 stars
Empty ink.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems my new color cartridge was without ink. UNLESS I tossed the full one and installed the old empty one BUT I don't think so. I am waiting to get more ink that I ordered so I can print again.
I would recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is garbage don’t buy these get another brand do not buy do not buy do not buy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Jason,
The print quality is poor and faded. I understand we didn't meet your standards. Faded ink is the result of a dry or clogged cartridge. Regular maintenance prevents these types of situations. If there is anything I can do for you, let me know.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Bad ink!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if this was old ink or what? But we have printed 5 pages and the ink is not working already. Seems a bit ridiculous.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry to find that the cartridge didn’t last long for you. I can understand if you are not happy about that.
Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Bad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink didn't last long at all, even if you don't use your printer everyday.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nono2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good ay all Doesn’t last not even for a week if you use it twice
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Maky,
What did you print? Twice is a relatively short time for a cartridge. It makes me wonder if you printed images.
Have you checked for leaks? In this situation, a leak could ruin the pages.
It is rare, but you may have received a defective cartridge. We would regret your situation if that were the outcome. I hope you will consider giving HP another chance.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Is there any ink in these. What a joke the amount of money spent to print 5-10 pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that you had this problem. However, Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) use more ink, especially if the paper is highly absorbent and the air is dry.
Here are some things that could help lower your ink costs:
- Consider using XL cartridges. Most people say they are a much better value
- Set the printer to draft mode whenever possible
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
The seller is responsible for the product they sold you. If poor performance appears to be due you getting a partially filled or defective cartridge, consider contacting the seller about that.
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
HP 67 Ink Cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't keep new printer so didn't need this ink cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Nancy,
It's a shame you decided not to keep the printer. We provide technical support to help you set up a new printer and ensure everything is going smoothly. If you no longer need the cartridges, a return can be made on Best Buy's website. The site, www.bestbuy.com/site/help-topics/return-exchange-policy/, has an online form to start a return. Good luck with your future purchases.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
i wish i bought a diff printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this ink didnt last a week and its not even heavy printing. Its also hard to find stocks
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JJ,
I was unhappy to find you are having this problem. It does seem the cartridge should have lasted longer
Here are some things that might help lower your ink costs:
- Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Use the black-only setting when you can, to help to save colored ink
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller. You can return a defective cartridge or exchange it either to the store or by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this purchase was made with points so why is it on the charge?
No, I would not recommend this to a friend