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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.6 out of 5 stars with 102 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the 902 Standard Capacity Ink Cartridge, frequently praising its high-quality ink and ease of use. Many also appreciate its compatibility with their printers and find it to be reasonably priced. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    like the product don't like the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to a service that sends a message that I need more ink for my printer. Several times I have run out of a color, had to purchase at a store, which is NOT what the service described. I even tried to get out of this and don't know how. Yellow seems to be the most difficult color to keep on hand.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Tibor,

      I'm sorry that you're having troubles with the service. I'm concerned that you have actually run out of ink. That should never happen! New cartridges are supposed to be sent automatically when the ink is low and in plenty of time before you actually run out.

      It might be that by putting in regular cartridges rather than the larger Instant Ink ones, the low ink messages are not triggering the next delivery. You should contact the Instant Ink people and get this straightened out. Rest assured that you can change your plan at any time.

      To change your plan, login at www.hpinstantink.com go to the ‘My Account’ section on the right side of your Dashboard and click on ‘Change Plan’ under ‘My Plan’.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Took over two weeks to get cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't order this on-line again. I'll buy it from a retail store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really doesn’t last long. I would not buy this printer again

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      "Hi,

      I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.

      Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP