Customer Ratings & Reviews

This Hp ptinter replaced one that we have had for 15 years - so I was very disappointed in Hp. First it was difficult to connect to WiFi 2d the command buttons were very small. I bought this one online as it had decent reviews, was on sale and an Hp Big mistake. Even with a You Tube tutorial what is usually a straightforward process was an impossible task. The paper loader was flimsy and held very few pages After chatting with the Help Desk I decided to return and replace and buy in person Returning

I attempted to use this printer for about a week. It went through color cartridges like crazy and after 10 or so pages would print it would just stop printing all together and I could not get it to work again, almost as if it was over heating. I'm sure it's great if you are printing like 1 or 2 photographs but any kind of attempt at office work I do not recommend.

Paper get jammed, not enough room for paper storage. No returnable after 15 days of purchase once you receive the printer.

You get what you pay for. Tried for 2 hours to get it to connect to the wi fi network and it just would not.

The setup was difficult. Paper loading not great.

I still have not received any ink from the 3 months offering

Not easy yo set up or get it to work properly. Will not buy another HP

This printer was the most difficult printer to set up that I have ever had.

Its like a lazy terrible assistant you are not allowed to fire. I have have to literally go tell it to wake it up every day. Turn on/off then it works just fine. So the print from anywhere is not happening. at. all. Was not offered anything or paid to write this review.

I had to return this item because the dimensions in the description didn’t include the paper feeder. With the feeder, it was too tall to fit in our desk.

Not a fan. Always an error when attemping to print.

The HP DeskJet 2855e seemed like it would be the perfect home all-in-one printer. It can print in black/white and color, scan and copy. Supports a wireless connection in addition to USB and looks compact and sleek. Best of all, it even comes with 3 months of free ink! On paper and in person, this printer looks great. Unfortunately, that's literally the case. When it comes to actual use, one starts to discover a bunch of gotchas. The first came with setting up the printer. Unboxing and getting things ready for wireless pairing is pretty straightforward. There isn't much here, just the printer and the protective plastic and a power cable. With no touchscreen, you're relying on the HP Smart app to configure the printer. No biggie though I don't really like vendor lock-in. While technically, this doesn't need to phone home to HP to work, if in the future, I change wifi and HP is out of business, I'm stuck with the less secure wifi direct connection method. Anyway, the pairing process failed on the first and second attempt. Guess the third time was the charm. In the process, I discover that the printer can only connect to 2.4Ghz networks. This is a limitation that I see on really small/cheap electronic devices or old ones. To be fair, this is a compact and cheap printer. In any case, I didn't think too much of it until my test print came out bad. Not slightly misaligned, but quite noticeably so. Hmm, ok, there's some calibration buried in the HP Smart menu which got things better. Noticeable on some prints, but ok. Maybe don't print 20 copies of your resume (print 30, then select the best 20). At this point, I've printed a bunch of things just in black and white. Checking out the ink level in the app, I see that I'm already around 75-80%. Hmm. I tried out a few color prints. They're of ok quality thought the paper definitely gets saturated if there's a lot of solid color. While print speed isn't that fast, and honestly, I don't care too much about waiting a minute for 6 pages, it seems like with this you'd want to avoid printing color photos back to back unless you're going to grab them immediately so the pages don't stack and potentially stick together. So, while I feel fine about the print quality, I also see why HP right out of the gate is offering 3 free months of ink. At first I thought it was a gimmick, how am I going to use up enough ink where I'd be replacing any cartridge in 3 months. But if you have kids at home that still need to submit printed assignments or in generally are printing regularly for things in the home, you're likely going to actually be able to cash in on the offer. So, at the end of the day, the printer functions. It can be set up, calibrated, and it works. But your router needs to support 2.4Ghz mode, you likely can't place this as far away as other devices, and you will burn through ink (I found in the manual that HP recommends powering off the printer when not in use to save toner).

Ink replacement is very high. Print quality is fair for documents. I wound never use it to print a photo. Great for a college student that does all their work on a computer and never needs to print anything.