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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $89.99

Customer reviews

Rating 4.2 out of 5 stars with 347 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers have good things to say about the DeskJet 2855e's ease of use, especially setup and mobile app integration, and its print quality. Many appreciate its compact size and wireless capabilities, finding it convenient and space-saving. The printer's affordability is also frequently praised. Additionally, users highlight its quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Ease of use, Print quality, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Quality Prints but Subpar Scans

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget printer for someone who needs something simple but provides quality printouts. The quality of the output is great, and the colors are true and vibrant to the original. When used under the “best” setting, the prints are almost photo quality. Construction The unit is extremely lightweight and easy to move around. Some parts of it feel flimsy but they are tougher than they feel. The main part that feels this way is the output tray, it feels jammed whenever I am pulling it down and like it might break, but it takes some tough love and just snaps down with a little force. The buttons also have a budget feel to them and make a loud click but work just fine. Besides that, it is a compact unit that does not take up much space. Set-Up Setup is a breeze. Once it is plugged in and the HP Smart app is downloaded to a phone or computer, it will give step by step instructions to follow and complete the process and connect it to the network. It took me less than ten minutes to get it going. Print The print quality is exceptional as noted above. Words are printed with clarity and crispness. Colors are true to the screen. Nothing is strayed or frayed. The “best” setting makes a beautiful printout with increased saturation and vividness. Time from click to print is about ten seconds with the “normal” quality setting. Ink The included ink cartridges do drain fast. I have printed about 10 pages and my color ink levels are estimated at around halfway drained already, while a fourth of my black has been used. HP has a monthly subscription included that replenishes the ink automatically by shipping it out to you as needed with the first three months being free. The printer sends the information to the account, so HP knows how many pages you have printed as the subscription is determined by page usage. There are also options for higher yield ink so that it does not finish as fast for those that prefer not to subscribe. Scans The scan is only done through the flatbed, and it is subpar. There is a grainy quality to them and a textured appearance even when set to the highest resolution. App The HP Smart app is great for many reasons. It gives the ink levels right up front so that it is easy to keep track of. I can easily print from my computer or phone. Along with that it allows for faxes to be sent free, a great addition as I need it occasionally and have no other way of doing so. Along with that there are other uses for it, such as allowing scans to be done through the phone’s camera. So far, the app has not given me any pop-ups or annoying pushiness to use their ink subscription services. Extras HP has made the printer with self-healing Wi-Fi that prevents its printer from losing connection to the network as is the frustrating case with some printers. I really like that about HP because I have had many printers with such issues. Conclusion I really like this printer for occasional use. Its print quality is great, but it uses up ink too quickly in my opinion. I do not recommend this for anyone who plans to use it to scan anything where the quality is important, such as photos. Besides that, it is a great budget-friendly printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Home Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Deskjet 2855e is a compact capable printer for light home printing needs. Setup Setting up the hardware was fairly easy. The printer is nicely wrapped in plastic so I was not afraid of breaking anything as I pulled it out of the box. Other components are taped onto it, and all I needed was to attach the power wire. After that, I placed the ink cartridges in, which was easy to put. Installation This was very challenging. I probably ran installation around 15 times to get it right--yes 15. HP Smart easily detected the printer and hooked it up to my wifi, but the installation stops after that step. I switched installation between HP Smart and directly from windows settings (add printer option) using WPS direct and manual IP address adding but the connection won't go through. I suspect that it has something to do with 2.4ghz and 5ghz wifi signals, which, like my IOT devices that I set up has a hard time connecting with the network, where I suspect the printer communicates only using 2.4ghz. This was most of the pain, and it was brutal. Luckily it went through after the nth try. Print Output Aligning was not that hard, as the scanning feature is easy so that I can align the heads. Printing was fairly fast and the quality is pretty good for a Deskjet output-- it was comparable to my LaserJet printer. One issue I had though was, there is almost no extension tray that holds the printed pages. It just throws them all out of the printer and onto the table. Luckily it I placed on a longer table, if not, it will just be throwing documents to the ground. Also, paper tends to double up every so often as it feeds onto the printer. It's a bit of a nuisance. Good thing is that the print speed is pretty fast. Software HP Smart has been a great tool for printing and I am glad it is integrated in this Deskjet model. As long as everything is set up, remote printing and ink replenishment is automatic. The app itself helps with printer tools like diagnostics and status. With the app on my phone and my tablet, I can easily print my documents from my devices. This is a good printer for home use. It is not too complicated and is fairly easy to use—just have some patience with its quirks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple Printer...