Skip to content
Main Content

Customer Ratings & Reviews

Model:
3JA03AN#140
SKU:
6332242
Your price for this item is $58.99

Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 962XL High-Yield Ink Cartridge for its high-quality ink resulting in great print quality, ease of use, and competitive price. Many found installation straightforward and convenient. While some experienced compatibility issues, the overwhelmingly positive feedback centers on the product's performance and value. The long-lasting ink is a significant advantage for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 351 reviews
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Smooth Ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insert into my printer and lasts extra long

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    USE THIS INK!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ONLY ink I will use for my printer. I believe it is also the only ink available to use in my printer. So I heartily recommend it. And it is very black.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP962XL Ink Cartridge review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP replacement. Gives great yield with bright black colors and crisp lettering. No smearing, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 4 out of 5 stars

    Long lasting ink cartridges

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge refill lasts about 1 year. Good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    hp ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy hp ink for hp printer. had previous trouble of remanufactured

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    True black! Great color and last long

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and loads easy. Last long and is the right one for my printer that does not work well with generic cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Expensive, but Has Decent Lasting Power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XL cartridge is expensive for what it is, but it seems to last OK in our new HP-9025 printer. We previously subscribed to HP's "InstantInk" monthly program, which they give you free for a couple of months, but then they cleverly disguise the terms, and it ends up being kind of a rip-off. Plus it's invasive as HP is constantly monitoring the printer in our house, and will actually shut down the printing capability while using the InstantInk cartridges if our modem loses Internet connection, even though we have full WiFi capabilities within our house - This was disastrous once when I was printing reports one evening for an important out-of-town presentation the next day, and they just arbitrarily shut off my printing midstream because our local Spectrum cable Internet was doing maintenance. All other functions were fine, and the machine was full of paper and ink, but Big Brother HP decided to shut it down! HP is also impossible to communicate with unless you are satisfied speaking to a braindead chatbot!...Anyway, Best Buy prices for these cartridges basically seem in line with with everyone else, and shipping is free, so I prefer purchasing from Best Buy because they stand by their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 5 out of 5 stars

    Great ink cartridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy HP replacement ink cartridges at Best Buy. They always carry what I need in stock and the price is reasonable. HP toner cartridges are always of the highest quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great product and reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that there are less expensive generic versions that work with HP printers, but I have always found that the factory authorized ink provides the best output of documents and does not create any issues for my printer which i have used for the past several years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Hp ink cart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very easy to install. Last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP toner

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Black toner! So easy and clean to insert in the printer. Long lasting - great color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    It last a long time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ink cartridge that fits my HP printer. I really like how east it is to remove the old one and replace with the new. Use XL for black so i don't have to replace so often.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great ink for HP Printers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with orignal hp ink. It always gives consistent results.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Educate Yourself, Read the “Instant Ink” Terms!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully Read the “Instant Ink” Terms! And then dismissed them because they do not apply. The programs has nothing to do with the amount of EQ use instead the HP branded instant program charges you per page that’s right for each piece of paper you print paper you have purchased resolving the dispute with this division of the HP Corporation is likened to freezing water in a hot oven! The buyers you need program for the cartridges is time tested and highly recommended. If you have more than one printer, or the need for more than one printer, be certain that they both use these same cartridge for economies of scale.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Product is as expected and delivery was quick.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is as expected. It lasts for a long time, but depending on how much you print, it's always been a good six months for me to reorder. Delivery was great arrived in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality, Price

    Rated 5 out of 5 stars

    Ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to install, previous pack lasted awhile

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Fantastic Product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the quality of this product and the quality of the print.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP Ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice ink and it works perfectly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP brand works every time

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP Quality cartridge. HP printer cartridges are easy to install and work every time in my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    962 XL Black

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and lasts a long time. Use it daily so I need something that holds up.

    I would recommend this to a friend