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Customer Ratings & Reviews

Your price for this item is $239.00

Customer reviews

Rating 3.6 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    HP Elitebook Pro-mazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! I love everything about it, the speed is amazing, the look is tech elite, it's my favorite product yet!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Elitebook 745 G6 Laptop- Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my laptop arrived on time, there is an issue I must address. The laptop is refurbished, so I knew that I would run into some type of issue. There is a program downloaded on my desktop by the previous owner that I cannot delete, I cannot find where the program file is located, and I do not have permission to access/open this program. I've tried everything, the program is called Sophos.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan is loud

    Rated 2 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is OK, fan is loud. If it's fully charged, powered down and off, you go to turn it back on and it's dead, everytime. Refurbished? Cmon?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i like the computer. It is good im happy i git a compitet now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money spent I could not be happier with this purchase. Laptop works great, camera is crisp, sound is amazing,

    I would recommend this to a friend
  • Cons mentioned:
    Damaged, Poor customer service, Virus and obsolete operating system

    Rated 1 out of 5 stars

    Came with Virus and obsolete operating system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop back in March 2024. I got it shipped and it was just fine That was until I tried to start the laptop and discovered it had a virus and an obsolete operating system and no way to install one. It also was damaged and had issues elsewhere. They made me call 20+ times just to be told I had to go into a location. When getting to a location being told it would be handled from home and sent home. Keep in mind I have no transportation and 1 way by Uber/Lyft was 35.00. This happened at least 5 times and I had no money to go back to the location. I begged a friend to borrow some money and went the finale time to be told I had to pick one that they had in stock and swap out the laptop of my dreams that I had held out for until it went on sale for me to afford it. The laptop they gave me was so horrible but didn’t want to deal with the drama anymore. It stopped working and started to fall apart with hardly any use. They offered no help or a price change and I feel like I got completely screwed for 300 (Laptop) + 340 (Ubers/Lyfts) + 20.00/30.00 (GeekSquad Support and insurance) and the tears I cried through this entire nightmare of a process are endless. I’m so upset and will never ever buy through BestBuy ever again. They treat there customers like garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design and the processor is very powerful. also great costumer service

    I would recommend this to a friend