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP2855e is a great for home or a super small office Multifunction device. Size is decent. Not too big. Appearance is white and more modern look. Setup was super easy. I initially could not figure out which ink cartridge went where but I took my time and figured it out. Downloaded the HP Android app from play store. Followed the step by step instructions and I was all set up. Setup via Windows 11 was super easy as well. Searched for printer via device setup and I was all set. Comes with limited free ink - 3 months. Printing via Windows is super easy. Printing via the android app is easy as well. I am now used to HP's app so scanning and printing is easier for me to navigate. My kid uses it for school and he has no issues with it. Super simple straight forward printer to use. Great for students and for small home office use. Overall pretty good printer. Anyway for the functions I used it for and for what my kid needs to use it for for his school this works just fine. I would recommend it for what it is advertised for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. I definitely recommend this printer. It’s compact and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    HP-DeskJet 21855e Wireless All-in One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just the right size for my desk. It prints pretty good pictures but sorry to say not at nice as my old printer which also automatically turned the paper to print both sides. This one you have to manually turn the paper to print both sides. I still think it was an excellent buy because I don't really need a fancy printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use, very easy to set up. You can print from your phone and other devices. The app makes it easy to use as well and can print from there. I like how compact it is and how comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for home use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small printer to print important documents. Only issue I have is how to change out the ink cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Easy to use and don’t take up a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Convenient and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small light weight and works great I love that you can hook it up to your phone so you don’t have to always take out your computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Portable Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer is portable and size effective. Easily movable and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to use and u can put it anywhere its not a big and packable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Smart printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Small in size. Fast service. Cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Deal in Town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer it’s nice and compact and the best thing is I was able to get on Sale and that in itself was Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well.. small enough to fit where I need it in the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer! Pick up this printer to use while on the road. Works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great basic all in one setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP deskjet is a fast, efficient, and quality printer that is great for your basic needs. Its direct connection or wireless wifi connection give you options to connect however you need. Out of the box, the printer is pretty easy to set up. You will only need a tiny plot of real-estate to set the printer up in, as this printer is very minimalistic in its features. It comes with a color and black cartridge, and the power cord. It does not come with the usb 2.0 plug if you wish to connect it wired to your pc. You will need to download the hp smart app on phone or tablet to setup the printer and you can also visit the hp website to download the drivers for pc install. Printer will need to be set up on same wifi network as all devices wishing to print. The left strip on top of the printer serves as the control panel. It is a bit difficult to remember the functions of each button, and the lcd displays basic icons. I needed to referr to the manual several times to remember everything. Printing is at a pretty quick speed for this type of printer and the overall quality of the print is pretty good as well. With a ribbon cartridge type printer, it can go through ink pretty quickly depending on the type of print and amount of blacks or colors in your print. Cartridges can be expensive, but HP does offer 3 months of free ink with their Instant-Ink program that will auto ship new cartriges when you start running low. The flatbed scanner is a nice design and easy to use. It is a little slow on the scans, but does produce a great quality file to use. Overall, I think it is a great basic printer and scanner. I wish the power cord was another foot longer, but I do enjoy the smaller design and basic control panel. It prints great and gets the job done. Its wireless connectivity gives many printing options. I think it is time to phase away from cartridge printers but for what this is, it's a good setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality printing from compact printer.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact this HP Deskjet 2855e printer is. I have a small work area and having a printer normally takes up too much space for me but this printer isnt bulky like most. Setup for this printer was a breeze, I didnt have any issues wirelessly connected it to my home internet. I print tons of papers weekly as im a homeschool mom and a small buisness owner. This printer has made this easy to do. It prints extremely fast and i love that because it saves me time on wiating for my chicldtens schoolwork to be printed. I can print a ton of qorksheets for them in a short time frame. It has great print quality, no skipping or blurriness to printing worksheets in black or with color. The tray will hold a good amount of blank papers. Scanning paperworl is quick and easy as well. Overall, I love this printer for its compact desigj that allows for minimal space to be taken up on my desk, ease of use, printing quality, and the short time it takes to get all the worksheets that I need printed. It

    I would recommend this to a friend