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Customer Ratings & Reviews

Your price for this item is $755.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 873 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY 2-in-1 15.6" Touch-Screen Laptop for its touch screen, light weight, and user-friendly design. Many customers appreciate the laptop's performance, reliability, and affordable price. However, some customers have concerns about the battery life, fan noise, and Windows 11 bugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 873 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Be warned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the worst laptops I have owned. I bought this for university in early 2022 and also mistakenly got it with windows 11. The battery life sucked, even at a lower resolution, power saving on, and CPU power management set to efficiency. The frame is a metal of some sort, but don't be fooled, it is still flimsy. The performance is fair, it can handle games at low res and hit 60fps about 60-70% of the time. I used it a little bit for video editing, and aside from the fan almost generating lift, it handled 1080 30fps video fairly well. Don't plan on using the fingerprint reader reliably, sometimes it'll work, sometimes it won't, sometimes it won't recognize the finger that just unlocked it 20 seconds prior. This thing is impossible to keep cool and that is probably due to the fact this has a singular fan and a heatsink . I've tried using better thermal paste, blowing out every crevice and keeping it elevated...this thing idles at 75-80°c and maxes out at 100°c frequently, even before changing the thermal paste. This thing is NOT worth $1100 new. Be warned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! It’s quick, durable, and light. I can do everything I need on it and wouldn’t pick another laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and it was a good decision. It works great. This laptop is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for school/college. Works like a gem. I bought it marked down because it was a return. Maybe it wasn’t powerful enough for the buyer before? I’m very happy with my purchase. My first 2 -in- 1

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like the HP, it is fast, has great colors, and I can find files much easier. But it has this quirk when I’m composing an email. It jumps to another line at times, especially when I pause. I have yet to find the reason for this.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it alot, did not give 5 stars because of the battery life. I don't really take it out of the house, but when I do I have to make sure I am able to plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with a weird keyboard layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast: just what I wanted. The thing I found disturbing is the keyboard layout is unusual. The power button is where the delete key usually is, and the prt scrn button is on the shift key, so it requires pressing the function key. Who thought this was a good idea?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Core i7 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Core i7 laptop! Fast, flexible, loaded..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 360 Sweet Spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salesperson reviewed entire array of laptops in depth to find best choice for my needs. I was not upselled and am delighted with the HP I chose for on the go business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy X360 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! User friendly,light, holds a great battery and i love the stye of it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the laptop for school and so far haven’t had any issues been serving it’s purpose and hope it stays that way until am ready for an upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable laptop with great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent home laptop at an affordable price. Large hi-res screen, solid built keyboard - though the backlit keys are not visible. Too many HP pop-ups during the first few days. Not sure of the processing power if we load multiple apps. Works well for simple home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work station, a very good device with excellent space work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Envy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Hp Envy x360 is good for business purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 2 in 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This computer is fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, fast laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the laptop for a few years now, use it regularly but also for college. It has worked for me great, ive never had any problems with it. Very fast with opening apps and browsers.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love this laptop/tablet combo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, versatile laptop. Switches from laptop to tablet quickly. Has a back light for keyboard and is lightweight. Performs well and has a quick processor. No complaints at all. I love the touch screen. This is the 8th one we have purchased to use at our business.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My lovely laptop high reccomand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice with best price high quality nd 360 high colours touxh screen I will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was great for all the work I needed to do. I really enjoyed the touch screen and the fact that it could flip around into a presentation mode. The biggest problem was the quality of the materials. The battery life was unpredictable. Some days it would last 12-14 hours, other days only about 8 - on a full charge. I just started leaving it plugged in as much as I could. It seemed a light tap would leave a small dent. Ultimately, this is why after only using it for 18 months, the motherboard apparently died. I used it all day, closed it, went home and tried to turn it on, and it was dead. I feel like for the price of this laptop, it should have been built better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Plenty of bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for the price, especially if you can catch it on sale for under $1,000. 16 gigs of RAM keep things moving at a brisk pace. No lag time. Programs pop. Clean & bright full HD screen. At half a terrabyte, the SSD has internal storage aplenty. I prefer to backup files on an external drive, anyway. Plus, the laptop is significantly lighter than my primary 17" HP, which is a beast to lug around in a briefcase. For mobile work, this 15.6-inch laptop is plenty. And blazing fast. Bottom line, you'll have a hard time finding specs like these at this price point.

    I would recommend this to a friend